Reviews
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Best car leasing experience in my life. I highly recommend checking out their website and making an appointment to test drive. You won't be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review, Thomas! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Kind Regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
timely service,,impressive waiting area
was greeted with an introduction of the service countermans name, they told me how long it would take, and they were within 10 mins of time frame. Ben wentover whole checklist that they did.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy your experience was such a positive one. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
2013 prius
The people were just great to work with and would love to buy more from there.plus send my friends to buy cars too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Michael! At Superior Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations and thank you for your recommendation. Don't hesitate to contact us if there is anything else we can do for you. Also, check us out on Facebook and Twitter for access to our exclusive specials. Regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
very clean facility good coffee to
i had to cancel several appts due conflicts but i must say they were very understanding i finally did take it to superior motors and was completely satisfied everyone was great it took a little while because i had it inspected as well as the 15000 mile checkup it was a pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Superior Toyota experience. We look forward to working with you again! Also, be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
outstanding service
All of the team members at Superior were very friendly and pleasing. The work on my vehicle was very fast, and they thoroughly looked my car over and fixed the problem. Also they didn't try to make money off me like alot of garages do, but diagnosing nom existing problems. Technician John Heynoski did an outstanding job!!! Extremely hard worker!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback, Linzee. We try to create a friendly and professional experience for all of our customers, and I am extremely happy to hear that your visit was such a positive one. John will also be very happy to hear about your positive experience with us. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
Great Service Department
There were multiple things; 1.) The ease of pulling into a covered garage with the vehicle so that you're never out in the elements, even dropping off the vehicle. 2.) The comforts of the waiting room. Having bottled water, a snack and coffee available to me was a valuable way to make the 45 minutes it took for my oil change to pass by quicker. 3.) Free wifi - this is absolutely essential for a business person on the run and makes your dealership stand out far more than any other repair shop in the area. 4.) The courtesy of the service advisor whom I spoke with. Reviewed the vehicle overall condition as well as the specificed service that was completed (oil and filter change) and was attentive to anything that the vehicle may need currently, and down the road. 5.) The ability to walk in and schedule an appointment for the same day. 6.) The Job being done right for the first time, the first visit and being inline with the original estimate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, thank you for the great review! We try our best to stand out from other dealers in terms of service excellence, and it's quite an accomplishment to hear that we achieved this with you. We appreciate your business and look forward to working with you again! Also, be sure to visit our Facebook and Twitter to stay in the loop with dealer news and specials. Kind regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
Above average service
friendliness and knowledge of staff; comfort of waiting room that provides coffee, water & popcorn; shuttle service is wonderful; clean restrooms for both the women & men
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vickie, we love hearing from happy customers! It's nice to see that our waiting area is appreciated. We know that servicing your vehicle can be a bit of an inconvenience, but it is great to see that we delivered you with speedy and friendly service. Take care and be sure to follow us on Facebook and Twitter to find great service specials before your next visit. Warm Regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
Very friendly salesman ,good negotiation of prices
efficient service.salesman tom was very helpful and went out of his way to make us feel comfortable and was very friendly while helping us with our second vehicle purchase from superior.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional staff, fast and on-time service
Ready for me when I arrived. Services delivered as promised. Treated in a professional yet friendly manner. I'm always glad to see that Matt Grabowski will be registering me. I trust what he says. He is a great repesentative for the company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for this great review, Karen! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. I'll be sure to pass along your kind words to Matt as well. If you need anything else at all, please come back to see us! Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com
Best Place to Buy A Car
The staff is so friendly and helpful. This was my second time buying a new car from Superior and while other dealerships wouldn't even try to help me get into a new car -- Superior cared about my situation and really went above and beyond to help me with my new car purchase. I will never purchase a car from any other dealership. Thank you for everything over the years -- keep up the great work!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyle, feedback like this is always appreciated! Thank you for stopping by to write this positive review -- and especially for being a loyal Superior Toyota customer! Our team strives to provide an "above and beyond" level of service, and it's always rewarding to hear when we have succeeded at this. We appreciate your business and look forward to serving you again! Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com