Reviews
Reliability
Friendly, courteous and knowledgeable service. I was told over the phone that my service would take approximately one hour but when I arrived, the rep told me probably two hours. It was 1 hour 45 minutes. He was correct.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, Thomas. Please let us know if you need anything else in the future! Ed Morse Corporate Offices
great service
comfortable and friendly environment. Robert Amato is amazing. service was great and timely. Appreciate him taking care of my car
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let others know about your positive experience. We're happy that Robert and our team could meet your expectations! Have a great day. Ed Morse Corporate Offices
Great all a round service
Fast and quick as well as experience by service rep. Even with a car wash included, you can’t beat that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices
Facilities
About 20 years ago Ed Morse Delray Toyota messed up my car and even put some unknown owner's radiator onto my car, I was even being charged for hundreds of dollars. So I left Delray Toyota for a long time. I came back because Scott was working here (coming from Coral Springs). Now Scott passed away, I got a lady called Casey. She is new to me, so I am still testing the water to see how it goes. Yesterday she did a very good job, I would say I rated her 10 out of 10. But the past experience had totally ruined Delray Toyota's name badly. I would say if anyone had experienced like my case, they would definitely put Delray Toyota on the black list forever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit with Casey. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices
Great service- see you again
Everyone is always very professional and they get the service needed done. Gave a wonderful day - see you in a couple of months.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lauren, thank you for taking the time to let others know about your positive experience. We're happy that our team could meet your expectations. We hope you have a great day as well! Ed Morse Corporate Offices
great service
Casey was such a sweet heart, very helpful and profesional. Returned all phone calls and gave us a speedy service experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear of your great experience with Casey! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Car buying as it should be
The Morse Toyota organization continues to be the most user-friendly dealership in Palm Beach (this is our fourth purchase). John K is a consummate professional, well versed in the product/process and a pleasure to work with. Hopefully he is also utilized as a mentor and trainer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Jeffrey! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy and for sharing your quality experience with John. Please let us know if you need anything else. Ed Morse Corporate Offices
Auto-Magic
Wonderful service, excellent all the time. Really terrific and caring personel. I have purchase five automobiles here - and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Terryl! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices
Great Service Again
Will was very helpful with the explanation of services and extending my warranty due to COVID-19. Also the Lyft pickup and drop off was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the excellent review! We are so pleased to hear about your experience with Will and the team. Please let us know if you need anything. Ed Morse Corporate Offices
Great service
My service representative, Marc Berger was excellent. He Was very knowledgeable and polite. My car was delivered earlier than earlier than promised so overall a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the excellent review! We are so pleased to hear about your experience with Marc and the team. Please let us know if you need anything. Ed Morse Corporate Offices