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Providence Chrysler Dodge Jeep

(451 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award

Reviews

(451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

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I have always had great customer service.

I have always had great customer service. With dwayne and Krystal. They have always taken great care of me and my truck.

I have always had great customer service.

I have always had great customer service. With dwayne and Krystal. They have always taken great care of me and my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Connor! Thank you for sharing your awesome experience with Dwayne and Krystal! We appreciate your business, and we hope to see you again at Providence Autos.

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I appreciated the video and the recommendations and all

I appreciated the video and the recommendations and all the employees were very nice and courteous.

I appreciated the video and the recommendations and all

I appreciated the video and the recommendations and all the employees were very nice and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Steven, We’re glad you appreciated the video, recommendations, and that our team was nice and courteous. Thank you for choosing us! - Providence Autos

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Very professional and accommodating.

Very professional and accommodating. Definitely will keep going there. Holley was on point. I wish the dealer ship I had originally bought my jeep from was half a solid as providence.

Very professional and accommodating.

Very professional and accommodating. Definitely will keep going there. Holley was on point. I wish the dealer ship I had originally bought my jeep from was half a solid as providence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Matthew, we’re grateful for your business and your excellent review of Holley and the team! Thanks for choosing Providence Autos and we'll see you next time.

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I am very pleased with the service I receive from

I am very pleased with the service I receive from Providence Auto, the service manager is on top of it.

I am very pleased with the service I receive from

I am very pleased with the service I receive from Providence Auto, the service manager is on top of it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that you’re pleased with our team and your experience! We appreciate your business at Providence Autos. See you next time!

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Just had my truck there for service and everything was

Just had my truck there for service and everything was fixed as promised. Dwayne and the rest of the service team and technicians are always professional and trustworthy.

Just had my truck there for service and everything was

Just had my truck there for service and everything was fixed as promised. Dwayne and the rest of the service team and technicians are always professional and trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Mike, thank you for choosing Providence Autos and for sharing your support for Dwayne and the team! We look forward to seeing you next time!

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Great experience buying my 2026 Ram 1500 at Providence.

Great experience buying my 2026 Ram 1500 at Providence. I’m easily turned off by the hard-sell and I’m glad to say there was never any pressure. Raymond was very professional and answered all my questions making the decision easier. Will definitely be doing more business at Providence.

Great experience buying my 2026 Ram 1500 at Providence.

Great experience buying my 2026 Ram 1500 at Providence. I’m easily turned off by the hard-sell and I’m glad to say there was never any pressure. Raymond was very professional and answered all my questions making the decision easier. Will definitely be doing more business at Providence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Calvin, congrats on your new 2026 Ram 1500! We're happy Raymond made the process smooth and pressure-free. We truly appreciate your business and look forward to serving you again. Thank you from everyone at Providence Autos!

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Great experience with staff and work performed service

Great experience with staff and work performed service advisor are very informative and keep you up to date on work that is being done to your vehicle.

Great experience with staff and work performed service

Great experience with staff and work performed service advisor are very informative and keep you up to date on work that is being done to your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Rodney, thank you for sharing these kind words about our team. We are happy to hear you had a five-star experience with us here at Providence Autos!

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Everything done as expected all employees are friendly

Everything done as expected all employees are friendly and respectful wonderful place to receive car service

Everything done as expected all employees are friendly

Everything done as expected all employees are friendly and respectful wonderful place to receive car service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Wartz! Thank you for your feedback! We are pleased to hear you’re satisfied with our professional, accommodating team at Providence Autos! See you next time!

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Had a good experience very professional and was notified

Had a good experience very professional and was notified with any issues. Overall satisfied with the experience and will use again.

Had a good experience very professional and was notified

Had a good experience very professional and was notified with any issues. Overall satisfied with the experience and will use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Scott, thank you for sharing your experience at Providence Autos! We look forward to seeing you again. Safe travels!

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I take my truck and my wifes Grand Cherokee to Providence

I take my truck and my wifes Grand Cherokee to Providence Auto anytime for any repairs or service. Most times my service advisor is Krystal and she is always courteous and upbeat! Krystal has went above and beyond what she had to do to help me with a radio issue I was having in the past. Again she was able to get the issue resolved! I will continue to have both vehicles serviced at this dealership in the future, everyone is very nice and also very helpful if an issue comes up. Thanks again!

I take my truck and my wifes Grand Cherokee to Providence

I take my truck and my wifes Grand Cherokee to Providence Auto anytime for any repairs or service. Most times my service advisor is Krystal and she is always courteous and upbeat! Krystal has went above and beyond what she had to do to help me with a radio issue I was having in the past. Again she was able to get the issue resolved! I will continue to have both vehicles serviced at this dealership in the future, everyone is very nice and also very helpful if an issue comes up. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Rick, we’ll be sure to pass your kind words along to Krystal! Thanks for trusting us with all your auto care needs, from the radios to the road. We’re here whenever you or your wife need a hand. See you at Providence Autos!

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