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Providence Chrysler Dodge Jeep

(460 reviews)
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2016 consumer dealer award

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

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As always a pleasant experience. Krystal and team were great. Car was done on time!

As always a pleasant experience. Krystal and team were great. Car was done on time!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Natalie, thank you for choosing us! We'll see you next time. Safe travels! - Krystal and The Providence Autos Team

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Krystal from Providence Auto was great. I called with a oil leak and she got me in the same day . Jared also took care of the repair the same day. I would highly recommend them. Thanks

Krystal from Providence Auto was great. I called with a oil leak and she got me in the same day . Jared also took care of the repair the same day. I would highly recommend them. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mike, we're happy to hear Krystal and Jared took great care of you. Thanks for recommending Providence Autos!

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My experience with providence auto was extremely pleasant, which was a nice surprise. Hank and Alex were very helpful without being pushy. I would recommend giving them a try. I never thought I would buy a truck 40 miles from my house.

My experience with providence auto was extremely pleasant, which was a nice surprise. Hank and Alex were very helpful without being pushy. I would recommend giving them a try. I never thought I would buy a truck 40 miles from my house.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the wonderful review! We’re pleased you had a pleasant experience with Hank and Alex. We appreciate your recommendation, and congratulations on your new truck! - Providence Autos

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We had a great experience working with Cheyanne at Providence. She was very knowledgeable and quite gracious to show us all the features of the car we purchased.

We had a great experience working with Cheyanne at Providence. She was very knowledgeable and quite gracious to show us all the features of the car we purchased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your fantastic feedback about Cheyanne and our team! We hope you enjoy your new car! - Providence Autos

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Good service Wait was a little longer than I expected Not sure they rotated the tires. Hopefully they did

Good service Wait was a little longer than I expected Not sure they rotated the tires. Hopefully they did

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your feedback! We'll follow up to ensure the tire rotation was completed. We look forward to serving you again at Providence Autos!

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They were very helpful and friendly Did the job in a timely manner Thank yoi

They were very helpful and friendly Did the job in a timely manner Thank yoi

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We’re glad we could go that extra mile for you! Thank you for choosing us! – Providence Autos

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Big shout out to the whole team at Providence Auto. From start to finish they made the whole process super easy. No back and forth just straight to the point. Jeff the sales manager was super friendly, Alex in finance explained every detail of the paperwork and made it painless. Dave our salesman was very knowledgeable when going over our new vehicle and answered every question. Can't thank you guy's enough.

Big shout out to the whole team at Providence Auto. From start to finish they made the whole process super easy. No back and forth just straight to the point. Jeff the sales manager was super friendly, Alex in finance explained every detail of the paperwork and made it painless. Dave our salesman was very knowledgeable when going over our new vehicle and answered every question. Can't thank you guy's enough.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We love to hear you had such a seamless experience with our team, Tim! Thank you for choosing Providence Autos and for sharing your kudos for Jeff, Alex, Dave, and the rest of our crew. Congratulations on your new car!

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David was more than helpful and expedited the sale very quickly. I am recommending to all my friends and family

David was more than helpful and expedited the sale very quickly. I am recommending to all my friends and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for recommending David and our team at Providence Autos! We wish you many safe and happy miles ahead!

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Bought our car at Providence Chrysler and picking it up after somethings they had to do for it. David, our salesman was busy at the moment and Riley stop what she was doing to help us out. She was explaining about the different buttons and what they did. She was great help about showing the workings of our car and taking care of us.

Bought our car at Providence Chrysler and picking it up after somethings they had to do for it. David, our salesman was busy at the moment and Riley stop what she was doing to help us out. She was explaining about the different buttons and what they did. She was great help about showing the workings of our car and taking care of us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi C! Thank you for choosing Providence Autos and highlighting Riley's support. We hope you enjoy your new ride! Safe travels!

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I have always had great customer service. With dwayne and Krystal. They have always taken great care of me and my truck.

I have always had great customer service. With dwayne and Krystal. They have always taken great care of me and my truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Connor! Thank you for sharing your awesome experience with Dwayne and Krystal! We appreciate your business, and we hope to see you again at Providence Autos.

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