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Providence Chrysler Dodge Jeep

(496 reviews)
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2016 consumer dealer award

Reviews

(496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

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Dealership is great. Service Manager Dwayne does a excellent job at what he does. He explained everything to me

Dealership is great. Service Manager Dwayne does a excellent job at what he does. He explained everything to me

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Charlie, thank you for giving a shout out to Dwayne and the team! We appreciate your business and look forward to seeing you again at Providence Autos!

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Always excellent service and detailed information received. I would recommend Providence Autos to anyone looking.

Always excellent service and detailed information received. I would recommend Providence Autos to anyone looking.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Wanda, we appreciate your review! Thank you for recommending the Providence Autos team!

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The service I needed was taken care of and at a good cost. I am very happy with Providence Auto and the service advisor Crystal!!

The service I needed was taken care of and at a good cost. I am very happy with Providence Auto and the service advisor Crystal!!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ronald, thank you for choosing Providence Autos and for your 5-star feedback about Crystal and our service team! We look forward to welcoming you back next time. Safe travels!

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My new jeep purchase at providence jeep went very well. My salesperson Cheyenne was very helpful and courteous. Would recommend her to a friend.

My new jeep purchase at providence jeep went very well. My salesperson Cheyenne was very helpful and courteous. Would recommend her to a friend.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chuck, congrats on your new Jeep! We're glad Cheyenne made your experience smooth and enjoyable. Thank you for choosing Providence Autos and for recommending us!

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Outstanding Service Department. I had electrical issue with my RAM campervan. Dwayne and the Department was able to diagnose and explain in layman's terms what was going on. When purchasing any car these days it is nice to have a reliable, trusting Service Department to help out. Thanks Providence Auto

Outstanding Service Department. I had electrical issue with my RAM campervan. Dwayne and the Department was able to diagnose and explain in layman's terms what was going on. When purchasing any car these days it is nice to have a reliable, trusting Service Department to help out. Thanks Providence Auto

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Jim, we're thrilled to hear that Dwayne and the team explained everything clearly and got you back on the road. Thank you for choosing Providence Autos!

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Once we decided on the price of my S60 Volvo, Providence worked with us to get the paperwork and the car to me. It was a pleasant experience and working with Bill Snyder as great! Would definitely recommend Providence Auto to anyone.

Once we decided on the price of my S60 Volvo, Providence worked with us to get the paperwork and the car to me. It was a pleasant experience and working with Bill Snyder as great! Would definitely recommend Providence Auto to anyone.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sandy, thank you so much for sharing your experience! We are pleased to hear you are confident in your decision to work with Bill and the team. We truly appreciate your business and welcome you back to Providence Autos anytime. Enjoy your new Volvo S60!

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Bill Snyder, was very friendly and helpful, the car I got I'm very happy with,I would recommend this company too my friends.

Bill Snyder, was very friendly and helpful, the car I got I'm very happy with,I would recommend this company too my friends.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We’re thrilled Bill was friendly and helpful and that you’re so happy with your new vehicle. We truly appreciate your recommendation and business at Providence Autos!

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I utilize Providence Auto for all my Jeep needs, and I would have to say that Krystal from the service department was exceptional for me on Friday to get me in on Saturday - cost were reasonable and I'm very grateful. Sandy L.

I utilize Providence Auto for all my Jeep needs, and I would have to say that Krystal from the service department was exceptional for me on Friday to get me in on Saturday - cost were reasonable and I'm very grateful. Sandy L.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sandy, thank you for your continued trust in Providence Autos and for highlighting Krystal's exceptional service. We're grateful for your feedback!

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They are very friendly and helpful. Completed work in a timely manner. Have a nice waiting area.

They are very friendly and helpful. Completed work in a timely manner. Have a nice waiting area.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing us! We'll see you next time. Safe travels! - The Providence Autos Team

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I am always treated with kindness and respect while at this dealership, my vehicle is maintained well by them.

I am always treated with kindness and respect while at this dealership, my vehicle is maintained well by them.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that you always feel respected and well taken care of at Providence Autos. Safe travels!

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