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Providence Chrysler Dodge Jeep

(473 reviews)
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2016 consumer dealer award

Reviews

(473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

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Excellent customer service. Everyone is always very friendly and accommodating. Service is quick and informative with the videos they send of progressive of service/repairs.

Excellent customer service. Everyone is always very friendly and accommodating. Service is quick and informative with the videos they send of progressive of service/repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Everyone at this dealership was so helpful in taking care of my Gladiator,I highly recommend this dealership for service and sales..Very qualified sales and services personnel...

Everyone at this dealership was so helpful in taking care of my Gladiator,I highly recommend this dealership for service and sales..Very qualified sales and services personnel...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Clifford, we're happy to hear you had such a positive experience with our team at Providence Autos! We truly appreciate your recommendation and kind words.

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The dealership was fantastic to work with. Our sales person ( Cheyenne Morales) was the best. She is very knowledgeable about the everything about her job.

The dealership was fantastic to work with. Our sales person ( Cheyenne Morales) was the best. She is very knowledgeable about the everything about her job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

John, thank you for the kind words about Cheyenne and our team! We are so happy you enjoyed your experience at Providence Autos!

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Great sales staff. Cheyenne was great, and made purchasing easy. All staff was friendly and helpful. Will definitely recommend.

Great sales staff. Cheyenne was great, and made purchasing easy. All staff was friendly and helpful. Will definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, thank you for choosing Providence Autos and for sharing your appreciation for Cheyenne. We hope to serve you again in the future!

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Very helpful great personal treatment Polite people courteous employees Clean building a a a a

Very helpful great personal treatment Polite people courteous employees Clean building a a a a

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Virginia, thank you for choosing us! We'll see you next time. Safe travels! - The Providence Autos Team

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I’ve used Providence Auto sales and service since 2019. Both sales and service employees are very professional and knowledgeable. I highly recommend Providence Auto at the Buck.

I’ve used Providence Auto sales and service since 2019. Both sales and service employees are very professional and knowledgeable. I highly recommend Providence Auto at the Buck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matt, we're grateful for your loyalty and for recommending Providence Autos! We appreciate your support and we're here whenever you need us. Safe travels!

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Service advisor was very friendly and informative throughout the service process of my Ram Rebel.

Service advisor was very friendly and informative throughout the service process of my Ram Rebel.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for the positive feedback, Rodney! We appreciate you trusting the Providence Autos team with your RAM Rebel and we hope to see you again in the future!

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Jeff and Zach were awesome. Worked with me on each truck I was considering buying. Very patient and pleasant. I ended up ordering one and it was delivered to the lot 5 or 6 weeks later. Very fast!

Jeff and Zach were awesome. Worked with me on each truck I was considering buying. Very patient and pleasant. I ended up ordering one and it was delivered to the lot 5 or 6 weeks later. Very fast!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Howard, thank you so much for your excellent feedback! We are happy that Jeff and Zach made your experience both patient and pleasant. Enjoy your new truck! - Providence Autos

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The staff at Providence Auto are very knowledgable, friendly and professional. They took good care of us. They gave us a good deal and answered all our questions. The transaction went smooth and they made buying experience easy. Cheyenne and Chris gave us their full attention for our truck buying needs. Thanks again for the great help!

The staff at Providence Auto are very knowledgable, friendly and professional. They took good care of us. They gave us a good deal and answered all our questions. The transaction went smooth and they made buying experience easy. Cheyenne and Chris gave us their full attention for our truck buying needs. Thanks again for the great help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Dave, your feedback about Cheyenne and Chris made our day! We’re thrilled to hear you had a smooth, attentive experience here at Providence Autos. Enjoy your truck and see you again in the future!

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We had a great experience with both Riley and Cheyenne at Providence Autos. They were both thorough, welcoming and professional. It is always reassuring to have a trusted hometown dealer!

We had a great experience with both Riley and Cheyenne at Providence Autos. They were both thorough, welcoming and professional. It is always reassuring to have a trusted hometown dealer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Teresa, we're glad that Riley and Cheyenne made your experience at Providence Autos so enjoyable. Thank you for the kind words and for choosing us as your trusted hometown dealer! Safe travels!

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