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Providence Chrysler Dodge Jeep

(416 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

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In the last ten years I have purchased two vehicles from

In the last ten years I have purchased two vehicles from Providence Auto. The sales and service departments are top notch.

In the last ten years I have purchased two vehicles from

In the last ten years I have purchased two vehicles from Providence Auto. The sales and service departments are top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We sincerely appreciate your continued trust in Providence Autos. It's great to know that our team has met your expectations over the years. Wishing you safe journeys with your vehicles.

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I had an appointment that was on time.

I had an appointment that was on time. The waiting area was very nice and stocked with drinks and snacks. Everyone was very curtious. All my question were answered to my satisfaction.

I had an appointment that was on time.

I had an appointment that was on time. The waiting area was very nice and stocked with drinks and snacks. Everyone was very curtious. All my question were answered to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're pleased to know that you enjoyed your experience at Providence Autos. Thank you for sharing your thoughts with us.

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I wish I would had been bringing vehicle here from the

I wish I would had been bringing vehicle here from the start great service great people. Work completed fast.

I wish I would had been bringing vehicle here from the

I wish I would had been bringing vehicle here from the start great service great people. Work completed fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My purchase yesterday with Raymond was such a great

My purchase yesterday with Raymond was such a great experience. Raymond was patient and knowledgeable with my new vehicle, he took the time to explain All of the new functionality and technology. Raymond is just an overall pleasure to work with! Thank you again for the experience!

My purchase yesterday with Raymond was such a great

My purchase yesterday with Raymond was such a great experience. Raymond was patient and knowledgeable with my new vehicle, he took the time to explain All of the new functionality and technology. Raymond is just an overall pleasure to work with! Thank you again for the experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful feedback. We're pleased to hear about your positive experience with our team at Providence Autos. Safe travels in your new vehicle!

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I had a great experience working with Henry at Providence

I had a great experience working with Henry at Providence Autos. I was able to test drive and buy my car and drive away with it the same night. I would buy again from Providence Autos.

I had a great experience working with Henry at Providence

I had a great experience working with Henry at Providence Autos. I was able to test drive and buy my car and drive away with it the same night. I would buy again from Providence Autos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Lynn, we are thrilled to hear you had a seamless experience with Henry! Thank you for choosing Providence Autos and for sharing your feedback. Safe travels in your new car!

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Always a pleasure coming to Providence Auto for my

Always a pleasure coming to Providence Auto for my vehicle service and repair. Dwayne and Krystal are friendly and knowledgeable, always following up to be sure that I am satisfied with my recent visit. Absolutely worth the 50-60 minute trip to this dealership. I will continue to return for my vehicle needs.

Always a pleasure coming to Providence Auto for my

Always a pleasure coming to Providence Auto for my vehicle service and repair. Dwayne and Krystal are friendly and knowledgeable, always following up to be sure that I am satisfied with my recent visit. Absolutely worth the 50-60 minute trip to this dealership. I will continue to return for my vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're thankful to hear you're satisfied with the vehicle service you receive from our team at Providence Autos. Happy to assist with your vehicle needs anytime!

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Dwayne always keeps me informed and I'm very particularly

Dwayne always keeps me informed and I'm very particularly where my truck is parked and he keeps it safe as possible. The service has been great so far. Also Jared the Lead mechanic is very helpful. Thanks

Dwayne always keeps me informed and I'm very particularly

Dwayne always keeps me informed and I'm very particularly where my truck is parked and he keeps it safe as possible. The service has been great so far. Also Jared the Lead mechanic is very helpful. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We appreciate your positive feedback and are glad to hear that our team has been keeping you informed and delivering great service.

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Too my Jeep for an oil change and my radio was going

Too my Jeep for an oil change and my radio was going black on half of it Krystal informed me that they are ordering me a new one and I wouldn’t have to pay. That was great news. The video with are also great too see. Thanks for all of your hard work

Too my Jeep for an oil change and my radio was going

Too my Jeep for an oil change and my radio was going black on half of it Krystal informed me that they are ordering me a new one and I wouldn’t have to pay. That was great news. The video with are also great too see. Thanks for all of your hard work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words about our team. We're glad to hear the good news about your Jeep and that you appreciated the video walkthrough.

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Great service every time Dwayne is great and keeps you

Great service every time Dwayne is great and keeps you informed I like the video trxt

Great service every time Dwayne is great and keeps you

Great service every time Dwayne is great and keeps you informed I like the video trxt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're happy to hear that you enjoy the video texts and our service. Thank you for choosing Providence Autos.

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I always have had a good experience when I come in for

I always have had a good experience when I come in for service at this dealership.

I always have had a good experience when I come in for

I always have had a good experience when I come in for service at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Bimmie. We look forward to your next visit to Providence Autos!

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