Skip to main content

Providence Chrysler Dodge Jeep

(502 reviews)
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2016 consumer dealer award

Reviews

(502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

Want to share your experience with this dealership?

Write a review

My salesman Bill was great! Got in in and out with my new truck in record time.

My salesman Bill was great! Got in in and out with my new truck in record time.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Themphill!Thank you for leaving us this five-star review and kind words about Bill from our sales team at Providence Autos. We'll see you next time!

Show full review

Have a 10 month old $70,00.00 truck 3000 miles . Checked on a trade that is $82,000. 00. Said my truck only worth $38,000.00. Lost $32,000.00 in 10 months . Which I bought from them. Won’t be dealing there anymore

Have a 10 month old $70,00.00 truck 3000 miles . Checked on a trade that is $82,000. 00. Said my truck only worth $38,000.00. Lost $32,000.00 in 10 months . Which I bought from them. Won’t be dealing there anymore

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jimmy, We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Jeff Siegrist - Sales Manager - [email protected]

Show full review

Waiting 3 hours for an oil change only. Waited 3 hours for only a oil change

Waiting 3 hours for an oil change only. Waited 3 hours for only a oil change

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Allen, thank you for taking the time to share your feedback. We’re sorry to hear your visit didn’t meet your expectations. Your comments are valuable and will be shared with our team. If you’d like to share anything further, please feel free to contact me directly. Thanks again, Holly Heindel - Service Manager - [email protected]

Show full review

Great experience!! I delt with Hank. He does a Great job. I would recommend him

Great experience!! I delt with Hank. He does a Great job. I would recommend him

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Stoltz! Thank you for leaving us this five-star review and kind words about Hank from our sales team at Providence Autos! We'll see you next time!

Show full review

It is always a pleasant and very nice experience. Work is always done. Never a long wait.

It is always a pleasant and very nice experience. Work is always done. Never a long wait.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us! We'll see you next time. Safe travels! - The Providence Autos Team

Show full review

The sales representative was very knowledgeable, friendly and helpful. We felt no pressure. I would recommend her to my friends.

The sales representative was very knowledgeable, friendly and helpful. We felt no pressure. I would recommend her to my friends.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re thrilled to hear you were in good hands with our team. The Providence Autos team is grateful for your business, and we appreciate your recommendation!

Show full review

Dealership is great. Service Manager Dwayne does a excellent job at what he does. He explained everything to me

Dealership is great. Service Manager Dwayne does a excellent job at what he does. He explained everything to me

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Charlie, thank you for giving a shout out to Dwayne and the team! We appreciate your business and look forward to seeing you again at Providence Autos!

Show full review

Always excellent service and detailed information received. I would recommend Providence Autos to anyone looking.

Always excellent service and detailed information received. I would recommend Providence Autos to anyone looking.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Wanda, we appreciate your review! Thank you for recommending the Providence Autos team!

Show full review

The service I needed was taken care of and at a good cost. I am very happy with Providence Auto and the service advisor Crystal!!

The service I needed was taken care of and at a good cost. I am very happy with Providence Auto and the service advisor Crystal!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ronald, thank you for choosing Providence Autos and for your 5-star feedback about Crystal and our service team! We look forward to welcoming you back next time. Safe travels!

Show full review

My new jeep purchase at providence jeep went very well. My salesperson Cheyenne was very helpful and courteous. Would recommend her to a friend.

My new jeep purchase at providence jeep went very well. My salesperson Cheyenne was very helpful and courteous. Would recommend her to a friend.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Chuck, congrats on your new Jeep! We're glad Cheyenne made your experience smooth and enjoyable. Thank you for choosing Providence Autos and for recommending us!

Show full review
See all 502 reviews