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Providence Chrysler Dodge Jeep

(447 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Chrysler Dodge Jeep from DealerRater.

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Just had my truck there for service and everything was

Just had my truck there for service and everything was fixed as promised. Dwayne and the rest of the service team and technicians are always professional and trustworthy.

Just had my truck there for service and everything was

Just had my truck there for service and everything was fixed as promised. Dwayne and the rest of the service team and technicians are always professional and trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Great experience buying my 2026 Ram 1500 at Providence.

Great experience buying my 2026 Ram 1500 at Providence. I’m easily turned off by the hard-sell and I’m glad to say there was never any pressure. Raymond was very professional and answered all my questions making the decision easier. Will definitely be doing more business at Providence.

Great experience buying my 2026 Ram 1500 at Providence.

Great experience buying my 2026 Ram 1500 at Providence. I’m easily turned off by the hard-sell and I’m glad to say there was never any pressure. Raymond was very professional and answered all my questions making the decision easier. Will definitely be doing more business at Providence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Calvin, congrats on your new 2026 Ram 1500! We're happy Raymond made the process smooth and pressure-free. We truly appreciate your business and look forward to serving you again. Thank you from everyone at Providence Autos!

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Great experience with staff and work performed service

Great experience with staff and work performed service advisor are very informative and keep you up to date on work that is being done to your vehicle.

Great experience with staff and work performed service

Great experience with staff and work performed service advisor are very informative and keep you up to date on work that is being done to your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Rodney, thank you for sharing these kind words about our team. We are happy to hear you had a five-star experience with us here at Providence Autos!

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Everything done as expected all employees are friendly

Everything done as expected all employees are friendly and respectful wonderful place to receive car service

Everything done as expected all employees are friendly

Everything done as expected all employees are friendly and respectful wonderful place to receive car service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Wartz! Thank you for your feedback! We are pleased to hear you’re satisfied with our professional, accommodating team at Providence Autos! See you next time!

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Had a good experience very professional and was notified

Had a good experience very professional and was notified with any issues. Overall satisfied with the experience and will use again.

Had a good experience very professional and was notified

Had a good experience very professional and was notified with any issues. Overall satisfied with the experience and will use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Scott, thank you for sharing your experience at Providence Autos! We look forward to seeing you again. Safe travels!

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I take my truck and my wifes Grand Cherokee to Providence

I take my truck and my wifes Grand Cherokee to Providence Auto anytime for any repairs or service. Most times my service advisor is Krystal and she is always courteous and upbeat! Krystal has went above and beyond what she had to do to help me with a radio issue I was having in the past. Again she was able to get the issue resolved! I will continue to have both vehicles serviced at this dealership in the future, everyone is very nice and also very helpful if an issue comes up. Thanks again!

I take my truck and my wifes Grand Cherokee to Providence

I take my truck and my wifes Grand Cherokee to Providence Auto anytime for any repairs or service. Most times my service advisor is Krystal and she is always courteous and upbeat! Krystal has went above and beyond what she had to do to help me with a radio issue I was having in the past. Again she was able to get the issue resolved! I will continue to have both vehicles serviced at this dealership in the future, everyone is very nice and also very helpful if an issue comes up. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Rick, we’ll be sure to pass your kind words along to Krystal! Thanks for trusting us with all your auto care needs, from the radios to the road. We’re here whenever you or your wife need a hand. See you at Providence Autos!

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Completely satisfied.

Completely satisfied. Great service and communication as always. Technician was great as well as Krystal my service advisor.

Completely satisfied.

Completely satisfied. Great service and communication as always. Technician was great as well as Krystal my service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi RW! Thank you for your continued trust in our team! We’ll pass your kind words along to Krystal and the rest of the team. All of us at Providence Autos look forward to seeing you again down the road!

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Very fast and convenient.

Very fast and convenient. Crystal Took the time out to take care of my Insurance card that wasn't updated. She's a great asset to the company. Will recommend to my friends

Very fast and convenient.

Very fast and convenient. Crystal Took the time out to take care of my Insurance card that wasn't updated. She's a great asset to the company. Will recommend to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your feedback! We are so happy to hear you had a fast and convenient experience with Crystal and her team. We will be sure to pass along your kind words and we hope to see you back at Providence Autos in the future!

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My appointment was at 1pm.

My appointment was at 1pm. The car went into in the Garage shortly after that. She said the vehicle would take about 3 hours but was completed in less 2 hours. The waiting facilities are great.

My appointment was at 1pm.

My appointment was at 1pm. The car went into in the Garage shortly after that. She said the vehicle would take about 3 hours but was completed in less 2 hours. The waiting facilities are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted that your service was completed ahead of schedule and that you enjoyed our waiting area. Thank you for sharing your feedback about our team. See you next time at Providence Autos!

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Always a pleasure!

Always a pleasure! Krystal and Dwayne are knowledgeable and friendly! A great experience. Thank you!

Always a pleasure!

Always a pleasure! Krystal and Dwayne are knowledgeable and friendly! A great experience. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Natalie, we’re so glad to hear you had a great experience with Krystal and Dwayne! Thank you for choosing Providence Autos. See you next time!

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