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Faulkner Chevrolet Lancaster

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Out-of -State Pleased Customer

Andrew went out of his way to make sure I was satisfied with the buying experience. NO pressure and he answered all my questions. NO dealership gimmicks. Off-lease vehicle was spot-less and I could not be more satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Faulkner review

Very satisfied. The employee's are all great. They are ready to answer any and all question you may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your review, June. Please don't hesitate to reach out if we can be of further assistance!

Go see Angie at Faulkner Chevy and tell her I sent

From beginning to end, it was a fabulous experience at Faulkner Chevy Lancaster!! Angie greeted us in the parking lot, listened to what I was looking for and went and pulled up a truck for me to drive. I was in love with the truck before I ever left the parking lot!! It was EXACTLY what I was looking for. Thank you Angie, I will never go anywhere else to buy a vehicle. I couldn’t have asked for a better car buying experience. And a big thank you to Mario as well, who made the paperwork a super easy process!! I highly recommend anyone looking for a new vehicle to go see Angie at Faulkner Chevy Lancaster!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephanie, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Do not shop here!

This is a shady dealership with shady practices! I had a pending car sale with them, they were running my credit and giving me payment options thru text message because of covid-19. I had agreed to purchase this car, give them a trade in, and because my sale was not completed they went ahead and sold it to someone else who decided to put down a cash deposit. I was never told I had to put a deposit down and when they are giving you finance information I thought it was a done deal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we regret to hear that your recent experience was anything less than exceptional. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. If you would be willing, we would like to have you contact our manager at (717) 299-0961 so we can assist you further. We look forward to hearing from you.

Excellent - even during a pandemic

When we found the perfect truck for our family during this crazy pandemic, we were a little worried about how to proceed. Faulkner Chevrolet was very helpful and quick with handling everything. They provided us with extra information when we requested it and worked to get our financing right where we wanted it. We would gladly shop their again for our future car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

Dedication to finding the perfect vehicle

Andrew Krimmel was awesome brought him our longtime business relationship from Apple Chevrolet and our daughter, found the perfect car for her as well. ours was a perfect truck! Great job Andrew we highly recommend Andrew and Faulkner Dealerships they aim to meet your every need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Joanie, thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with Andrew. Please don't hesitate to reach out to us if there's anything more we can do!

Great overall experience at Faulkner Chevrolet....

Our overall experience was great. In a very short amount of time, we were able to take home our new Chevy Blazer from Faulkner Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Buying experience

Andrew did all he could to get us the price we wanted to meet. He was not overly pushy. Has a great personality and very understanding. I would recommend him to any family or friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Andrew. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Thank you for the incredible service!

I recently bought a new car at Faulker Chevrolet. I had the pleasure of working with sales professional Richard Neelan, who was so wonderful to work with. He was extremely professional, friendly, accommodating, knowledgeable and went out of his way to help me find the exact vehicle I wanted at the deal I was hoping for! He was fantastic to work with in every way, and I would highly recommend working with Richard and with Faulker Chevrolet! Everyone at the dealership was so kind and made the entire customer experience a pleasure and a smooth process! Thank you so much to Richard and the whole team! I appreciate the excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience at Faulkner Chevrolet. Have a great day!

Drove home in a 16 Ford f150

Bought a Ford from a Chevy dealer. They treated us very well. Got our financing the same day. Thanks to everyone at Falkner for getting this done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Thank you again for choosing Faulkner Chevrolet and we hope to see you again. Drive safe!