Krause Toyota

I walked into Krause Toyota wanted a vehicle smaller than my Chrysler minivan, with better mpg, and with seats that folded flat to accommodate my labrador retriever who rides with me about 50% of the time. I met Doc Laba in the showroom, he confirmed my requirements and led me to the Prius V. I had researched them online as well as looked at a few other brands in different dealerships. We test drove the Prius V and then he sat down with me to confirm what I needed/wanted as conveniences on my new car so that I wasn't paying for extras I didn't need. Then I went home to make a decision. Other than emailing me to thank me for coming into the dealership, he did not pressure me to make a decision. When I called him back to set up the sale, he was very efficient, got things in order, handled the resale of my van to a friend, and made sure I was comfortable with the car before I left the dealership. Overall this had to be the most pleasant experience I have ever had buying a vehicle. Doc was very professional yet personable as were all others that I met in the dealership.

My family has been dealing with Krause for years. They are professional, dependable people who truly listen to the customer. The service is superb, and the facilities are clean, and well- maintained. I would recommend Krause to anyone in a heartbeat!! I am truly in love with my Toyota Highlander purchased from there.,.It was in excellent condition, Cliff Swoyer was the eptiome of excellence his his professionalism, service, and dealt with all my questions in a patient, and dignified manner.mary Kobal was wonderful in dealing with awll the necessary paperwork. It was a superb experience!!Kudos to Cliff and the rest of the Krause team:)

I just purchased a 2013 Rav4. With the help of Doc Laba, and Mary Kobal the whole process was enjoyable and really easy.

The entire process from finding the right car to delivery was excellent. Would highly recommend this dealership.

I have now purchased my 4th Toyota from Krause Toyota. For over 20 years I have been extremely satisfied with their thorough and complete service and the knowledgeable staff who provides that service. I worked with a wonderful salesperson, Cliff, for the past two purchases. He is extremely honest and fair and explained everything completely. Cliff set up the Bluetooth and explained how the radio, Sirius, and navigation system work. Cliff was extremely patient with my limited technology skills and assured me that he is only a phone call away if I ever need anything. The finance manager, Tara, was very helpful in providing us with the necessary paperwork, plates, registration, etc. Sales and service through Krause Toyota make shopping and maintaining a car very easy. I highly recommend them!

I bought a 2013 Toyota Corolla through a friendly, honest, and passionate salesman Kerry Loch. Kerry correctly explained the car's subtle differences from the 2012 Corolla and his long years with the Krause name to build trust. I emailed Kerry for an "out the door" price and impressed when he gave the full price with all fees and explained the detailed summary when I arrived to buy the vehicle, something other dealerships failed to do. Negotiation was limited in the evening hours as a discount can only be negotiated through a certain employee who was not available. Kerry also helped set up the Bluetooth with my phone and radio channel to a preference before I finally took the car home. The business/FI manager Mary helped explain the paperwork and other maintenance contracts efficiently. Although at the time of this review the dealership has plans to move to a new building that is yet to be constructed, the current facility appears outdated compared to Lehigh Valley Auto Mile standards. I asked for reasons to buy from this dealer instead of competing Toyota dealers, but the best reasons are the long years of experience current employees have at this dealer and the low labor rate. Competing Toyota dealers appear to have more service discounts, better website design, free PA inspection, and longer service hours compared to Krause. Krause does offer a $25 incentive to refer a customer, however. Promotional Code: PC12312011

I have bought my previous Toyota from Krause, I returned to trade one of my cars car in for a new one. The salesman, Doc Laba, was very helpful and no pressure, and very customer centric. He made the whole process pleasurable. I will definatley recommend them to friends and family.

We stopped by Krause looking for a used pickup truck. The salesman, Cliff, showed us just what we wanted. We are very happy with our purchase.

Buying from Krause Toyota was simply the most pleasurable car shopping experience we ever had. The staff was very polite and helpful while finding us exactly the right product for our needs. Cliff was great to work with. He was well prepared and had all the information and explanations for our questions. Cliff also took his time and thoroughly explained how everything operated to my daughter which makes me feel that she is safe and understands how all the controls work. They even introduced us with their service staff and offered to make our first scheduled maintenance appointment for us. The finance department was straight forward and very helpful. Krause is definately a "Five Star" dealership who I will surely be returning to and would gladly recommend them to family and friends.

Krause is a very professional and friendly dealership. Today I completed the purchase of a new car all went well with the staff of very professional,likable people. The reason I shopped there was because This is the second Toyota vehicle I have bought from them over a seven year period.