Fred Beans Chrysler Dodge Jeep RAM

I have been looking for a used jeep wrangler, and found one they had listed on their website. After contacting them, we began the search, which still continues. Umer was very helpful with my quest!

Nick cordenner was a lot of help while I was searching for my new car. Everyone got in touch with me quickly and requently. Answered all my question sufficently, and worked around the clock to get me exactly what I wanted. Couldn't be more happy.

Set up a time to have my first free oil change and inspection. The time they said they had open was 11:00 on Sat. Don't like middle of the day appointments but went with it anyway and was going to wait there until finished. Showed up a little before 11:00 and said I was there for the appointment. The guy at the desk is going through the computer and couldn't find anything so he asked for my phone number. He then saw that the appointment was made for 1:00AM. ARE YOU KIDDING ME. They didn't have any openings to do it then. So pretty much wasted my day. Had problem years ago losing my owners card and now this. THIS WAS THE LAST TIME I WILL BE BACK FOR ANY SERVICE AND WILL SHOP FOR MY NEXT NEW CAR SOMEWHERE ELSE. BEST TO GO TO ANOTHER DEALER FOR SERVICE.

I have made attempts to inquire on sales but seems as though it's hard to get someone to return calls on a consistent basis. It's a shame I bought there before but not the same.

"Incompetence in the Parts & Service Departments." Subject is 2014 Chrysler 300 AWD with loud knocking noise when traversing bumps or small depressions. FEB 3, 11:00am appointment: Diagnosis performed revealed bad torsion bar on front right. Item not in stock, ordered for overnight delivery and appointment made for 8:am Feb 4th. FEB 4, 8:00am appointment: Waited at dealership. At 10:45am I checked on progress. Service Desk was about to come inform me that after dismantling whatever was necessary to install the new torsion bar, when the replacement box was opened they found the wrong item had been ordered. Now everything had to be reinstalled....with the faulty component. Made appointment for 8:00am Feb 6th. I was assured that all Service Department staff working on Feb 6th were made aware of my case and that I needed the car for a week long out-of-town trip starting Feb 7th. FEB 6, 8:00am appointment: Informed at check-in that I was number 13 in-line and it was doubtful the car would be finished that day!! There no Service Managerial Staff around. FEB 6, 11:39am: Needless to say, I'll not be making this 58 mile round trip to Fred Beans ever again.

Thank you William Kolar and staff for making the process so quick and easy. Good luck in the New Year!

I have never had a better experience buying a car from a dealership. My salesman, William Kolar was very polite, knowledgeable, informative and a pleasure to do business with. I felt at ease, never felt pressured and left very satisfied as a customer. I highly recommend this dealership and it's sales and service team.

The sales staff at Fred Beans Jeep was so great to work with! Our salesman, Rich Adams, worked with my husband and I for 2 weeks until we finally found the right Jeep that fit my wants and our financial needs. The management and financial department went out of their way to make sure we were able to drive away in a wonderful Jeep Cherokee - the first New vehicle I have ever purchased! I am very pleased with our experience at Fred Beans Chrysler Dodge Jeep Ram!

Just picked up a 2015 Jeep Grand Cherokee and I love it. Jon Miller the sales manager was great and the sales person, Bob, was very helpful. Thank you.

I just bought my first car here, and the experience was awesome. Very friendly staff. Honest and trustworthy salespeople. Expedient service.