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(221 reviews)

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Purchased my 3rd vehicle fromLansdaleJeep.

Purchased my 3rd vehicle fromLansdaleJeep. Paul Grenon did a good job as usual! The Jeep Renegade was detailed so well that it looked brand new!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trade/bought car from Salesman Ijaz….

Trade/bought car from Salesman Ijaz…. Good overall experience ijaz was Courteous and very helpful i

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would not accept Chrysler friends and family program I

Would not accept Chrysler friends and family program I would have purchased the vehicle if program was accepted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Poor customer service

Dealer response

Hello Mike, sorry to hear that your experience at Lansdale Auto Group fell short of your expectations. Due to limited availability on Chrysler 300 it is our request that customers intending to use Affiliate Pricing place an order. We are happy to help you order a Chrysler 300 built especially for you so that you can take advantage of the special pricing.

Consumer response

David and I tried - new built 300 s don’t have the safety features package! Very disappointing

We traded in a 2018 Chevy Equinox in excellent condition

We traded in a 2018 Chevy Equinox in excellent condition for a 2019 Dodge RAM and was given a low ball trade in value of $16,700 that we saw the next day on Lansdales site for $20,000. We paid $31500 for the RAM. I don’t believe the dealers mechanic looked at the RAM before resale to us. We found that the drivers side door speaker was not working and asked them to fix it and they said no. The tires needed replacing (which we did) because they would not pass inspection. The mechanic at the tire shop found that the left front tie rod needed to be replaced, another expense. Our problem is with the owner of the dealership who was not willing to work with us with these problems and, that they sold us a vehicle without checking to see if it were safe for the road. Our salesman, Paul Grenon was a nice guy, very respectful and kind. I would not recommend buying a used vehicle from Lansdale and I am not the only customer who feels this way. Buyer beware!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My Salesman Ijaz and the Owner/ Manager Mark really went

My Salesman Ijaz and the Owner/ Manager Mark really went the extra mile for My Wife and I. I work at a huge auto assembly plan and have referred them to many co- workers already since last month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I highly recommend Lansdale Jeep.

I highly recommend Lansdale Jeep. My salesman Paul Grenon was very helpful and knowledgeable. He was patient, understanding and did not put any extra pressure. He made us feel like friends. The financing folks were easy to work with as well. The whole experience was nice. Everyone was very kind to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Writing reviews are not really my thing.

Writing reviews are not really my thing....however, everything about this experience was so good that I actually could not wait to share it with others! It's not because of the price (which was absolutely fair) or because my Jeep came in earlier than promised (which it did) but more so it was the overall feeling from the first call I made to them all the way until I left with the vehicle, and beyond. Paul and Jay treated me and the process with the utmost respect, handled everything with transparency, were responsive, kind, and honest. While this may be my first Jeep from them them, it's certainly not my last. Paul Grenon, Jay, and Lansdale Jeep have made me a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Professional, Helpful, Honest.

Very Professional, Helpful, Honest..enjoyable experience. The whole staff is amazing and put customers first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great business to work with.

Great business to work with. Bought a used Ram 1500. Very happy with whole process. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I highly recommended Lansdale Jeep.

I highly recommended Lansdale Jeep. Specifically PAUL GRENON . He gonna help from A to Z during your purchase and even after. Very responsive to any questions. They have the best banks where you gonna find good finance rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.