Reviews
If something is not broken the mechanics will brake it
If something is not broken the mechanics will brake it for you! At your cost
If something is not broken the mechanics will brake it
If something is not broken the mechanics will brake it for you! At your cost
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Their fair, friendly, and on time and get the job done
Their fair, friendly, and on time and get the job done correctly the first time.
Their fair, friendly, and on time and get the job done
Their fair, friendly, and on time and get the job done correctly the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephanie Good was very professional and helpful.
Stephanie Good was very professional and helpful. Service Dept. was good but I was annoyed that they charged me additional for the supplies they used, , cloths,gloves, etc. That cost should have been included in the oil change and tire rotation fee.
Stephanie Good was very professional and helpful.
Stephanie Good was very professional and helpful. Service Dept. was good but I was annoyed that they charged me additional for the supplies they used, , cloths,gloves, etc. That cost should have been included in the oil change and tire rotation fee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Service advisors were very communicative and straight to
Service advisors were very communicative and straight to the point. Service was quick and painless.
Service advisors were very communicative and straight to
Service advisors were very communicative and straight to the point. Service was quick and painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad to hear our service advisors kept things clear and efficient for you. It's always our goal to make your visit as quick and painless as possible—we appreciate you choosing us!
Completed requested work accurately and when promised.
Completed requested work accurately and when promised. Unsure of misc fees charged though. Service personal friendly and patient.
Completed requested work accurately and when promised.
Completed requested work accurately and when promised. Unsure of misc fees charged though. Service personal friendly and patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear the work was completed accurately and on time, and that our team was friendly and patient. We appreciate your note about the miscellaneous fees—if you have any questions or would like clarification, please feel free to reach out. We're here to help!
Car had a sensor issue and they got me right in, had the
Car had a sensor issue and they got me right in, had the parts on hand and fixed right away
Car had a sensor issue and they got me right in, had the
Car had a sensor issue and they got me right in, had the parts on hand and fixed right away
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review, Karen! We're glad we could get you in quickly and resolve the sensor issue without delay. It's always our goal to provide fast, reliable service—and we’re happy to hear everything went smoothly. Safe driving, and we’re here if you ever need anything else!
Stephanie is the best!
Stephanie is the best!.Great to work with Always Pleasant and easy to talk to !
Stephanie is the best!
Stephanie is the best!.Great to work with Always Pleasant and easy to talk to !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We couldn’t agree more — Stephanie truly is the best! We're glad to hear she made your experience pleasant and easy. We'll be sure to pass along your compliments to her. Thanks again for taking the time to share your feedback!
Chris Batori and the staff at Ciocca Ford of Quakertown
Chris Batori and the staff at Ciocca Ford of Quakertown put me into the new truck I wanted within days of my inquiry. It was not in current inventorry and by the end of the week the deal was completed and the truck was being prepaired with add on options. Thank you
Chris Batori and the staff at Ciocca Ford of Quakertown
Chris Batori and the staff at Ciocca Ford of Quakertown put me into the new truck I wanted within days of my inquiry. It was not in current inventorry and by the end of the week the deal was completed and the truck was being prepaired with add on options. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Arnie, Thank you for the great review! We're thrilled to hear that Chris and our team at Ciocca Ford of Quakertown were able to get you into the exact truck you wanted so quickly. It’s always our goal to make the process smooth and efficient, and we’re glad we could deliver for you. Enjoy your new truck, and thank you again for choosing us!
It was a great experience, Cory quickly found several
It was a great experience, Cory quickly found several vehicles that were in line with what we were looking for and helped us select the best for us.
It was a great experience, Cory quickly found several
It was a great experience, Cory quickly found several vehicles that were in line with what we were looking for and helped us select the best for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We're glad to hear Cory was able to quickly find the right options and help you select the perfect vehicle. It’s always our goal to make the car-buying experience smooth and enjoyable. We appreciate your business and hope you love your new ride!
Spent $951 to fix a problem.
Spent $951 to fix a problem. Wasn’t convinced I needed the fix they suggested. Still have the problem. They said it was resolved.
Spent $951 to fix a problem.
Spent $951 to fix a problem. Wasn’t convinced I needed the fix they suggested. Still have the problem. They said it was resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry to hear that your issue wasn’t fully resolved and that you’re still experiencing problems. We understand how frustrating that can be, especially after investing in repairs. Please contact us at (215) 536-8600 at your earliest convenience—we’re committed to making this right. Thanks again for bringing this to our attention.