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O'Neil Nissan

(1,714 reviews)
Visit O'Neil Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (215) 693-7185 (215) 693-7185
Used (215) 267-8255 (215) 267-8255
Service (215) 267-8518 (215) 267-8518

Reviews

(1,714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Neil Nissan from DealerRater.

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Awesome buying experience

Everyone that we dealt with was wonderful. Joe, the Internet manager...Thom, our salesman...and Tom, the finance guy. All were great. Excellent buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andrea! Thank you so much for sharing such kind words about our sales staff. It's great to hear that Joe, Thom, and Tom all made a difference in the car buying experience for you. We hope to see you again in the future!

Nissan Leaf

Great experience. Knowledgeable, friendly salesperson (Thom Leibowitz) made this the best car-buying experience of my life. My wife didn't have time to come with me to dealership to test drive car, so Thom let me drive the Leaf 7 miles to my house so she could test drive it around our neighborhood. (By the way, Thom came in on his day off at my request). Tom in the finance department got me great terms on a loan and gave me useful information about the Leaf since his son has had one for 3 years. Thom has followed up with me by phone and even stopped into my work to make sure all was going well. Three days after I bought the car I got an automated message from the owner Mr. O'Neil thanking me and telling me to call him if I had any questions or concerns. A few days later I had a question about the inspection sticker on my car, so I called the dealership and asked to be transferred to Mr. O'Neil's voicemail. To my surprise he picked up the phone and had someone call me back with an answer to my question within half of an hour. They are the only Nissan dealership in the area with a fast-charge station and they don't charge customers for the electricity. I highly recommend this dealership and the Nissan Leaf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there! Wow, thank you so much for sharing such a wonderful review about our dealership! We are thrilled that you are loving your new Nissan Leaf! If there is ever anything we can do for you in the future, please give us a call anytime! Thank you so much for your business!

No pressure sale

I recently bought a 2014 Nissan Altima from Thom at O'Neil. The service he provided was excellent. I am not a fan of hard sells, but he was not pushy at all. He told us the good points of his product and let us go look around at other dealers without trying to lock us into a sale before hand. We came late at night to finish the sale and mistakenly had chosen a 2015 to purchase. Thom went back to the lot, found us a comparable vehicle and had everything ready for us just before closing. I was very pleased with the process, and so far I am pleased with the car (it's only been a day).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amy! Thank you so much for choosing O'Neil Nissan for your vehicle needs. I am pleased to hear that the service provided by Thom was excellent. We strive for superb customer service and satisfaction for all of our customers. Thank you for your business! We hope to work with you again in the future!

Great Service

I was really pleased with how willing everyone was to help me get the car I wanted and how quickly everything went down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Emily, thank you for leaving us a review. We are happy to hear you were really pleased with the customer service at O'Neil Nissan. If there is anything else that we can do please come back and see us again. Thank you for your business Emily!

Service was exceptional; Salesman was excellent

I returned my car and got the new one same day with no hassle and it was extremely quick. This was my second vehicle from this dealership and would not hesitate to use again. Sergey is an extremely excellent sales person and has worked on two deals with me now and offered great deals with excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Felix! Thank you for your loyalty with O'Neil! We are very happy to hear that Sergey was able to make the vehicle buying experience even better for you. We look forward to seeing you again soon!

great service inviting facility.

The sales representative ,Italo Serpa was very knowledgable about the car we bought .He was very patient and very polite with was while we were asking so many questions.Also, after we bought the car, he took time teaching to us some of the new functions of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there! Thank you so much for your business with O'Neil! It's great to hear Italo was so helpful in assisting your with your vehicle needs. We are always here for you if you need anything at all! Thank you again and happy holidays!

A great buying experience

The people I dealt with were outstanding in making the experience as painless as possible. This was the first truck I brought over the internet plus I was in Beijing which added a very long time delay to the process. I never had a doubted that this would work. I would and will recommend: Joe Grossman, Italo Serba and Connor Stokes to anyone thinking of getting a Nissan. Jerry Heulitt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gerald, thank you so much for your business with O'Neil. We are very pleased we were able to make the process as painless as possible, despite the time difference in Bejiing! Thank you for recommending us, and if there is ever anything we can do for you in the future we will be happy to assist you! Thanks again!

Friendly and Helpful as Always

I have been a loyal O'Neil Nissan customer since I bought my first 2010 Sentra in 2009. With every car I get the lifetime oil change package and so I am at the building often. Last week when I totaled my 2013 leased Sentra I immediately called O'Neil. Jerry answered my call and walked me thru the 'total' and gap insurance process. He was reassuring and promised to take care of me when I came in to buy or lease a new car. He offered to stay late or come in on his day off so that he could meet with me. When I came to the shop he crunched the numbers and talked me through the various features of each car. He had a great sense of humor and made the experience rather enjoyable. Connor assisted with the financing piece of the lease and he was also knowledgeable and thorough. Both men worked together with their manager, Donna, to find the right car within my budget. When I made my decision the manager shook my hand and thanked me for my loyalty. I have a Nissan dealership right up the street from my house in Montgomeryville but I drive to Warrington just because I enjoy the clean facility and staff so much at O'Neil.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ashley! Thank you for making our day with this wonderful review! We truly value your business and it's so nice to hear that Jerry and the rest of the staff have been able to take good care of you! Thank you for your business and happy holidays to you and your family! We look forward to seeing you in 2015.

EXCELLENT EXPERIENCE ALL THE PERSONNEL WAS GREAT

THIS WAS OUR FIRST EXPERIENCE WITH A NISSON DEALERSHIP.EVERYTHING WAS AT A HIGH QUALITY INCLUDING THE SALESMAN AND OF COURSE THE VEHICLE WE LEASED A MURANO AND ARE VERY VERY HAPPY. HAVE A GREAT HOLIDAY BILL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bill! Thank you for taking the time to review our dealership! We are really pleased that your first experience with O'Neil Nissan was fantastic! Enjoy the Murano and if there is ever anything we can do please contact us! Happy holidays to you and your family Bill!

Best Buying Experience Ever: Ask for Rob Giamo

The salesperson, Rob Giamo, made my car-buying experience simple and easy. I contacted him and told him about the Nissan vehicle that I was looking to purchase. He had the inventory manager at the dealership locate the vehicle and transport it from another dealership. On my day off from work, I went to the dealership and Rob had the vehicle detailed and ready to go. I just had to sign some paperwork and I was out the door with a smile on my face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paul! Thank you so much for your business and for taking the time to write about your car buying experience with Rob! Please feel free to call us anytime if there is anything we can do for you! Happy holidays to you and your family!