Reviews
Fantastic trade in experience!
Julie Thompson, Joe Seeker and Andre Woods were great. They put together a great deal and the whole process was smooth and easy. I wish I could give more than 5 stars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jzerbe, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Helpful in making a decision on the model
Nico got the ball rolling with his passion for Honda and knowledge of the cars. He spent a lot of time with us. Nico also listened to our needs and how the role the car was going to have in our family, which helped us reach a decision on which model to buy. Joe Seeker's energy, sense of humor and willingness to deal with some flexibility was important in the final close. Mitch Lasman could not be nicer, helpful and more sincere. He really understood the customer, made me relaxed during the final paperwork and made sure all of my final requests were made. My one complaint in the experience is the post sale pressure to fill out these surveys and buy extra insurance. I am fine with the extra insurance being offered, but I don't need to be made to feel guilty for declining or thinking on it a bit. I could not get out of David's office quickly enough. Overall, I would recommend Main Line Honda. It was a great experiences overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello RCOSMOBILE and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Special thanks to Julie Thompson
My experience in buying a 2016 Honda Civic at Main Line Honda on 10/9 was excellent. the sales agent, Julie Thompson, was helpful, friendly, and efficient. She did a fine job of showing me cars that fit my interests and then helping take me through the rest of the process. Her explanations were clear and informative. Overall, my experience with this dealership indicates to me that it's a good place to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jeff and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Julie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
In and Out
Ease of working with Mitch Lasman. I outlined what I needed before I arrived so that it was easy. Sale completed and I was driving away in new car in about 90 minutes. Perfect for me and my available time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great used car buying experience!
Mitch Lasman answered the phone when we initially called to buy a used Acura. He double checked in the parking lot to make sure the vehicle was available and even got it ready for us. We test drove the car and had a great experience with Mitch. He didn’t pressure us at all and took his time to provide explanation of the dealer fees and such. Overall this was a great experience for myself and my wife. Definitely will refer family and friends to Mitch and Martin Main Line HONDA. Keep up the good work guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Thank you
I’d like to thank Julie Thompson for her awesome customer service and making the purchase of a used car so painless. Much appreciated! Sue
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600)
Two for two
John Merringer was a great sales person. I ended up with a car that I am very happy with. This is the second car that I have purchased at Main Line Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory, thank you for your loyalty to our dealership and for taking the time to write this review. John's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great facility
Easy going experience. Everyone was very knowledgeable ,, wonderful people to deal with. Always feel welcomed here. And their service sept is great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Steve Bloomer Service Manager (610) 649-5600 EXT 101
My first Honda
Patrick my salesman was knowledgeable about the vehicle features and made sure I was comfortable in the vehicle I chose
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Outstanding Service!
Martin Main Line Honda’s Service Department is the principal reason I keep coming to buy and service my Hondas. I always get superior service, beginning from the time I drive into the Service Department bay - I find everyone working there to be efficient, helpful and courteous. Service Manager Shelton is pleasant and helpful; he takes the time to explain whatever my CRV needs to keep running smoothly. Yesterday, I purchased a 2019 CRV at MMLH and intend to use only the Service Department there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Elizabeth and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Steve Bloomer Service Manager (610) 649-5600 EXT 101
