Reviews
They have no respect for you or your time
I called ahead of time to make sure that they had the car that was listed on their website and since it was electric that it was fully charged for a test drive. Then I realized while on the phone that they were farther away than I had originally thought and told them never mind but the person on the phone pushed me really hard to make the 1 Hour drive out to see their car. “We will make you the best deal! You’ll have a great experience!” So I drive over there and the person I spoke to on the phone is not a sales person. It takes them five minutes to find me a sales person who then takes another 15 minutes to figure out that the cars are not even on this dealership’s lot. So I wasted 2.5 hrs round-trip for absolutely nothing. For what it’s worth the building itself is ugly outdated and it has a peculiar odor. Let’s just say the quality of their service matches the quality of their real estate.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sam, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great deal to finance a car with great details
Great people and very nice behavior of employee and great deal for me. Very easy and great process to optimize my time to get a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Martin Main Line Honda Review
Process was made easy and courteous. The car is great and teh explanation of teh features was beneficial. I got a good deal without the hastle and sales pitch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy, informative, and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great Experience
The friendly staff took care great care of me during the buying process. This was the 3rd car I have bought from this dealer. I wouldn't go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
John Milius purchase of Pilot @ MainLine Honda
The buying process was easy. Friendly customer service. All staff involved were willing to work with me. The process didn't feel like a slimy deal. When we received our new car, we were kindly explained about all of teh car's features and how to use them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Handsome Irish guys of Mainline Honda
Very considerate and courteous staff. No pressure and lots of support thinkingbthrough the process. Open to weighing pros and cons of new vs used vehicle purchase. No feeling of judgement.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Friendly staff
Kind staff who are willing to work with you to help you buy a car. No games just good service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this awesome review, Carley! We work hard to meet expectations like yours, and we're happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Transparent and honest, friendly service
Very transparent and honest in terms of pricing, unlike other dealerships I've been to. Also friendly customer service, they made sure I was purchasing the vehicle that worked best for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Survey
My sales person Bill, was nice, courteous, funny and made the experience a great one. He ans9 all my questions and made me feel good about the sale. Everyone there was nice to me and made me feel comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great service
Super easy and fair. We did our research prior to coming in and after meeting with Steve and test driving the car, we felt that we got a very fair deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600