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Great service got in and out quickly. Very good at getting you out as quick as possible, and very accommodating if you need a ride or anything else for... that matter.
Every used car salesman stereotype was on display! From, " The manager is not here, so I'm gonna be honest with you..." to " I don't have that information."... to "I'm not really a used car salesman,..." to finally, "Ooh, I don't know if I can do that, I'll have to ask my manager."!!! All of these tropes are SOOOOO hackneyed; portrayed so many times in so many sitcoms, I couldn't believe anybody would actually still be doing this in real life with a straight face!!!
Service was friendly, excellent and efficient. From the moment you step in the door, you feel welcomed and at ease. My 1st car buying experience was painless... and even enjoyable. I will be recommending this dealership to all friends and family!
Had my truck in for a transmission replacement. After that had a few issues. After taking it to them they found no issue. Then brought it to them on a... tow truck with issues from the transmission. Once again they somehow found no issue. The service advisors are professional and nice but I am all together disappointed with the work and with the willingness to admit mistakes. I will no longer drive a toyota due to the issues and service I received. I had to replace the truck before the warranty was up so that I wasnt stuck with a vehicle the toyota cant even diagnos when it is a toyota vehicle.
Paul has helped made an excellent choice of the vehicle of both outstanding brand and cost. He is also friendly, enjoyable, pleasant, and willing to assist.... I highly recommend him to anyone when finding a decent car of ones choice.
Great place. Paul was very professional, kind and not pushy at all. Test drove 4 cars before I chose the one I wanted and he was always there ready to... help.
The staff was very courteous and kind. My service coordinator was very kind. I went with my special needs child he made my visit easy. I appreciated very... much. Thank you.
Always feel like my vehicles are well taken care of...very satisfied with Faulkner service technicians...comfortable waiting area ....and since I wait... they seem to get my vehicles done in a reasonable amount of time
My car looks brand new like it was never hit. I don't remember the names of the people who helped me. I remember it was a female.
Our salesperson, Tim Pinkerton, was solid in agreement and very helpful during the acquisition process. We purchased the 2019 RAV4 Hybrid and we are not... going back to regular combustible-engine vehicles. Next up is an all-electric Toyota!