Reviews
Good services
Daniel Webb was great!! Shuttle service Enys was cordial.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Tina! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
Perfect service fast and reliable out in less than an hour
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alejandro, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Maintenance Visit
As usual, everyone helpful and pleasant. Wait time was minimual
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to leave us a response, Carole! Thank you so much for being one of our valued guests and we look forward to your next visit!
2017 corolla
Great service on my sixth corolla Always satisfied with servicr.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Weston. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
Services advisor
Excellent service. The personnel is respectful and professional . They listen to what you have to say and respond in a truly professional matter
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a response, Ramon! If you ever need more help, just give us a call. Happy motoring!
How many times can you say 'the payoff is $21,050'
I have purchased around 40 brand new vehicles in my life! Being a lifetime self-mechanic and having studied automotive design in my early engineering years, I understand the auto industry from how the things run to the financing end. I have now FINALLY encountered the #1 WORST DEALERSHIP OF ALL TIME! I've had good dealerships, like Honda in Newton NJ where I purchased 4 vehicles over a 7 yr period, and I've had others that merely did their job ... then I found the #1 WORST OF ALL TIME, a spot no one ever held on my dealer-list! Marco: do you know your payoff? Me: yes, $21,050 Marco: are you sure? Me: yes, I have it right here on a paper from GMAC Marco: but what about your remaining lease payments? Me: today's payoff is $21,050 ... now the above conversation occurred probably 4 or 5 times, although he wrote down the number, $21,050, he still needed to ask over and over and over and over. Marco: the 2019 will give you the best prices, I have a bunch, lets go walk and see them ... 20 minutes later ... Marco: well lets look in the computer, we had some 2019's, I don't know where they are, maybe we don't have any left As we're walking into the building I look at the Tacoma outside RIGHT AT THE FRONT DOOR, 2019. The one right in front of his eyes! Then I saw another in the parking lot on the other side ... 2019. Then I found 2 more Tacomas on the showroom floor, 2019. SO NOW 30 MINUTES TOTAL WASTED BECAUSE HE DID NOT KNOW HIS INVENTORY NOR WHERE TO FIND IT!! Oh, this is on top of the 45 minutes we ALREADY wasted listening to him blabber and not understand simple payoff numbers. Oh, and telling me how many repeat customers he's had like I really cared. Then came the finance guy, I should say, about 30 minutes later - YES, 30 MINUTES LATER, JUST WOW!!! Finance guy: you have 4 payments left of $293, so what's your payoff? Me: $21,050 good until 12/4. And GET ME A NUMBER ALREADY, I'VE BEEN HERE FOR 2 HOURS!! Finance guy: OMG, you've been here 2 hours with no numbers? (yes, the dumb salesman was beyond useless) but that can't be right, if you have 4 payments of $293, what's your payoff? Me: my payoff is 21 0 5 0 Finance guy: you're not right, if you have 4 payments of $293 left that can't be right Me: how many times can I tell this place ONE NUMBER, I OWE $21,050!!! At that point I took a piece of blank paper, I had to write in 3" tall #'s $ 2 1 , 0 5 0 and in such UTTER FRUSTRATION as this point, when I underlined the $21,050 (which I told them probable 10 times by now), my pen ripped through the paper. The finance guy went back in to the office throwing his arms up in the air and I could hear him telling his partners in crime how clueless I was. That's when I stormed into the finance office and YELLED - THE PAYOFF IS $21,050 - WHAT THE F*** IS WRONG WITH YOU PEOPLE?? Finance guy: sir, there's no reason to use a bad word Me: there's reason to use MANY MORE bad words than the ONE I just used, 2 HOURS I'VE BEEN WAITING AND NOW YOU ARE TELLING ME I DON'T KNOW MY PAYOFF!!! Oh, for the record, I'm a mathematician, I can do the math in my head they need a computer to calculate! Finance guy: Sir, you don't need to buy a car from us, please leave. THEN TO ADD INSULT TO INJURY - for 5 MORE MINUTES they INSISTED they gave me back my registration and car key which they FINALLY FOUND sitting on the desk right in front of them. 2 HOURS WASTED! A MORON OF A SALESPERSON WHO COULD NOT KEEP FOCUSED ON THE VEHICLES $21,050, that's my payoff ... I'm sure there isn't one person who read this who doesn't know that by now. BEYOND FRUSTRATION - and I'm sending them my bill for my 2 lost hours! I'll go back and visit the Toyota dealer again in Sunrise who was a normal car dealership, friendly, and they actually understood a 5 digit #, $21,050.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Revision
Bien servicio y la atencion es excelente . Yo actualmente quisiera seguir haciendo negocios con autonation . El servicio es excelente me resuelven todo como quiero
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Professional service
Service was professional and done in a reasonable time. Facility was clean and offered some entertainment and refreshments.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rachel, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!
Great Service
The only reason I take my two vehicles for service in AutoNation Toyota of Weston is because of Yudi. I am very fortunate to have Yudi Barzaga as my service representative in and can't speak highly enough of my experience with her. She is knowledgeable, professional, honest, and friendly. She will always return your phone calls. I would highly recommend anyone who needs to take their Toyota for service to her, you won?t be dissapointed. If it wasnt for her I would take my vehicles to any other toyota dealer closer to my home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gerardo, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service
Excellent service!!! I definitely will be back. Daniel was really helpful and kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Arianna, thank you for your positive review. We're happy to have been of service to you! Feel free to stop by if you ever need any more help. Take care!