AutoNation Toyota Weston

Excellent Service from Jamid Mendez at Weston Toyota

Friendly service, reasonably fast, clean facility. Would continue to have my car serviced here in the future. I bought my car here 3 years ago in 2016.

Our Sales Associate Rufus Thomas was outstanding. Very respectful, polite, patient, kind not pushy or demanding. His mannerism was unbelievable compared to other places we purchased vehicles from. Wonderful!

Daniel was extremely helpful. I would recommend this dealership to everyone

Jamid the service advisor did an excellent job. Explained the work involved and the time it would take.

Good service. Very friendly employees. Keep up the good work.

Beware of AutoNation (AN) Toyota Weston located in Davie, FL! Long story short; they sold away a car several days after I placed down a deposit for it. Now AN will not respond to my inquiries made via phone, text, email, and online chat about a refund. Below is the timeline. 8/24: I placed a $500 deposit on car. Was told by the AN salesperson that this was required to prevent car being sold elsewhere. 8/25: Because I live out of state, I paid $150 for a local licensed ASE mechanic to inspect the car on my behalf. Results of the inspection uncovered missing wheel lock key and worn tires. 8/26: AN sent me the terms of financing for 72 months. I then asked for quotes for 48 and 60-month terms. At that time, I also asked about AN how they would address the missing wheel lock key and worn tires. 8/27: No follow up from AN after numerous attempts to contact them. 8/28: After multiple attempts I received a text from the salesperson stating that “I was off yesterday and still busy” and “as soon as I’m done I will have them take a look at it”. 8/29: No follow up from AN about the financing, wheel lock key, or tires inquiries. 8/30: No follow up from AN after receiving a text that the salesperson would call me soon. 8/31: Received an automated email notification from CarGurus stating that the car I was interested in was no longer available. I then called the sales person and was told that the car was sold. Salesperson apologized and assured me that the store manager would contact me. She further assured me that I would receive my deposit back and compensation for the $150 mechanic cost. Later that evening, I put the refund and compensation request in writing. 9/1: Contacted AutoNation Corporate and was told someone from the customer relations team would be in touch with me in a timely manner. 9/2: Still waiting for that timely call… What bothers me the most is that the salesperson was unresponsive throughout the whole experience. If she would have addressed my concerns in a timely manner I’m sure I would have been able purchased the car. Why did it take 5 days for ME to finally get in contact with THEM after asking for clarification about the financing terms and legitimate concerns about the car? What is also troubling is that the salesperson didn’t have the decency to call me and let me know the situation. I had to find out from a 3rd party website! Furthermore, what surprised me next is that she didn’t have the manager contact me about the situation as is typical with any car purchase experience gone wrong. The situation was handled inadequately, I have not received my deposit back or compensation for the car inspection, and AN has yet to accept the responsibility of situation. Contrary to their website, AutoNation Toyota Weston located in Davie, FL lacks commitment and dedication to provide their customers with a purchase experience that meets the needs of the consumer. I plan on contacting the BBB, Florida Attorney General, small claims court, etc… You have been warned! Do business with AutoNation Toyota Weston located in Davie, FL at your own risk!

Beware of AutoNation (AN) Toyota Weston located in Davie, FL! Long story short; they sold away a car several days after I placed down a deposit for it. Now AN will not respond to my inquiries made via phone, text, email, and online chat about a refund. Below is the timeline. 8/24: I placed a $500 deposit on car. Was told by the AN salesperson that this was required to prevent car being sold elsewhere. 8/25: Because I live out of state, I paid $150 for a local licensed ASE mechanic to inspect the car on my behalf. Results of the inspection uncovered missing wheel lock key and worn tires. 8/26: AN sent me the terms of financing for 72 months. I then asked for quotes for 48 and 60-month terms. At that time, I also asked about AN how they would address the missing wheel lock key and worn tires. 8/27: No follow up from AN after numerous attempts to contact them. 8/28: After multiple attempts I received a text from the salesperson stating that “I was off yesterday and still busy” and “as soon as I’m done I will have them take a look at it”. 8/29: No follow up from AN about the financing, wheel lock key, or tires inquiries. 8/30: No follow up from AN after receiving a text that the salesperson would call me soon. 8/31: Received an automated email notification from CarGurus stating that the car I was interested in was no longer available. I then called the sales person and was told that the car was sold. Salesperson apologized and assured me that the store manager would contact me. She further assured me that I would receive my deposit back and compensation for the $150 mechanic cost. Later that evening, I put the refund and compensation request in writing. 9/1: Contacted AutoNation Corporate and was told someone from the customer relations team would be in touch with me in a timely manner. 9/2: Still waiting for that timely call… What bothers me the most is that the salesperson was unresponsive throughout the whole experience. If she would have addressed my concerns in a timely manner I’m sure I would have been able purchased the car. Why did it take 5 days for ME to finally get in contact with THEM after asking for clarification about the financing terms and legitimate concerns about the car? What is also troubling is that the salesperson didn’t have the decency to call me and let me know the situation. I had to find out from a 3rd party website! Furthermore, what surprised me next is that she didn’t have the manager contact me about the situation as is typical with any car purchase experience gone wrong. The situation was handled inadequately, I have not received my deposit back or compensation for the car inspection, and AN has yet to accept the responsibility of situation. Contrary to their website, AutoNation Toyota Weston located in Davie, FL lacks commitment and dedication to provide their customers with a purchase experience that meets the needs of the consumer. I plan on contacting the BBB, Florida Attorney General, small claims court, etc… You have been warned! Do business with AutoNation Toyota Weston located in Davie, FL at your own risk!

Went in for car servicing and from the start, agent Yudi Barzaga was very attentive and professional. Got my car in and out super quick and was detailed in explaining what they did and how in good shape my car was in. Always a great experience at Autonation Weston and with Yudi

I always look forward to getting my car serviced at AutoNation. It has the friendliest service personnel and the best facilities and my Toyota is always perfectly taken care of. There's a reason Toyota's last forever - I would never buy any other brand of car - they are the best.