Reviews
When I come to have my car this is the man I look forward
When I come to have my car this is the man I look forward to seeing. Don is pleasant and courteous and always acknowledges me by my name and that makes me feel so good. I love the service I receive knowing that Don is there to help me make decisions or to answer any questions or concerns I may have. He has excellent customer service skills and he is a great asset to this company. Keep up the good work Don. You are the best of the best. Thank you for your service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review, Bradley! We truly appreciate your kind words about Don and are thrilled to hear you have such a positive experience at Ardmore Toyota. We pride ourselves on providing exceptional service, and Don exemplifies that with his dedication and personal touch. We look forward to seeing you again soon! Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
Hello consumers, I would just like to share my experience
Hello consumers, I would just like to share my experience with Ardmore Toyota. I’ve had 3 Toyota sienna’s. I currently have a 2019. Whenever my van is due for service I always take it to Ardmore Toyota. For many years the service experience has always been great. I also have a 2021 Lexus LC500. It’s also a Toyota Product. I asked the service director Josh if they could service my Lexus, he said yes that they could provide all of my service needs. I’m very picky about my Lexus. (It cost over $100,000.00) I trust the service director and the technician that usually works on my van. So I decided to let them service my LC500. And again they provided excellent service. Going forward, I’ll let Ardmore Toyota service my Lexus. Keep up the good work Ardmore Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your fantastic experience with us, Rudy! We're thrilled to hear that you've consistently chosen Ardmore Toyota for your Toyota Sienna's service and that we were able to meet your expectations with your 2021 Lexus LC500 as well. We're honored that you trust our team, including Josh and our technicians, for all your service needs. We appreciate your kind words and look forward to continuing to serve you in the future! Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
Extremely efficient, professional, courteous service when
Extremely efficient, professional, courteous service when I took my car in for annual servicing and inspection. Overall a nice atmosphere for a senior woman like me. Facilities very clean, and the spacious waiting area has comfortable seating and good lighting for reading. Enjoyed the tasty coffee, too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Ardmore Toyota for your annual servicing and inspection. We are delighted to hear that you had an efficient, professional, and courteous experience with us. It's wonderful to know that you found our facilities clean and comfortable, especially the waiting area with good lighting and tasty coffee. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
The check in process was smooth and each employee I
The check in process was smooth and each employee I encountered was attentive and professional. My service writer (Don) was thorough and professional. He was very attentive and knowledgeable. His communication throughout the entire process was on point. I never felt a need to reach out to him while waiting because he kept me informed. Far better informed than any other dealer I've been to. The online checkout process was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to write such great feedback, James. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Don was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
I had an emergency appointment for battery issue, Ardmore
I had an emergency appointment for battery issue, Ardmore Toyota take care right away. Staff are friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
Competent tech's, cheerful, courteous and helpful "front
Competent tech's, cheerful, courteous and helpful "front of house". Highly recommended. Fixed what I thought was going to be a hugh bill for basic service call fee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
The people there.
The people there... from the moment we drove in, to our entire experience were exceptional. We felt like we were part of a very cordial "pit-stop" team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
From the first encounter as I pulled in , to waving
From the first encounter as I pulled in , to waving goodbye the service was friendly, professional and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
I'm treated so well at this agency and also at Paul
I'm treated so well at this agency and also at Paul Brothers Auto Body. It's wonderful to have a hometown agency I can walk to~! It must be a wonderful company to work for, as many of the service folks have worked there for years. I trust this Agency to take good care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, Nancy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
Excellent Service
I receive the "BEST" quality service every time I bring my car to get serviced. Josh Flecther is "Outstanding" he always makes sure that I am being well taken care of and he always follows up with me to ensure that my car is well serviced. I can go on and on about the service team... Ed is great! He always asks me "How I am doing" and he always makes sure that I am being serviced appropriately. Lastly, Don Cannon is wonderful he always answers my questions any time I am not certain about something pertaining to my car. Ardmore Toyota's service staff is one of kind and I feel like a valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing about your visit with us! I am happy to hear that Ed, Don, and the rest of our service team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Warm regards, Josh Fletcher - jfletcher@ardmoretoyota.com