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Barbera's Autoland

(202 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 8:30am–9:30pm 7:00am–7:00pm
Tuesday 8:30am–9:30pm 7:00am–7:00pm
Wednesday 8:30am–9:30pm 7:00am–7:00pm
Thursday 8:30am–9:30pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

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Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barbera's Autoland from DealerRater.

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one star because i cant give it a ZERO.

one star because i cant give it a ZERO. this place is beyond despicable. all they do is take your money along with a big F You.. they charged me $210.00 just to tell me what was wrong with my car when i ALREADY provided paperwork of what was wron because i took it elsewhere to get a FREE diagnostic reading. like i understand you need to put it up and run a diagnostic but xxxx for $210??? didnt include an oil change or anything. oh thats right HALF a bagel i was given when i walked in. by all means DO NOT BRING YOUR CAR HERE just keep driving. you are better off going to a neighborhood repair shop. i guarantee they will treat you wayy better and charge you A LOT LESS!

one star because i cant give it a ZERO.

one star because i cant give it a ZERO. this place is beyond despicable. all they do is take your money along with a big F You.. they charged me $210.00 just to tell me what was wrong with my car when i ALREADY provided paperwork of what was wron because i took it elsewhere to get a FREE diagnostic reading. like i understand you need to put it up and run a diagnostic but xxxx for $210??? didnt include an oil change or anything. oh thats right HALF a bagel i was given when i walked in. by all means DO NOT BRING YOUR CAR HERE just keep driving. you are better off going to a neighborhood repair shop. i guarantee they will treat you wayy better and charge you A LOT LESS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I'd first like to say, that the sales center is amazing.

I'd first like to say, that the sales center is amazing. My experience with the sales center was fantastic. On the other hand my experience with the service center of which I have been going to for 3 years. Was terrible today I was told one thing about a price when I went in for my car to be serviced. My service tech Abby then tells me something different once I got there. My car is under warranty so some of my concerns were covered under the warranty others were not so I did not get that work done. Why did I end up having to pay $200 is beyond me. I was absolutely unhappy with the service that I received at the service center. I will no longer come back there and I will definitely not refer anyone there. I hope the $200 that was spent there was worth losing a loyal customer and definitely other referrals that I have sent there.

I'd first like to say, that the sales center is amazing.

I'd first like to say, that the sales center is amazing. My experience with the sales center was fantastic. On the other hand my experience with the service center of which I have been going to for 3 years. Was terrible today I was told one thing about a price when I went in for my car to be serviced. My service tech Abby then tells me something different once I got there. My car is under warranty so some of my concerns were covered under the warranty others were not so I did not get that work done. Why did I end up having to pay $200 is beyond me. I was absolutely unhappy with the service that I received at the service center. I will no longer come back there and I will definitely not refer anyone there. I hope the $200 that was spent there was worth losing a loyal customer and definitely other referrals that I have sent there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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In and out

Another great experience at Barbera Autoland. Our Jeep needed a new radio. I had a 09:30 appointment and I was out the door at 10:05 Thanks again Ladies and Gentlemen for serving Ladies and Gentlemen in a professional and respectful manner

In and out

Another great experience at Barbera Autoland. Our Jeep needed a new radio. I had a 09:30 appointment and I was out the door at 10:05 Thanks again Ladies and Gentlemen for serving Ladies and Gentlemen in a professional and respectful manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience at Barbera's Autoland was very good.

I just purchased a 2018 Gran Cherokee Limited. I am very pleased with my purchase. The salesman Greg Fischer was very courteous and helpful to me. Barbera's Autoland is the place to go. the atmosphere is very pleasant, all of the staff were very pleasant. Is Barbera the best, boy I guess.

My experience at Barbera's Autoland was very good.

I just purchased a 2018 Gran Cherokee Limited. I am very pleased with my purchase. The salesman Greg Fischer was very courteous and helpful to me. Barbera's Autoland is the place to go. the atmosphere is very pleasant, all of the staff were very pleasant. Is Barbera the best, boy I guess.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WHAT A GREAT GROUP OF GUYS AND GALS

I am loving my 2021 Nissan Rogue sport my salesman was Otis I made plenty of other friends like Leroy some of that Financial staff came out and laughed and joke with us while we were being processed although I was in very serious pain with the leg injury these guys took care of me very well and gave me a shirt to boot and a picture had a blast thanks for your time professionalism hospitality and humor and for getting me back on the road

WHAT A GREAT GROUP OF GUYS AND GALS

I am loving my 2021 Nissan Rogue sport my salesman was Otis I made plenty of other friends like Leroy some of that Financial staff came out and laughed and joke with us while we were being processed although I was in very serious pain with the leg injury these guys took care of me very well and gave me a shirt to boot and a picture had a blast thanks for your time professionalism hospitality and humor and for getting me back on the road

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible Experience

Bought a car with a co-signer with perfect credit. Took home the car then the dealership demanded the car back within a week. Told loan was no longer approved.

Horrible Experience

Bought a car with a co-signer with perfect credit. Took home the car then the dealership demanded the car back within a week. Told loan was no longer approved.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Jeep

Barbera is such a great place to go. They are all so nice and accommodating. I am so glad I came here. Thank you guys.

Jeep

Barbera is such a great place to go. They are all so nice and accommodating. I am so glad I came here. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very happy with my new car. The people are awesome

Joe you are the best im going to send people to this location because my interest i had as a customers. Joe you and Kenny was good he sold me my first car from this location.

Very happy with my new car. The people are awesome

Joe you are the best im going to send people to this location because my interest i had as a customers. Joe you and Kenny was good he sold me my first car from this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Kenny Nix was so wonderful. He is one of the dealers at Barbera. He made our experience easy and effortless and professional. Everyone ther was pleasant , friendly and accommodating . I would and am recommending other to go there for the ease of car buying. Thank you Mr. Nix

Buyer

Kenny Nix was so wonderful. He is one of the dealers at Barbera. He made our experience easy and effortless and professional. Everyone ther was pleasant , friendly and accommodating . I would and am recommending other to go there for the ease of car buying. Thank you Mr. Nix

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dodge caravan OK

Very pleasant I would recommend a friend to come here very courteous Very polite to my family and I appreciate his helpI will come back again

Dodge caravan OK

Very pleasant I would recommend a friend to come here very courteous Very polite to my family and I appreciate his helpI will come back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 202 reviews