Skip to main content

Pacifico Ford

(4,902 reviews)
Visit Pacifico Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 18 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 641-7946 (888) 641-7946
Used (888) 641-7953 (888) 641-7953
Service (866) 376-0708 (866) 376-0708

Inventory

See all 155 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since May 1999.
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
"All roads lead to Pacifico"

Service center

Phone number (866) 376-0708

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Stephen D'Alessandro headshot
Stephen D'Alessandro
Assistant Finance Manager
(24 reviews)
Zachary Randt headshot
Zachary Randt
Sales Consultant
(8 reviews)
Neal Bauer headshot
Neal Bauer
Sales Manager
(463 reviews)
Christopher Watson headshot
Christopher Watson
Sales Consultant
(328 reviews)
Bernard Jones headshot
Bernard Jones
Finance Manager
(469 reviews)
Sean Mellon headshot
Sean Mellon
Internet Sales Consultant
(274 reviews)
Tom Flynn headshot
Tom Flynn
General Manager Pacifico Auto Group
(159 reviews)
Steven D'Alterio headshot
Steven D'Alterio
Service Advisor
(102 reviews)
Maria Pacifico headshot
Maria Pacifico
Dealer Principal
(26 reviews)
Richard Bortner headshot
Richard Bortner
Sales Consultant
(6 reviews)
Georgina Wigand headshot
Georgina Wigand
Sales Administrator
(24 reviews)
Steve Cannon headshot
Steve Cannon
Parts Specialist
(16 reviews)
Fran Cartafalsa headshot
Fran Cartafalsa
Fleet Manager
(7 reviews)
Patrick Byrne headshot
Patrick Byrne
Fleet Consultant
(6 reviews)
Jim Solomon headshot
Jim Solomon
Used Car Manager
(5 reviews)
Layla Rodriguez headshot
Layla Rodriguez
Cashier
(4 reviews)
Dari Shore headshot
Dari Shore
Marketing Director
(4 reviews)
Jamie Shore headshot
Jamie Shore
Business Development Manager
(4 reviews)
Rita Carrizo headshot
Rita Carrizo
Customer Service Supervisor
(3 reviews)
Robert Lee headshot
Robert Lee
Detail Manager
(3 reviews)
Vaughn McDougal headshot
Vaughn McDougal
Sales Consultant
(3 reviews)
Daniel Mucci headshot
Daniel Mucci
Maintenance
(3 reviews)
Michael Squittieri headshot
Michael Squittieri
Assistant Detail Manager
(3 reviews)
Tara Washington headshot
Tara Washington
Assistant Service Advisor
(3 reviews)
Kyle Purvis headshot
Kyle Purvis
Internet Sales Consultant
(2 reviews)
Jim Kanz headshot
Jim Kanz
General Sales Manager
(1 review)
Amber Patterson headshot
Amber Patterson
Title Clerk
(1 review)
Bill Thiel headshot
Bill Thiel
Warranty Administrator
(1 review)
Kristin Fullerton headshot
Kristin Fullerton
Controller
Peter Kerin headshot
Peter Kerin
Sales Consultant
John Krescanko headshot
John Krescanko
Parts Advisor
Rathana Ngem headshot
Rathana Ngem
Sales Consultant
Edwin Pagan headshot
Edwin Pagan
Sales Consultant
Bryan Pullin headshot
Bryan Pullin
Body Shop Manager
Connie Roletter headshot
Connie Roletter
Human Resources Manager
Becki Unruh headshot
Becki Unruh
Accounting

Reviews

(4,902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacifico Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

This is a wonderful dealership.

This is a wonderful dealership. I feel secure and safe when I get my service done with Ford mechanics. I am satisfied with those that work in the services offered. Kudos to all of you.

This is a wonderful dealership.

This is a wonderful dealership. I feel secure and safe when I get my service done with Ford mechanics. I am satisfied with those that work in the services offered. Kudos to all of you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Show full review

Pacifico Ford service is amazing under the new management

Pacifico Ford service is amazing under the new management of Tom Suydam, we will take all our government vehicles to ford for service.

Pacifico Ford service is amazing under the new management

Pacifico Ford service is amazing under the new management of Tom Suydam, we will take all our government vehicles to ford for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Megan, Neal, Steve, and Zach went above and beyond for

Megan, Neal, Steve, and Zach went above and beyond for me! They made sure the process was as easy as possible for me!! Definitely recommend coming to Pacifico and seeing them!

Megan, Neal, Steve, and Zach went above and beyond for

Megan, Neal, Steve, and Zach went above and beyond for me! They made sure the process was as easy as possible for me!! Definitely recommend coming to Pacifico and seeing them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Megan at Pacifico Ford is the best!

Megan at Pacifico Ford is the best! Super knowledgeable and really takes the time to listen to your needs. I love my new car and will buy at Pacifico ford from now on!

Megan at Pacifico Ford is the best!

Megan at Pacifico Ford is the best! Super knowledgeable and really takes the time to listen to your needs. I love my new car and will buy at Pacifico ford from now on!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Show full review

Absolutely a pleasure working with Megan.

Absolutely a pleasure working with Megan. Great service from start to finish. Would recommend to anyone wanting to make sure they get a great on a great vehicle. I am in the market for something very particular and Megan walked me through a bunch of options. I have decisions to make but know this process will be handled amazingly. Go bords.

Absolutely a pleasure working with Megan.

Absolutely a pleasure working with Megan. Great service from start to finish. Would recommend to anyone wanting to make sure they get a great on a great vehicle. I am in the market for something very particular and Megan walked me through a bunch of options. I have decisions to make but know this process will be handled amazingly. Go bords.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Show full review

Same old bait and switch.

Same old bait and switch. Wanted to buy car advertised online checked on availability and of course yes. Set an appointment for 11 Am. Got a email the same morning all set. Drive an hour for appointment miracle sold just last night can we interest you in new car.

Same old bait and switch.

Same old bait and switch. Wanted to buy car advertised online checked on availability and of course yes. Set an appointment for 11 Am. Got a email the same morning all set. Drive an hour for appointment miracle sold just last night can we interest you in new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Vehicle availability can change quickly, and once our team realized this vehicle was no longer available, we reached out that morning and left a voicemail to notify you prior to your arrival. We make every effort to keep our inventory accurate and to communicate changes as quickly as possible, and we appreciate you sharing your feedback.

Show full review

Mike listened to what I wanted and needed in a car, and

Mike listened to what I wanted and needed in a car, and he ended up finding the perfect car for me. And I felt like the process was fast and easy.

Mike listened to what I wanted and needed in a car, and

Mike listened to what I wanted and needed in a car, and he ended up finding the perfect car for me. And I felt like the process was fast and easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Show full review

Went in for an oil change but I also needed an alignment

Went in for an oil change but I also needed an alignment they keep in touch with me along the way . I was in and out in no time

Went in for an oil change but I also needed an alignment

Went in for an oil change but I also needed an alignment they keep in touch with me along the way . I was in and out in no time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Show full review

Great Service and the understanding with coustomer I

Great Service and the understanding with coustomer I suggest for used cars it is excellent

Great Service and the understanding with coustomer I

Great Service and the understanding with coustomer I suggest for used cars it is excellent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Show full review

Great car buying experience all around!

Great car buying experience all around! Highly recommend Mike Delia and whole team! Will refer anyone in the market to Pacifico Ford!

Great car buying experience all around!

Great car buying experience all around! Highly recommend Mike Delia and whole team! Will refer anyone in the market to Pacifico Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Show full review
See all 4902 reviews