Reviews
AutoNation and Jen, the service adviser, are the best.
AutoNation and Jen, the service adviser, are the best. They are honest, efficient and caring and I wouldn't trust the servicing of my vehicles with any one else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Mi experiencia ha sido excelente , muy profesionales en
Mi experiencia ha sido excelente , muy profesionales en sus servicios , muy amables , muy satisfecha por su atención .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
¡Nos complace saber que tuviste una experiencia tan positiva con nosotros, Anastacia! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!
Kiara is an outstanding service rep.
Kiara is an outstanding service rep. She provided us updates and gave us prompt feedback. We did not wait when we got our car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Beersok, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
My service provider was Kiara and she works really hard
My service provider was Kiara and she works really hard to get things done. She's very nice, helpful and communicates on what matters. I only want to work with her when I need to get my vehicle serviced. Thank you Kiara!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. Don't hesitate to call us if you ever need anything. Be safe on the road!
Poor follow up after vehicle purchase on “I owe you” that
Poor follow up after vehicle purchase on “I owe you” that was insisted by dealer to pay for (window tint). Ended up asking for a refund on windows tint.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.
Kiara did a great job of keeping me informed and
Kiara did a great job of keeping me informed and arranging for the rental while they diagnosed and fixed by truck. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. Don't hesitate to call us if you ever need anything. Be safe on the road!
Disappointed
Made an appointment for my vehicle, then engine light came on. Now told it will take 2 to 3 weeks before it can even be looked at. I have a full time job. Insurance won't give rental until diagnose is complete. Neither will the dealership give a loaner until diagnosis is done. Augh!!! Extremely upset, called GM and DM no return call AT ALL!!!
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lori, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Very Good.
Very Good. Bought a Ford C-Max, very nice car, everything was prepared very good. They were very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Dirkow, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Ordered a new truck which required $1000 deposit.
Ordered a new truck which required $1000 deposit. Truck came in 8 months later. Traded in a Traverse when we picked up the truck. Payoff for the Traverse was delayed because they lost the $1000 deposit. Traverse payoff is approaching 30 days late. Too much to write, but a horrible experience and it’s still not resolved!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gilbert. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2821 -- we hope to hear from you soon.
Excellent service.
Excellent service. Advisor Kiara contacted me to inform the status of repairs and advised me of other maintenance needed in my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mariel, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.