Reviews
The best part about the Tempe Nissan dealership for me
The best part about the Tempe Nissan dealership for me was working with my Service Advisor, Boyd. He kept me up-to-date on the status of my repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Laurie! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service advisors Boyd and Jordan are both excellent at
Service advisors Boyd and Jordan are both excellent at customer service. I recommend this service department with 5 stars.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great wonderful experience.
Great wonderful experience. All were so nice and took care of me and still check in after buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kristi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Satisfied buyer
Everyone was so polite, which made buying a car that much easier. Jalil (salesman) was also very patient and polite. He went over the many features in the vehicle with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacqueline, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
They were very friendly and easy to work with.
They were very friendly and easy to work with. I was pleasantly surprised at how fast I was able to get the vehicle and they were very understanding that I had my kids there with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
This was my second purchase of a Nissan at this
This was my second purchase of a Nissan at this dealership I was pleased at the salesmanship.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Not Auto Nation Nissan
5 hour wait I came in for an oil change. My advisor recommended getting my coolant change and I agreed. I didn't know it would take 5 hours- so ridiculous. I had also been waiting for 1.5 years sor a replacement part. I need a rental, covered on my extended warranty. So many unanswered calls and texts. Reached out to East Valley Nissan, theu had my problem taken care of within the week. Save yourself time and look else where- so disappointed. I'll be making the extra drive to East Valley Nissan now. Derrick, Sara, and Amanda were no help!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joanna, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.
I continue taking my vehicle to this dealership due to
I continue taking my vehicle to this dealership due to great customer service and their honesty.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Service
My advisor, Carlos Terrazas, was so nice, that the next time I need to visit, I will ask for him personally.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tami, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jake is very knowledgeable and helpful .
Jake is very knowledgeable and helpful . Explain all the features on the car . Thank you so much . Go see Jake if you want to buy a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!