Reviews
Customer services is outstanding
Very enjoyable experience and friendly environment. They do not pressure you and allow you to take your time.i would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Chris, for taking the time to leave us feedback about your experience with Rodrigo! We appreciate your time, and the opportunity to do business with you. Don't hesitate to let us know if you need anything at all. Welcome to the Camelback Family!
Unauthorized Charge and no response
I authorized a $1000 refundable deposit to hold a price. Dan McCoy decided, unbeknownst to me, to charge me $3000. I sent several emails, even left a voice mail to get my deposit back with no response. Huge waste of my time, 3 weeks, to get the refund back through a dispute case with VISA. Glad I purchased from another VW dealer. Suggest you do the same. Garbage customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Used Purchase with Luigi
I worked with Luigi on the purchase of a used vehicle. He and the manager worked with our concerns and were able to get us the deal we wanted. Luigi has worked in several areas of the dealership and I think he is able to provide exceptional customer service because of it. Ask for Luigi!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to tell us about your great experience with Luigi! We agree that he is a wonderful asset to our team. Congratulations on your purchase, and we look forward to working with you again in the future.
Outstanding Customer Service by the sales staff
Josh Latham goes the extra mile to assist you with every aspect of the deal . He shows extraordinary patience explaining the features of the car. I could not have been more pleased with his performance. I would recommend him to anyone interested in the purchase of a new car. He's a real asset to the dealership. The best I've worked with in purchasing a car over many years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great feedback! Josh is definitely a great employee and asset to our team. We are happy to hear you had such a fantastic experience with him and our dealership. We look forward to working with you again in the future!
Amazing service!
Everyone at this dealership is so friendly and professional. Josh was amazing and he helped me get the car of my dreams!! I’m so glad I stopped by camelback Volkswagen!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad you stopped by too! Thank you for taking the time to leave such a nice review. We are happy to hear you left with the car of your dreams, and we look forward to working with you again!
Wonderful salesman
I was really excited about my new Suburu Crosstrek and Tully did a phenomenal job selling this vehicle. The price was great and all of my wishes were met.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this great review of Tully! We are happy to hear you had a great experience. We look forward to working with you again in the future. Enjoy your new Crosstrek!
Great overall experience!
What a get experience I had yesterday while leasing a vehicle Todd Mitteness, my sales associate at Camelback Subaru , was amazing No pressure at all just provided the facts and let me make my own decision. Never said “ what can I do to earn your business today” (which personally I hate when sales people say that) overall our experience was five star. I’m actually thinking about getting another car there in the near future Thanks Todd Mitteness!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us this great feedback! We are not surprised to hear about your experience with Todd, as he is a true asset to our team. We hope to see you again soon!
Luigi did an excellent job I'm very happy with the way he ha
Excellent service Luigi did an excellent job I would highly recommend him he is very very wonderful person it was a pleasure to do business with him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback, and are happy to hear Luigi was able to provide you with a great experience! We look forward to working with you again in the future. Welcome to the Camelback Family!
Excellent
Elias was a big help. He made the car buying process simple, unlike my experience at other dealerships. He was calm, patient, and very understanding. He fought for us every step of the way! If you haven’t considered this dealership before, I suggest giving Elias a chance to work for you just as he did for me. Highly recommended Camelback VW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf us all of us at Camelback Volkswagen, I would like to thank you for sharing this great review about our Elias and our dealership! We are thrilled that you enjoyed your experience with Elias. We will be sharing your feedback with him. Enjoy your new VW and please come visit us again soon!
Finally a great car buying experience
Salesman, Kellen Blalock, was a pleasure to work with. The finance manager, Tu, was very thorough and made sure everything was done correctly. Overall, it was a good experience and I would not hesitate to send family and friends to Camelback VW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We couldn’t be happier that Kellen and Tu provided you with a great car buying experience. We hope you are enjoying your new Volkswagen, please come back to visit anytime! Welcome to the Camelback Family!

 
         
       
          