Reviews
Jimmy Doan is one of the best service reps I’ve worked
Jimmy Doan is one of the best service reps I’ve worked with at any dealership. He is honest, knowledgeable and professional. Definitely recommend him and Auto Nation Honda Chandler.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. Thanks for the recommendation, and have an amazing day!
Greetings all - 5 Star addendum!
Greetings all - 5 Star addendum! Dealership’s are only as efficient as the people providing the services. If the advisor has integrity it’s likely good service follows. My repair experience hit a snag in the practice of service integrity. I wasn’t impressed with the mechanics I depended on, so I brought my concerns to the express service manager who took over my account. He is Daniel Beffel (ESM). Daniel immediately stepped in to preserve my expectations of the Honda way, Daniel Beffel presents himself as a man of personal integrity, and genuine honesty and clearly went above the benchmarks set by Honda to ensure any previous issues were addressed, and further services would meet Honda’s criteria for excellence. Daniel’s attitude and determination are note worthy of the highest marks in customer care. He’ll make a great director for someone like Honda. A rock star! Customers depend on the integrity of their service advisors to provide honest feedback and recommendations for any repairs - bad advising cannot be tolerated Customer care equals good customer service for a trustworthy outcome, not customer service SALES that puts profit before customers. We aren’t piggy banks. Mr. Daniel Beffel is a genuine Honda part in customer care - a future director of Honda forward thinking in preserving the Honda image. Outstanding service Daniel! You bring great credit upon yourself, and to the over all Honda community - Job well done! Shoutout to Honda Technician Doug for getting the repairs done Honda Right! He was the fourth technician to work on my Pilot because I lost trust in the previous three..Daniel understood my concerns and hand picked the technician he felt would meet my expectations. A good choice Future repairs - Daniel is my advisor and Doug is my technician. Nufsaid. Sincerely, Christopher Police, Retired military.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Parts Department - Brett In addition to this review I’d be remiss not to include the stand alone parts department personnel. Day time - Brett is the man! He compliments the Honda team with high marks, and always met my expectations in parts department service. He’s truly knowledgeable on parts, and committed to meeting the customer’s needs. To Brett’s credit, he exhibits genuine compassion when communicating with customers, and he’s easy to work with. Thank you Mr. Brett!
Service was excellent.
Service was excellent. Answered all my questions. Worked on my vehicle in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Worked well with salespeople.
Worked well with salespeople. Good initial experience. They were nice to work with. Professional too.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Good service and people
Great experience and the people were good too. We were in and out in 60 minutes with a new car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Guillermo, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was a simple and efficient transaction, that took in
It was a simple and efficient transaction, that took in to account my needs and wants.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jimmy, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great experience and the people were good too.
Great experience and the people were good too. We would certainly buy again from them.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
We had to have our 2017 Acura MDX oil change due to
We had to have our 2017 Acura MDX oil change due to availability. The car had an oil smell after service was accomplished elsewhere. We brought the MDX to AutoNation where Nathan Laurianti had the car inspected for any issues. Thankfully, no issues were found any we were not charged for the inspection. It is customer service like this that will have us return! Thank you! Scott Woodard
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (480) 505-5186. We would appreciate the chance to turn your experience around.
Service was quick and the team kept me informed at all
Service was quick and the team kept me informed at all times about the status of my vehicle. Lounges are great. Playground is great too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I really liked the way Zach, Telly and Bryonna handled my
I really liked the way Zach, Telly and Bryonna handled my case. They offered me very good deal which I could not take my eyes off. After I accepted the deal they were very cooperative and guided me through complete buying process. This is my first car in USA and I thank all three of them to make me comfortable with this buying process which is new to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ritesh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
