Reviews
Recent experience
We have always had a great experience with Mark Field and his team. Recommend him highly. Jeremy is very good with programming garage door remotes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are happy to know that you had a positive experience with Ashley & Mark, and if there is anything else we can do for you, please let us know.
Had an issue with a broken window shield Antheny was...
Had an issue with a broken window shield Antheny was supposed to get back with me and never did. I had to did research myself
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, I'm sorry to hear that Anthony did not reach out to you and you had to call to find out if the service was complete. We will strive to be that dealership that has the best communication. I'm always happy to take your feedback so please feel free to email me at Mfaul@penskeautomotive.com. Thank you, Michael Faul General Manager Mercedes-Benz of North Scottsdale Mfaul@penskeautomotive.com
Just Perfect are words that best describe this...
Just Perfect are words that best describe this dealerships service department. The Manager Aurel is a wealth of knowledge. Advisor Kate very welcoming and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service is always great and quick. They keep you...
The service is always great and quick. They keep you informed. The pay in line is great, but have the paperwork outside so you don’t need to go in at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Lou Gordon and his team were excellent to work with in...
Lou Gordon and his team were excellent to work with in buying my new car. Would highly recommend this dealership and would definitely return in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After having a very bad experience with poor service work...
After having a very bad experience with poor service work at another dealership, the car was towed in to North Scottsdale MB,and Anthony Salani listened and treated us like established customers, with clear communication and personal service. Anthony and his team renewed my confidence!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional, fast, courteous and the flavored ice...
Very professional, fast, courteous and the flavored ice water an added bonus! Service personnel always very nice and getting a loaner car for the day is quick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Purchase Experiance
Wow! Having purchased many new cars in AZ over the last 13 years I do not look forward to the long, slow process and neither does my husband. Lou Gordon and his team at Schumacher were AMAZING! Lou was zero pressure, super honest and fun to work with. Lou made the process quick and seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jensina, it's a delight to know that Lou and our team have provided you with such an amazing and low-pressure experience. Congratulations on your purchase, Jensina. We hope you enjoy your vehicle. Let us know if we can be of assistance again in the future! We are always happy to help.
Great experience
Lou Gordon is polished, professional and efficient. He was a sincere pleasure to work with him. I appreciated the straight-forward way he operates. No tricks or gimmicks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your great feedback for Lou. We truly appreciate it, Davis! Please let us know if we can assist you with anything else. We are always happy to help.
Excellent service
Mark did an excellent job by going far and beyond in making sure my car was thoroughly serviced. He made sure to keep me posted on the repair progress. I will recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your recommendation. We'll be sure to thank Mark for providing your vehicle with thorough services. We look forward to any future visits!