Reviews
The dealership has a lot of inventory…so much that it
The dealership has a lot of inventory…so much that it makes it hard to navigate to service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback! We’re glad you found our inventory extensive. We appreciate your input on navigation and will work to improve the experience for our customers. Your insights help us grow and serve you better!
They are very efficient and no bickering back and forth.
They are very efficient and no bickering back and forth. This purchase was the best I have ever had with a car dealer.And Brandon my salesman wS a great young man tk deal with. Thank u.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marilyn, thank you for your fantastic feedback! We're thrilled to hear that your experience was smooth and enjoyable. Brandon will be delighted to know he made a positive impact. We look forward to assisting you again in the future!
Super great salesman Caden Kaminski Made the experience
Super great salesman Caden Kaminski Made the experience terrific Would always come back because of him Generally great team and environment Finance Josh and Carlos were awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Iman! We're thrilled to hear you had a fantastic experience with Caden, Josh, and Carlos. Our team works hard to create a welcoming environment, and your feedback means a lot. We look forward to seeing you again soon!
Finance guy (Caleb) was very unprofessional.
Finance guy (Caleb) was very unprofessional. He tried to highball me on an interest rate and as soon as I said, I already had a better rate from a different finance company. His personality changed. He was no longer friendly nor did he care to have any conversation with us. Once we finished finance, he basically told us to leave. Wouldn’t stand up nor shake our hands. Worst experience I’ve ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It’s concerning to hear about the interaction you described with Caleb during the financing process. Professionalism and respect are core values we strive to uphold, and this does not align with the level of service we aim to provide. We would like the opportunity to discuss this further and address your concerns. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.
We were fine with the sales person and his supervisor.
We were fine with the sales person and his supervisor. Unfortunately the person in charge of finance was clueless. Took an unbelievable amount of time to complete paperwork. Spent inordinate amount of time trying to get printer to work before finally asking for assistance and using another printer. If we hadn’t signed paperwork we would have left. Will NEVER buy another car here nor would we ever recommend to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
While we’re glad to hear that you were satisfied with your interactions with the salesperson and their supervisor, it’s clear that your experience in the finance department fell far short of expectations. We understand how frustrating delays and inefficiencies can be, especially during such an important process, and this is certainly not the level of service we aim to provide. We would appreciate the opportunity to address your concerns further and regain your trust. Please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.
Worst experience ever.
Worst experience ever. Sold me a car with electrical issues, took it back right away and almost lost $10,000! Absolute criminal!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Selling vehicles that meet the highest standards of quality is very important to us, and what you've described does not align with the level of service we strive to provide. To ensure your concerns are fully addressed, please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.
Fast and easy got approved really quick and all the
Fast and easy got approved really quick and all the financing was really great and easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Miguel, we're thrilled to hear that you found our financing process fast and easy! Your satisfaction is our priority, and it’s great to know we met your expectations. Thank you for your kind words and for choosing us!
A very pleasant experience.
A very pleasant experience. I think I could’ve gotten a better interest rate on the loan, but was tired and just wanted my new car. I love the car. Ahmed was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience! We're thrilled to hear you love your new car and that Ahmed provided great service. We appreciate your feedback on the interest rate and will work to improve. Enjoy your ride!
Alex did a great job on the deal!
Alex did a great job on the deal! We drove 500 miles to get a truck because Van gave us the best deal. Had us in and out in an hour. Fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience! We're thrilled to hear that Alex made the process smooth and efficient for you. Driving 500 miles shows your commitment, and we're glad we could provide the best deal. Enjoy your new truck!
They got me a good deal on my payments very courteous and
They got me a good deal on my payments very courteous and friendly dealership they got me what I needed !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Joann, we're thrilled to hear you had a positive experience with our team! Providing great deals and friendly service is what we strive for. Thank you for your feedback, and we look forward to assisting you again in the future!