Reviews
Always great service.
Easy to make appointment. Always on time. Job done correctly. Will make suggestions for additional service if the situation requires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate you for letting others know about your experience, Ronald! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Love Be k Toyota
Easy to deal with and very informative. Took time to answer all of our questions. Answered all of our questions and concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Susan! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
My 4th vehicle from Beck
Smooth transaction, pleasant people! This is the 4th Toyota I’ve bought from Beck, and I’ll be back for my 5th.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, it was a pleasure to read about your fourth car-buying experience at Beck Toyota. Congratulations on your new Toyota! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
One year service
Good customer service and also fast service. Friendly customer service representative. Will return for next service in 6 months. The END!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roger, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Good service
It was on time and good technicians explanation . Waiting area was clean, but customer service should have more attention with customer.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elva, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Beck Toyota Service Center never disappoints
Friendly staff, clean environment, and they're always quick & efficient. I will never buy or service a Toyota vehicle elsewhere!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donna, and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
They haven’t taken down old listings.
They haven’t taken down old listings. Cars are already sold. They are using the site as a lead gen tool.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact me at your earliest convenience so we may address this further. Thank you. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Karen
Staff is polite, explain clearly, efficient, do the job right. They come to explain and or ask questions. Nice area for people to wait. Good hot chocolate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Carl! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Beck Toyota again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Efficient and Professional service.
The customer service is excellent. I usually get out of the service department in the time estimated. The service representative Clay rocks. I appreciate how he explains everything going on with my Prius.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Beck Toyota's Service Department. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Beck Toyota Maintenance Service
My 15000-mile inspection and service took less time than I expected. I was greatly surprised. The Service folks were so kind and friendly Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out User! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600