Reviews
Mini Service with Dani Soto
Dani Soto made sure my service was done in perfect condition, he was extremely attentive, fast, efficient, reliable and it gives me the assurance that buying a car from Braman, not only would I get an amazing car, but the best service with amazing and professional people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Braman Service
Kristopher Barris is my service advisor. Kris works with me every time I bring my car in for service. He is always professional and efficient. He returns all calls, texts and emails timely. Also, he arranges for a loaner. The Loaner Department, also, provides excellent service. I continue to come to Braman because of Kris. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service given by Thomas
The moment I arrived, I was greeted and presented to my service advisor, Thomas. Thomas was knowledgeable and friendly. He kept me up to date along the process. It was an overall great experience and atmosphere. I will definitely be servicing my car here again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My opinion about my new car and Braman BMW
I had excellent attention from Miss Antonella Zumino. She's very friendly, professional and knows perfectly all BMW products. Congratulations. Thanks
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best there is for your BMW
Car was fixed right the very first time. Car had been taken to another BMW dealership several times before but the problem persisted. Braman BMW fixed it the first time around. A+
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Mini service
Making my service appointment was quick and easy and on taking the car in, I was attended to in a prompt manner. This was the first time I'd dealt with the particular Service Advisor (Fernando Ramos) and he was both pleasant and efficient - well recommended !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
I got my 5th car in Braman, it is always a very smooth process. Nico Bak is a fantastic sales representative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Happy Mini Owner/Great Customer Service
It is seldom, that you find such affable, competent, and Professional People at a Service Department at a Dealer. You will find it at Braman Mini Dealer of Miami, with Brian Mullings, Service Manager and and Scott Oslen, Service Adviser. A truly class act operation, and I recommend them without reserve. Thanks for the Great Service and much continued success, you deserve it. Great Customer Attention and Service !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service at Braman BMW
This is the best BMW dealership in Miami. I love the customer service and ease of getting a loaner car when my car is being serviced. I especially appreciate the professionalism of my service advisor Kristopher Barres.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent
Excellent and professional atmosphere. Patient and willing to help in arriving at a negotiation. Clean facility and everyone is friendly. Would definelty recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
