Reviews
Excellent customer care and interaction
Yes the customer interaction from when I pulled up to the dealer up to when I received my car was excellent, but what I paid almost $400 for wasn't fixed to my satisfaction. I do believe if I confront anyone they'll simply tell me that's "how it's suppose to be". I'm due back at the dealer in a month. I hope to confront them then. Overall excellent customer service especially from Armando which I dealt with mostly.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Tire replacement
Ben Ferrer was awesome! Helpful, knowledgeable and friendly. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service
Second time I buy a BMW from Braman once again great service. I'm very happy and satisfied! Will buy my next BMW at Braman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
exceeded my expectations.
My sales man Yogi was exceptional, and my Steve in finance made the final portions of the transaction a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aneta Review
Danny at Braman Mini was very helpful and understanding. He helped a lot in my decision process and actually convinced me that a new car is the way to go. I am very happy to have dealt with him. Louela was also very good and knowledgable. I appreciate her honest and calmness. Great team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Knew exactly what I need.
Friendly, straight to my need. Just got transfer from Europe by my company and they took my situation in consideration, speciality regarding credit. Found a common solution on leasing. Good service by Miguel Castro.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"Excellent services"
I went for a new lease, and am very satisfied with the orientation and support received. The sale agent was very helpful and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service received from Mr.Marcos Rodriguez.Servic
Due to an Excellent service from Mr. Marcos Rodriguez (Service Consultant) very concerned with customers needs ,Delivered company values. He dedicate enough time treating customers by respect and names. You don't find too many people like him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT CUSTOMER SERVICE
Customer service Rep. Fernando Ramos was professional, efficient, and dedicated. He received a 5 out of 5 from me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edgar gutierrez
Felipe Bocangel is my Service Advisor. He not only is very professional and responsible on his job, but also is friendly, attentive and highly accommodating to any need. I want to praise his work. Keep it up Felipe !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
