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Braman Motors Miami

(3,428 reviews)
Visit Braman Motors Miami
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 603-9158 (855) 603-9158
Used (305) 307-5954 (305) 307-5954
Service (305) 307-5942 (305) 307-5942

Reviews

(3,428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent customer care and interaction

Yes the customer interaction from when I pulled up to the dealer up to when I received my car was excellent, but what I paid almost $400 for wasn't fixed to my satisfaction. I do believe if I confront anyone they'll simply tell me that's "how it's suppose to be". I'm due back at the dealer in a month. I hope to confront them then. Overall excellent customer service especially from Armando which I dealt with mostly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tire replacement

Ben Ferrer was awesome! Helpful, knowledgeable and friendly. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service

Second time I buy a BMW from Braman once again great service. I'm very happy and satisfied! Will buy my next BMW at Braman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

exceeded my expectations.

My sales man Yogi was exceptional, and my Steve in finance made the final portions of the transaction a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Aneta Review

Danny at Braman Mini was very helpful and understanding. He helped a lot in my decision process and actually convinced me that a new car is the way to go. I am very happy to have dealt with him. Louela was also very good and knowledgable. I appreciate her honest and calmness. Great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Knew exactly what I need.

Friendly, straight to my need. Just got transfer from Europe by my company and they took my situation in consideration, speciality regarding credit. Found a common solution on leasing. Good service by Miguel Castro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

"Excellent services"

I went for a new lease, and am very satisfied with the orientation and support received. The sale agent was very helpful and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service received from Mr.Marcos Rodriguez.Servic

Due to an Excellent service from Mr. Marcos Rodriguez (Service Consultant) very concerned with customers needs ,Delivered company values. He dedicate enough time treating customers by respect and names. You don't find too many people like him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

GREAT CUSTOMER SERVICE

Customer service Rep. Fernando Ramos was professional, efficient, and dedicated. He received a 5 out of 5 from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Edgar gutierrez

Felipe Bocangel is my Service Advisor. He not only is very professional and responsible on his job, but also is friendly, attentive and highly accommodating to any need. I want to praise his work. Keep it up Felipe !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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