Reviews
Excellent service and support
Sergio did an amazing job demonstrating the features and key characteristics of the car. Also he did great taking care of any questions I had and always with a smile! Great service and knowledge !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service advisor is always great!
I've noticed that this dealership gets a bad rap and I'm not exactly sure why.. people just expect way more then what they can reasonably get maybe? But every time I go in I get well taken care of, I get everything when I need a timely and efficient manner. I call ahead of time to check if they have loaners, and I come in during slow times.. what more can you ask for?!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
The service was great and the staff is really helpful. Daniel Soro was very helpful and polite. He answer all the questions I had and explained routing throughly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
overall feedback
Felipe was very professional and gave me a quick turnaround in getting my car back to me the same day. The cashiers need to have a bit more customer service training otherwise great service overall.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Marcos Rodriguez has provided me with an excellent service!
I wen to Braman to do my 10,000 service and Marcos was great in setting the expectations from the very beginning, friendly approach and I felt treated in a very professional way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and perfect car for me!
I found this car online and head straight to the dealership because of the limited inventory of this vehicle. I'm happy that Braman BMW happened to be the dealership that had this car. It was quick a service and we came to an easy lease agreement. The service was above and beyond and I was able to take the car home that day even though it was after hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Spectacular Service
Amir is a very professional and great sales person. It was a very good experience. He help me with all my questions and concerns. I will recommend him to my friend and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Engine scheduled checkup
I have worked with Erick before, he is very Knowledgeable and friendly and I will continue requesting his assistance for all my car needs or any question I might have..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Smooth and fast
I went to service oil in my BMW. Experience from reception to getting the loaner back to pick up the car was excellent. I had to wait a little to much for the valet to bring the car, that's the only thing that was not perfect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car buying
My second purchase. I live in Broward and found the car that fit into my criteria.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
