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Lexus of North Miami

(4,091 reviews)
Visit Lexus of North Miami
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (786) 347-7735 (786) 347-7735
Used (786) 446-9791 (786) 446-9791
Service (786) 472-1189 (786) 472-1189

Reviews

(4,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of North Miami from DealerRater.

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I recently visited the service area at Lexus of North

I recently visited the service area at Lexus of North Miami, and I was thoroughly impressed with the experience. Ronald, my service advisor, was extremely professional and helpful throughout the entire process. Despite not having an appointment, the service time was efficient and appropriate. They even provided a courtesy vehicle while the service was performed, which was incredibly convenient. Overall, the level of professionalism and customer care exceeded my expectations. Highly recommend!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Manuel, we're delighted to hear that Ronald and the team at Lexus of North Miami provided such a professional and convenient service experience for you. Thank you for recommending us!

Bobby is an exceptional service representative.

Bobby is an exceptional service representative. He is efficient, knowledgeable and works very hard to accommodate the needs of the customer

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Johnnie, thank you for recognizing Bobby's hard work and dedication at Lexus of North Miami! We're delighted to hear he provided such exceptional service.

This team is amazing and have the best customer support

This team is amazing and have the best customer support for customer with demanding schedules

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

This review is gratifying to read! Thank you for choosing Lexus of North Miami and for sharing your experience. Drive safely!

Kelia and Gus were kind, professional and helpful.

Kelia and Gus were kind, professional and helpful. Thank you! You have a great team!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your amazing experience with Kelia and Gus at Lexus of North Miami! We hope to see you again down the road!

My experience at Lexus is ALWAYS a pleasure dealing with

My experience at Lexus is ALWAYS a pleasure dealing with Bobby who makes it a pleasure

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  • Overall experience 5.0
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Dealer response

We are glad to hear that Bobby has provided excellent service. Thank you for being part of the Lexus of North Miami family!

Easy to make an appointment and very efficient.

Easy to make an appointment and very efficient. My Service Agent Bobby is simply the best I’ve ever used.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Bobby provided you with such efficient service at Lexus of North Miami! Thank you for sharing your experience, and we look forward to assisting you again in the future.

I was pleased with your Agent Jonathan He was courteous

I was pleased with your Agent Jonathan He was courteous and effective in conducting my service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving Lexus of North Miami a five-star review! We are happy to hear that Jonathan was courteous and provided excellent service.

Good service.

Good service. Bobbie is the best. He is professional attentive and excellent communicator. Accommodations superb.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Bobbie provided you with such excellent service at Lexus of North Miami. Thank you for sharing your experience!

Great service and customer experience each step of the

Great service and customer experience each step of the way. From the service advisor to cashier, everyone was excellent b

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Diane, we're delighted to hear that you had a great experience with our team at Lexus of North Miami. Thank you for the kind words and support!

I have expressed to Frank Vidal I wanted to change my

I have expressed to Frank Vidal I wanted to change my vehicle. As soon as he saw the Lexus RX 350 I was looking for he gave me a call. Doing business with Frank Vidal and Alfred Uset it is a pleasure !! Every time is such a smooth experience. I can’t thank you guys enough for a great, stress free experience. Over the years I have léase Manny vehicles with them. The family treatment felling is priceless !! Thanks you for always giving the extra mile, for your professionalism and attention to every detail. Overall, I highly recommend Lexus of North Miami for anyone in the market for a vehicle Lexus of North Miami is your dealer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Diana, thank you for your glowing review! We're delighted to hear that Frank and Alfred provided such a smooth and easygoing sales experience at Lexus of North Miami. We appreciate your loyalty over the years and look forward to serving you again in the future! Enjoy your new ride!