Reviews
I recently visited the service area at Lexus of North
I recently visited the service area at Lexus of North Miami, and I was thoroughly impressed with the experience. Ronald, my service advisor, was extremely professional and helpful throughout the entire process. Despite not having an appointment, the service time was efficient and appropriate. They even provided a courtesy vehicle while the service was performed, which was incredibly convenient. Overall, the level of professionalism and customer care exceeded my expectations. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Manuel, we're delighted to hear that Ronald and the team at Lexus of North Miami provided such a professional and convenient service experience for you. Thank you for recommending us!
Bobby is an exceptional service representative.
Bobby is an exceptional service representative. He is efficient, knowledgeable and works very hard to accommodate the needs of the customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Johnnie, thank you for recognizing Bobby's hard work and dedication at Lexus of North Miami! We're delighted to hear he provided such exceptional service.
This team is amazing and have the best customer support
This team is amazing and have the best customer support for customer with demanding schedules
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This review is gratifying to read! Thank you for choosing Lexus of North Miami and for sharing your experience. Drive safely!
Kelia and Gus were kind, professional and helpful.
Kelia and Gus were kind, professional and helpful. Thank you! You have a great team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your amazing experience with Kelia and Gus at Lexus of North Miami! We hope to see you again down the road!
My experience at Lexus is ALWAYS a pleasure dealing with
My experience at Lexus is ALWAYS a pleasure dealing with Bobby who makes it a pleasure
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Bobby has provided excellent service. Thank you for being part of the Lexus of North Miami family!
Easy to make an appointment and very efficient.
Easy to make an appointment and very efficient. My Service Agent Bobby is simply the best I’ve ever used.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Bobby provided you with such efficient service at Lexus of North Miami! Thank you for sharing your experience, and we look forward to assisting you again in the future.
I was pleased with your Agent Jonathan He was courteous
I was pleased with your Agent Jonathan He was courteous and effective in conducting my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving Lexus of North Miami a five-star review! We are happy to hear that Jonathan was courteous and provided excellent service.
Good service.
Good service. Bobbie is the best. He is professional attentive and excellent communicator. Accommodations superb.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Bobbie provided you with such excellent service at Lexus of North Miami. Thank you for sharing your experience!
Great service and customer experience each step of the
Great service and customer experience each step of the way. From the service advisor to cashier, everyone was excellent b
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diane, we're delighted to hear that you had a great experience with our team at Lexus of North Miami. Thank you for the kind words and support!
I have expressed to Frank Vidal I wanted to change my
I have expressed to Frank Vidal I wanted to change my vehicle. As soon as he saw the Lexus RX 350 I was looking for he gave me a call. Doing business with Frank Vidal and Alfred Uset it is a pleasure !! Every time is such a smooth experience. I can’t thank you guys enough for a great, stress free experience. Over the years I have léase Manny vehicles with them. The family treatment felling is priceless !! Thanks you for always giving the extra mile, for your professionalism and attention to every detail. Overall, I highly recommend Lexus of North Miami for anyone in the market for a vehicle Lexus of North Miami is your dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diana, thank you for your glowing review! We're delighted to hear that Frank and Alfred provided such a smooth and easygoing sales experience at Lexus of North Miami. We appreciate your loyalty over the years and look forward to serving you again in the future! Enjoy your new ride!
