Jack Hanania's Miami Acura

I bought a lever change on 9/7. Waited a few days for an update, saw the order was canceled. No notification that item/order was canceled. Emailed them and was told item was not in stock so order was canceled. Asked if refund was issued numerous times and they said it was issued but would check with accounting. Email correspondence with Emanuel and never heard back about my refund. The way they do business is a scam. It's now 10/3 and still no refund. I'm now having to dispute the charge with the credit card company since they don't want to the fair and honest thing.

Joe Montenegro was an incredible assist and make the buying experience great. Picked me up near airport and the transaction had no surprises. Had an upgrade ready to install in a day and closely worked with me getting into yown

They never showed carfax when I was buying a certified preowned RDX. I asked if the vehicle has been in any accidents. Salesman Barak was dishonest as I would find out later. Info had not been disclosed and he had lied. Typical dishonest car salesman and dealership.

Nichole from service department is the best!! Always ready to help with a smile. I strongly recommend Miami Acura, they always provide a loaner si we don’t have to sit and wait.

Traveled all the way from Tampa to Miami Acura (4 hours) to get a good deal on a certified pre-owned 2015 Acura RDX with very low mileage. J Sanchez contacted me within 10 minutes of my email request and the very next day, less than 24 hours, I was the owner of the vehicle. He answered all my questions professionally, and was very pleasant and patient with me and my husband. Very knowledgeable for his age... No regrets on the long travel as I made a good purchase and also enjoyed every minute of my ride back in my new RDX. Thanks Sanchez, you're the BEST!!! God bless you :)

? Wesley is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would definitely recommend.

Went in for my first oil change and Nicole helped me she was fantastic

The service here is great. Everyone there is very nice and attentive. They get you in and out in no time.

HAD AN OUTSTANDING EXPERIENCE AT THE SERVICE DEPARMENT. THE SERVICE STAFF IS VERY CURTIOUS / PROFESSIONAL / AND FAST MY SERVICE ADVISOR WAS ON THE MONEY

Service Calls go to voicemail and or service people pass the buck to someone else. So irritating!!!