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Nucar Chevrolet of New Castle

(997 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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Great experience

Our visit to nucar was a very good experience. Our sales man did everything to make sure we found what we were looking for and the price was very food as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how we did. Take care!

quick and easy

you can't get better are quicker service that I know of. do I have to type a hole page for any one to understand these is the only place to get the best service,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We hear you loud and clear! Thanks for the great review, Tom.

Great experience

A great experience. Very easy and great service from Tony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, Thank you for this kind review and for the opportunity to earn your business. We appreciate both. It's great to hear Tony provided great service and made it easy. Take care!

Friendly Dealership

NuCar Chevrolet is a very friendly dealership. The staff go out of their way to make you feel comfortable. I hadn't intended to buy a car the day I visited, but they were very welcoming and I found a vehicle I loved. There was absolutely no pressure for me to buy it. I have dealt with NuCar before and they also have a very good service department. I recommend it strongly if you're in the market for Chevy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, Thank you for your continued patronage of Nucar Chevy. We appreciate your business and this fantastic review. We do our best to exceed customer's expectations daily. We're thrilled our no pressure staff helped you find a vehicle you loved. Enjoy and happy motoring!

Chevrolet Equinox

I had great service from the minute I walked through the door. Larry is an excellent salesman who went above and beyond to let me look at and drive the two vehicles I was interested in. He was instrumental in helping me obtain a better deal than the initial one I was offered and helped me to learn the new features this car came with as well as set up my Onstar services. Neil was efficient in processing my paperwork and helping me to cancel the warranties on my trade in. I look forward to seeing what else NuCar is exceptional in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amy, Thank you for the opportunity to earn your business and for this great review. We greatly appreciate it! Larry is a great asset to our team and it's wonderful to hear he was so helpful getting you what you wanted. Neil also works hard every day to help our clients get the paperwork completed. We look forward to serving you in the future in our service department next. Happy motoring and enjoy the new Equinox!!

Sorry I left DE...Love the service at this location

Staff is always courteous and professional. Time spent alwaya less time that I spend anywhere else. I hope I'm in the neighborhood when I need my next service, the 6 hour ride was well worth it to stop by this location. Keep up the EXCELLENT customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how we did! We hope to see you again. Take care!

Excellent sales team

We are remembered, respected and appreciated. The sales team knows how to meet your needs and makes it painless! Everything is straight forward and easy to complete the sales process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for letting us know how we did!

2019 Bolt EV Lease August 2019

Having gone into quite a few dealerships of several different car manufacturers looking for a reasonably priced 3yr lease, I found that Nucar was the only one who could fill the bill. The sales rep I drew, Rick Carpenter was excellent, patiently explaining the features of the Bolt that I was not familiar with. He did all he could to get the pricing into a level I could live with. However, initially it still was not low enough for me to seriously consider leasing this car here, at this time. Enter Rick's sales manager, Karen Collins, who in the late stages of our pricing negotiation called and made a late, better offer that turned out to be, by far, the best offer I had for a lease on an EV with a superior range that I was looking for. Brian, Karen't sales manager was also instrumental in making this happen. I am very happy and satisfied so far, with the way things have gone in my transaction at Nucar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for leaving us this review. Have a great day!

Great dealership! Great Service!

Nucar is a pleasure to deal with from Sales to Service! The staff is friendly and attentive and strives to ensure their client's total satisfaction. Would never hesitate to recommend This dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome rating! See you again soon.

Great Experinece

Chris was a pleasure to work with and the deal was seamlessly executed. Very friendly staff and great selection of vehicles. Chris took the time to make sure we got exactly what we were looking for and the customer service didn't stop when we drove off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.