Reviews
Thank you Michael Ramos!
Thank you Michael Ramos! You were very accommodating, the customer service and professionalism was on point.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bonnie, We are grateful for you leaving Michael this stunning review! We are pleased to know that he was very accommodating and his professionalism was on point. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Just wanted to say thank you to Raymundo Lopez!
Just wanted to say thank you to Raymundo Lopez! I recently leased a new GLC350e and Raymundo really took care of me. Will be going back to Raymundo for future purchases/leases!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, Thank you for leaving Raymundo this fantastic review! We are happy to know that he really took care of you. We look forward to working with you again in the future when the time comes. Congrats on your new Mercedes-Benz GLC350E - behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Very nice and helpful people.
Very nice and helpful people.we will recommend to our friends and family.Thank you for all help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sonal, We appreciate you for leaving us this spectacular review and recommendation! We are delighted to know that our team was very nice and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Ross Geiger was very professional and gave excellent
Ross Geiger was very professional and gave excellent service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing quality and efficient service is so important to us here at Mercedes-Benz of Riverside and we are glad that Ross's efforts met your satisfaction! We are thrilled to know that he was very professional and did a excellent job. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
I recently had my 2013 Mercedes C250 serviced at Walter’s
I recently had my 2013 Mercedes C250 serviced at Walter’s Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My service advisor, Ross Geiger, truly stood out. He greeted me promptly and listened attentively as I explained the issues I was experiencing with my car. Ross’s friendly demeanor and willingness to help immediately put me at ease. Ross Geiger’s expertise and transparency were particularly impressive. He thoroughly explained the necessary repairs and provided a detailed quote, ensuring I understood everything involved. What I appreciated most was his honesty in providing the best deals available and being transparent with the quote. He didn’t try to upsell me on services I didn’t need; instead, he focused on resolving the issues efficiently and cost-effectively. Thanks to Ross Geiger, the service was completed on time, and all my concerns were addressed. Walter’s Mercedes-Benz of Riverside has earned my trust, and I highly recommend their service department, especially Ross Geiger, to anyone seeking top-notch Mercedes-Benz service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Ross this positive review and recommendation! We are glad to hear that Ross took great care of you and your automotive needs. We are happy to know that he was courteous, professional, greeted you promptly, listened attentively and was friendly. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Edwin Corea was a great help in buying the new 2024 AMG
Edwin Corea was a great help in buying the new 2024 AMG GT 43 he was very professional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for you leaving Edwin this wonderful review! We are pleased to know that he was a great help and very professional. We hope to work with you again in the future when the time comes. We warmly congratulate you on your new 2024 Mercedes-Benz AMG GT 43- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
My service advisor at Walter's Mercedes-Benz Ms.
My service advisor at Walter's Mercedes-Benz Ms. Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership and I was guided to the proper service procedure. The communication and caring toward the customers of Ms. Sandefur was excellent and professional. I would recommend her service on the vehicle to any of my friends at Walter's Mercedes-Benz. I am grateful for the excellent service and help that I received from Ms. Sandefur. This was one of the best experiences at any dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SK, We appreciate you for leaving Kelly this remarkable review and recommendation! We are delighted to know that she was very knowledgeable, efficient, excellent and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Servicing our 2017 C300 which is still like new.
Servicing our 2017 C300 which is still like new. We've been bringing our cars here for over 30 years and it's always been a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they made your experience and that you have trusted us for over 30 years. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
This was hands down the best experience of buying a car I
This was hands down the best experience of buying a car I ever had. I would like to thank Raymundo Lopez for all of his hard work and to make this experience of buy a car enjoyable. Everyone at Walter's was very nice and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Raymundo this terrific review! We are happy to know that he was very nice, helpful and all of his hard work made your experience enjoyable. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Very great experience!
Very great experience! The whole team was amazing. Special thanks to those who personally took care of for the whole week transaction - Adam Stens & Jon Klemper
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wilma, We are grateful for you leaving Adam and Jon this stunning review! We are honored to have had the opportunity to work with you and we are glad that they provided you with 5-star service. We are pleased to know that they were amazing, personally took care of you and made your experience very great. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager