Reviews
Raul and Mr Gaines helped me and were wonderful to work
Raul and Mr Gaines helped me and were wonderful to work with in helping me get my dream car. They were polite, professional, and patient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you for leaving Raul and Morris this positive review! We are honored to have had the opportunity to work with you and we are glad that Raul and Morris could provide you with top notch service. We are pleased to hear that they were polite, professional and patient while helping you find your dream vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Great customer service and impressed with the excellent
Great customer service and impressed with the excellent service provided when I received my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vanessa, Thank you for leaving us this 5 star review! We are glad to hear that our team took great care of you and your automotive needs. We are pleased to know that excellent service had been provided when you received your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Came in a vehicle issue, was politely greeted and swiftly
Came in a vehicle issue, was politely greeted and swiftly usted to my concerns . Wrote work order and within a few minutes, took care of the issue
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving us this 5 star review! We are glad to hear that our team took great care of you and your automotive needs. We are pleased to hear that they greeted you right away and after filling out a work order took care of your vehicle's issue right away. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
My experience with this dealership has always been
My experience with this dealership has always been favorable. This has been my second experience with Michael Ramos and he has always been friendly, polite, respectful and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Arut, We greatly appreciate you for taking the time to leave Michael this positive review! We are glad to hear that Michael consistently takes great care of you and your automotive needs. We are pleased to know that he is always friendly, polite, knowledgeable and respectful every time you are here. We appreciate your continued business. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Muy buena atención de todos los empleados, me atendieron
Muy buena atención de todos los empleados, me atendieron en español y tambien mi servicio muy rápido.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
¡Muchas gracias por dejarnos estos excelentes comentarios! Nos alegra saber que nuestro equipo le brindó un servicio de primer nivel y pudo atender sus necesidades automotrices de manera rápida y eficiente. Esperamos poder servirle nuevamente cuando llegue el momento de su próximo servicio. Community Verified icon Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Huge thanks to the crew at Walter's Sprinter.
Huge thanks to the crew at Walter's Sprinter. The experience was perfect from start to finish. The showroom is spotless and the team is courteous and professional throughout the buying process. You will never find a better staff and dealership. Thanks again and I can't wait to adventure in our new van. Cheers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
K Stew, Thank you so much for leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are pleased to hear that our team made your car buying experience perfect from start to finish. Please do not hesitate to let us know how we may be of further service to you. Congratulations on your new van- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
On the way to an appointment and the 12v Battery failed
On the way to an appointment and the 12v Battery failed They fixed it right away and sent me on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, Thank you so much for leaving us this 5 star review! We are glad to hear our team took great care of you and your automotive needs. We are pleased to hear they fixed it right away and sent you on your way. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Great Service!
Great Service! Everyone was helpful and went above and beyond what was expected. Especially, Advisor Michael Ramos
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joegarza, Thank you so much for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are pleased to hear that Michael and our entire team was helpful and went above and beyond to meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Michael Ramos is the best advisor at Walters.
Michael Ramos is the best advisor at Walters. He’s very kind humble and a people person to his customers. 10/10 customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lady D, We greatly appreciate you for leaving Michael this positive review! We are glad to hear that Michael provided you with great customer service and was very kind and humble to you during your visit here at Walter's Mercedes-Benz of Riverside. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Walters Mercedes dealership is consistently excellent.
Walters Mercedes dealership is consistently excellent. Mark Interlicchia the service manager that we always work with, is outstanding. He is a wonderful manager who consistently trains his staff to provide excellent service too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rosey, We greatly appreciate you taking the time to leave Mark this positive review! We are glad to hear that he consistently takes great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Mercedes-Benz of Riverside. We are pleased to hear he is always outstanding to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager