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1st Honda of Simi Valley

(2,346 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday 9:30am–7:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (805) 823-2150 (805) 823-2150
Used (805) 823-2148 (805) 823-2148
Service (805) 823-2145 (805) 823-2145

Reviews

(2,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 1st Honda of Simi Valley from DealerRater.

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This dealership is willing to accommodate your needs.

This dealership is willing to accommodate your needs. They can get the car you need within the same day. Vehicle selling price are very competitive

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! I appreciate your feedback and am thrilled to hear that 1st Honda of Simi Valley was able to accommodate your needs and provide competitive pricing. We strive to offer the best service and selection for our customers. We look forward to serving you again in the future! Sincerely, Melanie & Dean Honda Sales Management 805-306-1094

The customer service was superb.

The customer service was superb. John was very professional, and the car was ready exactly when he said it would. Thank you so much!

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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a superb experience at 1st Honda of Simi Valley and that John provided you with professional service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Don Carlisle (Service Manager) Dcarlisle@firstautogroup.com Ph 805-842-3343

Jose did outstanding job!

Jose did outstanding job! Explained everything about the new car! Very professional, answered any and all questions we had. Also, he set up the new car. 10 stars for Jose, 10 stars for Dean and 10 stars for Ozzie I would highly recommend first Honda of Simi Valley.

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Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that Jose provided you with outstanding service and thoroughly explained everything about your new car. Your kind words for Dean and Ozzie as well mean a lot to us at 1st Honda of Simi Valley. We truly appreciate your recommendation and look forward to welcoming you back again! Enjoy your new ride! Sincerely, Melanie & Dean Honda Sales Management 805-306-1094

First Honda was easy and friendly to work with.

First Honda was easy and friendly to work with. Johann was willing to show us different options and was very patient when we were trying to decide what was best for us. Great customer service!

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Dealer response

Thank you for your kind words, Kevin and Jessica! We're so pleased to hear that you had a great experience at 1st Honda of Simi Valley. It's wonderful to know that Johann provided you with the options and patience you needed while making your decision. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Melanie & Dean Honda Sales Management 805-306-1094

The commercials are true!

The commercials are true! The team really was helpful. At one point, one of the team members even soothed my crying baby haha Everyone was friendly, efficient, and treated me with respect. I didn’t feel like my salesperson (Jose) was pushing anything on me - he was simply answering my questions and helping me make the best decision on a vehicle for my growing family. Literally the best car buying experience I’ve ever had. :)

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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at 1st Honda of Simi Valley. It's great to know that our team, especially Jose, could assist you while also making your visit comfortable for you and your family. We appreciate your kind words and look forward to helping you again in the future. Enjoy your new vehicle! Sincerely, Melanie & Dean Honda Sales Management 805-306-1094

Employees are very polite and informative Advised me of

Employees are very polite and informative Advised me of different options available for my model.

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Dealer response

Thank you for your kind words, Diane! We appreciate you taking the time to share your experience at 1st Honda of Simi Valley. We're glad to hear that our team was helpful and provided you with information about the options for your model. We hope to see you again soon! Sincerely, Melanie & Dean Honda Sales Management 805-306-1094

John, was very helpful and reviewed my car service

John, was very helpful and reviewed my car service history. He mentioned that I had already done the services I needed so it was good for another 2 services.

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Dealer response

Thank you for sharing your experience with us! I am glad to hear that John was able to assist you with your car service history at 1st Honda of Simi Valley. It's great to know you felt informed about your services. We appreciate your feedback and look forward to seeing you again for your next services. Sincerely, Don Carlisle (Service Manager) Dcarlisle@firstautogroup.com Ph 805-842-3343

We already knew what car we wanted.

We already knew what car we wanted. We negotiated via email with Johann David. He responded to emails immediately. We had a deal after a few emails and we had our new Passport a few hours later. Johann made it easy. 10 out of 10!

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Dealer response

Thank you for your review! I’m happy to hear that Johann provided such efficient service and made your experience smooth while acquiring your new Honda Passport. We appreciate your feedback and hope to see you at 1st Honda of Simi Valley again soon. Sincerely, Melanie & Dean Honda Sales Management 805-306-1094

Johann was a pleasure to do business with.

Johann was a pleasure to do business with. He is very knowledgeable, friendly and easy to talk to, and goes the extra mile to help with anything. Johann is an asset to the company. Great job Johann!!! We will be back.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words, Anish! We're thrilled to hear about your positive experience with Johann at 1st Honda of Simi Valley. His dedication and knowledge truly make a difference for our customers. We look forward to welcoming you back for your next visit! Sincerely, Melanie & Dean Honda Sales Management 805-306-1094

Well organized whole process.

Well organized whole process. From making an appointment to letting me know upon finishing services Very professional staffs. Unlike some other dealers they do not push to sell unnecessary repairs

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your positive feedback! I'm thrilled to hear that you found the service process at 1st Honda of Simi Valley well organized and that our team provided you with professional service. We strive to focus on our customers' needs without unnecessary pressure. We appreciate your support and hope to see you again soon! Sincerely, Don Carlisle (Service Manager) Dcarlisle@firstautogroup.com Ph 805-842-3343