Reviews
The service is great.
The service is great. The environment is relaxing and stress free with a very helpful and friendly sales and service staff. I was unfortunate to have some car issues which were not easy to fix in one visit. The service department did not neglect the problem, but continued to work to solve the problem by following up with me to come back to make sure the issue was resolved. Hats off to Laura Flannigan for getting different service techs including Subaru engaged in resolution of the issue.
The service is great.
The service is great. The environment is relaxing and stress free with a very helpful and friendly sales and service staff. I was unfortunate to have some car issues which were not easy to fix in one visit. The service department did not neglect the problem, but continued to work to solve the problem by following up with me to come back to make sure the issue was resolved. Hats off to Laura Flannigan for getting different service techs including Subaru engaged in resolution of the issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very respectful, great deal, treat you like family.
Very respectful, great deal, treat you like family. Knowledgeable sales staff, well stocked dealership. Service department very accommodating. Purchase completed in timely manner. Very happy with purchase.
Very respectful, great deal, treat you like family.
Very respectful, great deal, treat you like family. Knowledgeable sales staff, well stocked dealership. Service department very accommodating. Purchase completed in timely manner. Very happy with purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Friendly smooth transaction, quick efficient transaction,
Friendly smooth transaction, quick efficient transaction, quick process in finance. Fair negotiation. I recommend this dealership.
Friendly smooth transaction, quick efficient transaction,
Friendly smooth transaction, quick efficient transaction, quick process in finance. Fair negotiation. I recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
This dealership provided superior customer service from
This dealership provided superior customer service from every person I came in contact with during and after my purchase!
This dealership provided superior customer service from
This dealership provided superior customer service from every person I came in contact with during and after my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A exceptionally easy, quick experience, with folks who
A exceptionally easy, quick experience, with folks who knew their stuff, which got me in to the vehicle I wanted with no hassles.
A exceptionally easy, quick experience, with folks who
A exceptionally easy, quick experience, with folks who knew their stuff, which got me in to the vehicle I wanted with no hassles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Great experience buying a new vehicle.
Great experience buying a new vehicle. Everyone was knowledgeable, helpful and friendly and made the experience pleasant.
Great experience buying a new vehicle.
Great experience buying a new vehicle. Everyone was knowledgeable, helpful and friendly and made the experience pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Lori, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Mike Cutright was great to work with.
Mike Cutright was great to work with. His help getting the right accessories was appreciated.
Mike Cutright was great to work with.
Mike Cutright was great to work with. His help getting the right accessories was appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Great experience, I was out of town and had a tight
Great experience, I was out of town and had a tight schedule. Frank's found the ideal car and I picked it up on my way from the airport! Very efficient, friendly, and professional.
Great experience, I was out of town and had a tight
Great experience, I was out of town and had a tight schedule. Frank's found the ideal car and I picked it up on my way from the airport! Very efficient, friendly, and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Frank's Irvine Subaru as your first choice for service!
Every transaction from Sales to Encore training: top
Every transaction from Sales to Encore training: top notch. High praise to all employees who served us for their professionalism. All processes impressed us and we told all our friends. We LOVE our Forester. Best choice we ever made.
Every transaction from Sales to Encore training: top
Every transaction from Sales to Encore training: top notch. High praise to all employees who served us for their professionalism. All processes impressed us and we told all our friends. We LOVE our Forester. Best choice we ever made.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Our sales person was easy to deal with, friendly and no
Our sales person was easy to deal with, friendly and no pressure and patient. The manager was also very helpfull.
Our sales person was easy to deal with, friendly and no
Our sales person was easy to deal with, friendly and no pressure and patient. The manager was also very helpfull.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!