Reviews
Very pleasant
Made an appointment very friendly staff . Had a great experience and would recommend this dealership to anyone looking for a new or used vehicle thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Toyota Dealership Around
I had an awesome experience buying an amazing 2017 Tundra from Gaetano. He was very understanding of my current situation and got me into the car that I wanted. He listened to all of my questions and concerns, and was not pushy at all. The finance manager Marc Clemons added to the overall great buying experience. These two men really streamlined the buying process to make it as easy as possible for me. Thank you Gaetano and Marc for being so helpful. If you’re in the market for a new car, go see Gaetano, he has all the qualities you’d look for in a great car salesman. I could not reccomend him enough!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience.
Luis Martinez is an excellent sales person. Very good at what he does. Friendly, professional, very accommodating and provides detailed information. Love my new Toyota vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent staff
We went in for a test drive only left with a car on order. Staff was not pushy and let the cars speak for themselves. I am very pleased with the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and super friendly
We found a 2015 GMC Terrain online. We're from Long Island and wouldn't be able to get to the dealership until a week after we found it. I was in contact with Dakota every day until we were able to get there. She was so helpful; she even had the car pulled around when my husband arrived! We are very satisfied with our purchase. We had been looking for this exact car for months. So glad we found it and so thankful for the amazing help from Dakota and everyone at Hartford Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
During my car search I met a lot of dishonorable and untrustworthy salesmen that give car salesmen such a bad reputation. Ednei was a breath of fresh air. I told him what I wanted and what I could afford and he went above and beyond working with me. He really made me feel comfortable with my choice and helped me get the best deal. The dealership is over an hour from where I live but 100% worth the drive. This dealership is knowledgeable and they work with you not for themselves.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My 4th time getting a vehicle.
The best experience ever. From Leslie to Tony. I would never go to another dealer. Fantastic experience. They made sure I was happy. Best ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership, Extraordinary Service Department
I continue to be so impressed with Toyota Superstore and service department. I took my car in this morning unexpectedly and with no appointment. Brandon Chin immediately greeted me with a comforting smile and informed me everything would be okay. After I expressed my concerns about the car not starting and some other issues I was experiencing, he said he would take care of everything and he would not proceed until he gave me a full report, which he did. So impressive. Everyone I have come into contact with at Toyota Superstore in Hartford and especially the service department have been so professional and courteous. I could not fathom the thought of taking my car anywhere else for service. Thank you for such a positive experience. I will see you when it’s time to purchase my new Toyota. Once you own a Toyota, there’s no going back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience of a lifetime
No words can express my appreciation of how I was treated by everyone at Hartford Toyota. Thanks Patricia for calling me several times til I returned your call and made an appointment for the next morning. I drove home in my Yaris. A car that I had wanted another one of since I got my first one in 2007 AND traded it for a 2014 Corolla. Thanks to everyone there especially Muhamad and Tony. Mumtaz.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were awesome and meet my needs
I dealt with Patricia Fox on the phone she answered all my questions cane back with price I wanted.Dave Goduti was the sales representative he was really nice we closed the deal.Dave then offered to pick me up so I could get my truck which I did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
