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Hartford Toyota Superstore

(3,920 reviews)
2016 state dealer award
View 10 awards
2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hartford Toyota Superstore from DealerRater.

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Omar Rivera was very knowledgeable about the car I

Omar Rivera was very knowledgeable about the car I purchased and the purchasing process. He was also a pleasure to work with. Omar answered my questions quickly when I emailed or texted him, even after hours. He would also contact me to update me as to when and where the car was because at the time I made the deposit, the car was not at the dealership yet. My father recommended him and am pleased he did.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Simple and fair process from day one.

Simple and fair process from day one. I ordered a vehicle that was still being built and waited about 1.5 months for it to arrive. Ben and the team were all super cool throughout. I knew what I wanted and they delivered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent purchase experience for my wife.

Excellent purchase experience for my wife. Professional atmosphere and conduct by all tam members. Clean and inviting dealership facility.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was very satisfied with the customer service and very

I was very satisfied with the customer service and very pleased with the repersent that took care of me and did a great job explain everything and listening to what I wanted. Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Omar was the salesman and he was very friendly and helped

Omar was the salesman and he was very friendly and helped me through the whole process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great prices, great service.

Great prices, great service. Super efficient and we left super happy. Will be back the next time we’re in the market for a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dear Ben, I would like to sincerely thank you and the

Dear Ben, I would like to sincerely thank you and the Toyota team for your outstanding professionalism and support throughout the process of getting my new car. Your thoughtful approach, clear communication, and helpful feedback made the entire experience easy and enjoyable. I truly appreciate the time you took to guide me through the options and help me choose the right vehicle for my needs. It was a pleasure working with you. I’m very happy with my new car and grateful for your excellent service. Warm regards, Nataliia

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasure to work with, very helpful and informative.

Pleasure to work with, very helpful and informative. Polite, respectful, and took the time to answer all of our questions.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I worked with Ben on this purchase, he made the purchase

I worked with Ben on this purchase, he made the purchase easy. I explained everything clearly, listened to any concerns I had and made sure everything was covered and all paperwork ready at pickup time. I would definitely recommend anyone to ask for Ben and work with this dealership for a painless purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I ordered my car from Hartford Toyota on February 9th and

I ordered my car from Hartford Toyota on February 9th and the car was delivered April 17th as promised. The ordering process was super easy, communication was great kept me informed along the way. Ben was my sales rep. He is one of the best I encountered during my car shopping experience. He was super knowledgeable, patient, was able to tell me all about the car I wanted to buy and answer all my questions. Once the car arrives, the final part was very personable he helped set up my car (as I was coming in from the dark ages of tech) all I can say is WOW. I am super impressed with Toyota. Thank you Ben for helping me find my dream car “Panda” the 2025 Grand Highlander. Cheers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.