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Paramount Kia of Hickory

(3,510 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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Awesome dealership with a fabulous staff!

My experience began in the service department. The receptionist met me at the car and greeted me with a smile and helped me immediately. She was able to connect me with a salesman after I had received a phone call about possibly reducing the payments on my current vehicle. Kelsey was able to connect me with Michael. He was very honest about my situation. He did the necessary leg work and paper work to help me make sound financial decisions. Based on the information he provided, I traded for a Kia Optima. Michael was very knowledgeable about the vehicle and wasn't scared of my driving (and insisted that I must drive it even though I was confident that the "shoe" would fit perfectly)! He has followed up with me to make sure everything has been fine with the vehicle. Not only did I make a great trade, I made lots of friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Teresa, it’s great to know that Kelsey and Michael provided you exceptional service. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Dave Estes | destes@paramountauto.com

My experience at paramount Kia

I would truly recommend Eli Reese he was a fantastic salesman. He knew all about the cars and answering all of our questions quickly. The wait time was quick and we are really enjoying our new car. I would recommend going to paramount Kia the staff is great and this was truly our best car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Eli provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Dave Estes | destes@paramountauto.com

Best Experience Ever

I had the best experience with Justin. He went above and beyond to help me pick out the perfect car on top of us test driving many different vehicles till we found the right one. He was so patient with me along the way. I will defiantly be making future purchases with him and so thankful for all him and his dedication of how he treats his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback. Justin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Sincerely, Dave Estes | destes@paramountauto.com

Easy, Efficient and Effective

Micheal Blackwood is your 'go to' guy! He is well knowledgeable, not pushy or harassing. He will go out of his way to make sure everything goes smoothly and efficiently. It was an easy process even though I was hesitant at first. He was very assuring and has a calming demeanor. He's an awesome salesman who allows the customer to make the final decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dave Estes | destes@paramountauto.com

Excellent experience Cathy Rivas was so Helpful and knowled

Everything went well with my lease . I had a great sales lady Cathy Rivas not pushy and was Quick to answer all of my questions . Overall I have been very pleased with this dealership I’m a loyal customer and haven’t had such a great experience anywhere else . I’ll be leasing my next car here .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Dave Estes | destes@paramountauto.com

2019 Kia Sorento

I think it was a great experience to buy a brand new vehicle and the service was well worth the time spent. Happy to do business and feel it was a smart move.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Dave Estes | destes@paramountauto.com

2016 Kia Soul

I had a great experience purchasing my new Kia soul from Chris Gallegos! The customer service here is great and I wouldn't have been able to get the car I did without them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dave Estes | destes@paramountauto.com

Found Just What I Needed

I was looking for an all wheel drive vehicle and I gave Chris Gallegos a list of my requirements and what my trade was. Within a week, Chris found a vehicle that met my needs and was within my budget. I highly regard the professionalism of Chris and of Paramount Kia of Hickory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Dave Estes | destes@paramountauto.com

2018 Kia Forte

I was very pleased with the service I received here. They made my experience very pleasant. Chris and Evan were very helpful. I recommend them for anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Dave Estes | destes@paramountauto.com

2018 Kia Sportage

Fast friendly good service and good deals friendly salesman and great management and warranty you can not beat 10year if you looking for a car this is the place to go and look for Chris!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Dave Estes | destes@paramountauto.com