Reviews
Best social distancing, organized,prompt,clear instructions,
From the moment I drove in very organized even provided wipes on the way and on the way out. Both withinstructions. best retail experience in 3 months
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate you and look forward to serving you again soon!
I live in Dallas and haven't bought a car in 17 years....
I live in Dallas and haven't bought a car in 17 years. Things are done differently now. I searched the entire country and settled on Molle because of my interaction with Beth over the Internet. Upon arriving in Kansas City I dealt with Steve and he was fantastic. He showed me all the technology on the car and even checked on me a few days later to make sure I made it home and everything was working well. It did not used to be this stress free buying a car. My buying experience with Molle, Beth and Steve could not have been more pleasant. Thank you very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again Joe for taking the time to let the world know about your positive experience. Have a great day!
did as I asked in a very timely manner
second time in 3 weeks i have dealt with Jason Murry and will always try to work with him. very courteous and explains all and very thorough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.
40,000 mile check up
Service person was friendly and informative. My service was completed in a comfortable amount of time. The price seemed a little high, but then I am not a mechanic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We value your business and appreciate you!
This was the worst experience I have encountered. My...
This was the worst experience I have encountered. My entire family had been in the car business.over 70 years. Knowledgeable in the trade, I’ve
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're concerned to see your low rating and would like to look further into this. Our sales manager will be reaching out to get more details.
I did meet with one of the sales manager to get the proper delivery and intro to the service department. When I read the five star ratings for this dealership, I assume nobody had the experience I had. I’ve accepted the apology of the Sales manager and will continue using the service department for my new car.
Efficient
The website was very helpful in preparing to visit the showroom. The salesman was informative and helpful. There were no surprises and the experience was as stress-free as buying a car can be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!
NEW PURCAHSE
GREAT PEOPLE PROCESS JUST AS THEY DESCRIBED VERY FRIENDLY AND ACCOMADATING VERY WELL INFORMED AND VERY PROFESSIONAL GOOD EXPERIENCE WOULD RECOMEND TO ALL OF MY FRIENDS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We value your business and appreciate you!
Brandon was very rude they way he talk to me was very...
Brandon was very rude they way he talk to me was very frustrating. I been going to this location over 6 years and always tim help me he is very helpful and polite. Unfortunately that day he was not there .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations and we look forward to providing an improved experience on your next visit. Best wishes.
Jeremiah Beach was very helpful. Toyota would benefit by...
Jeremiah Beach was very helpful. Toyota would benefit by hiring and keeping more people like him. Thank you Toyota and thank you Jeremiah! I’m a satisfied customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you John for your business and for the kind words about Jay! Have a wonderful day!
Great experience!
We recently traded in an older Toyota for a newer car one at Molle and had a great experience! Our sales person, Clayton, was excellent and patient with us and the deal was absolutely fair. We also appreciate the steps they have taken to ensure our comfort and safety during this pandemic time. Clayton also gave us a tour of the facility and synched our cellphones with the car Bluetooth which we really appreciated since we are elderly and technology challenged. We definitely would recommend Molle Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.