Reviews
Great Experience
John was great to work with. He was kind and courteous. John made my wife and I feel at ease during the car buying process. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
I had a very pleasant experience with Megan. I went in on Saturday to test drive a vehicle other dealerships didn't have yet, and today I took delivery of my new CX-3! Kings Mazda found me a better financing deal than my already-low-interest rate bank, for which I was grateful. This is the 3rd vehicle I've purchased here! Very pleasant and well-organized experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new loyal customer from ky
The customer service makes kings auto mazda stand out above the rest!! Danny Helton was my car saleman and he is the BEST!! Love my CX5!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, courteous, trusting.
Easy process. Good explanation of details. Asked for and received good price. Ease of approach and communication style. Provided good initial test drive to show attributes of car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth, professional experience
Using TrueCar.com to research and determine the vehicle and options I wanted on my next new car, I found the car I wanted at Kings Mazda and initially engaged with Mark Knox, internet sales manager, to discuss purchase price, etc. The car sold to another customer in the interim, but Mark invited me down to the dealership to meet with Jerod Graber to see about locating the vehicle I wanted from another dealership. There was a little hiccup in the negotiated purchase price because I neglected to mention at the outset that I wanted to lease the vehicle instead of purchasing it. But an alternate deal, agreeable to both parties, was soon worked out, and Jerod and team set about locating the vehicle I wanted. A week later, the vehicle was on site and I received a call from Jerod to schedule the pickup. When I arrived, the car was ready to go, including the additional dealer-installed options that I had requested. The lease agreement and other purchase paperwork signing was facilitated by Ian Pappenheimer, and everything went smoothly there as well. I purchased my first vehicle from Kings Toyota 25 years ago, shortly after moving to the Dayton area. That was a positive experience as well, but for some reason I purchased/leased subsequent vehicles from other dealerships in the Dayton area with varying degrees of satisfaction. Going back to Kings Mazda for this vehicle purchase has convinced me that it is worth the drive to go to Kings Automall first when my lease is up in 3 years on my new Mazda6. Thanks, Kings Mazda team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with
I love my new Mazda 6, and it was a pleasure to deal with John Adams and the staff at Kings Mazda. I was narrowing my search on what car I would buy. When the Mazda 6 was one of my final two choices, I would call John in advance. He would have the model I wanted to drive waiting for me when I got there. While he certainly wanted to sell me a car, he did not pressure me as I was deciding. I also had some unique needs in a vehicle, and he was able to recommend the best Mazda 6 model to meet those needs. He was knowledgeable about Mazda cars, along with the pros and cons vs. other brands. Getting the paperwork done to purchase the vehicle also was done pretty quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Great, professional experience. Answered all our questions. Tim was very easygoing and relaxed. He looked into a couple things we were wondering about with the car and got us all the information we needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
very professional
John Adams was very professional and attentive to my needs.He took the time to listen and was certainly the most active person in the dealership. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Overall Experience
he staff is knowledgeable, supportive, and helpful. I worked specifically with Tim Watkins, and he was a great source for information and made me feel comfortable throughout the leasing process.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
easy going and friendly
There was no pressure or sales guys jumping all over right away. My sales guy Daning Helton was great. He made me feel relaxed with no pressure and comfortable trying out a few different cars.I love my new car and i would recommend this dealership and this car to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
