Titus-Will Toyota - Tacoma

My husband and I purchased a 2011 Avalon from Titus-Will Toyota. We worked with Ramon Hernandez and found a sometimes unpleasant situation to be very pleasant. Ramon was very knowlegeable about the models on the lot and quickly gained our trust and respect. His friendly and engaging personality made him enjoyable and comfortable to work with. Ramon's work ethic was above our expectations and we would be happy to recommend him and Titus-Will to friends and family.

The salesman, Randy Menges was very professinal& not pushy. He was very knowledgable. He was onsiderate of what we were looking for. He answered our questions & not just for his benefit to sell us a car. We like the car we ended up buying & was the best experience we have ever had buyinbg a car. The sales manager & finance woman was great as well.

This dealership and its sales and service staff have always been exceptionally customer oriented in my dealings with them. My purchases have been honest and straight-forward with minimal need for negotiations. Sales staff, especially Blanch and Marti have always been as attentive following the sales as prior to it. Service staff are exceptional in their product knowledge and in their customer service. And the product itself, a 2011 Prius in this case, is an exceptional product.

Kevin mcniven is a great service advisor. Can't say enough good things about the way their service dept. Represents the Toyota brand like it's the best automobile on the market. I will only buy Toyota from Titus will due to the respect of the service dept.

I came in for 150000 service. Overall I was very pleased with the overall experience. Great job, very satisfied, and very assured. I would come back again and refer to family and friends. Chairs in waiting area could be more comfortable.

Loved the service and the way I was treated. Not as a number but as an individual. I have been to other dealers in the past but there is none that compare to the service at Titus Will Toyota. I felt that my service advisor was honest and trustworthy. So happy to have found a dealer that i can completely count on!

I purchased my Toyota tundra form Toyota of Puyallup.It was my dream truck that I wanted for my whole life I had it lifted thur them with all the options after I had it for a month. I found out that all the work done trugh them was shotty at best. I went to them to have it fixed and they treated me with no respect at all and told me to basicly get lost. A friend told me not to give up and to go see Kevin McNiven at Titus will Toyota. even thogh I had not purchesd the truck there Kevin personally put my trust and loyalty back in the Toyota brand. He did what no one else did at Puyallup and I mean no one all the way to the GM. If it wasent for him I would no longer have my truck. I would not have trusted it to be my vehicle. But because Kevin Personaly made sure the work was done rite on time and at a price I could afford I will never go anywhere else. I wont take my tuck in for even an oil change unless Kevin is there. His comitment to the customer far exceeds anyone I have ever delt with. Unlike Puyallup who once they had my money wanted nothing to do with me I will never go to Toyota of Puyalluyp ever agin and tell every one I know to go see Kevin McNiven at Titus will they have a customer for life because of him. sincerely, Michael Miller

Took my Avalon in yesterday for an "Express Oil Service"...service was completed in a timely manner, [while I waited]. Dawn Lewis let me know as soon as the vehicle was ready to go...and took time to explain additional recommendations recommended by the technician.

I take my car in for oil changes and service, I am always greeted immediatley upon arrival and taken care of quickly. The Service department does a great job!

My husband and I, would like to personally nominate David Schmitt as your "BEST" employee with the "Best Customer Service". We have dealt with him for several years and he has always given us great advice when it comes to the maintenance/repair of our vehicles. Most of all, with my husband being deployed off and on throughout the years, I can rest assure that Dave will always help and assist whenever needed when it comes to our vehicles. For this, we will always be "loyal" customers of yours! Dave truly cares about his customers!!!! Forever Your Loyal Customers, Travis and Maria Cherry