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Meet Jonathan Smith

Jonathan Smith headshot
Service Advisor
(115 reviews)
Industry experience 24 years
Dealership experience 6 years

I enjoy connecting with people on a professional level in order to facilitate a positive Auto barn VW experience. I have over 15 year's experience working within a dealer setting and offer a diverse and knowledgeable skillset.

Reviews

I have done business with Autobarn Volkswagen of

I have done business with Autobarn Volkswagen of Countryside since 2003, and have never been disappointed in their service. Jonathan Smith is my service advisor, and he provided an outstanding customer experience from start to finish. What a great way to have started out my Saturday morning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Prompt service!

Prompt service! Had a tire rotation and oil change and front brake work. All good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

on-time appointment kept, all routine service required

on-time appointment kept, all routine service required was completed. I needed to schedule a follow-up appointment for a coolant issue that was diagnosed. Jocelyn helped me connect my new phone to the automobile. I'm not completely informed about the steps for the follow-up visit, not sure what is wrong and how it will be addressed?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We are loyal to Autobarn for over 10 years.

We are loyal to Autobarn for over 10 years. The service is superb and it feels like family. Edwin was so kind and helpful and introduced me to all options. I have no desire to look elsewhere VW has been so good to my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone is actually nice and very helpful.

Everyone is actually nice and very helpful.one or two people are rude but over all 5stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer Service is pleasant from the moment you engage

Customer Service is pleasant from the moment you engage in scheduling service to picking up your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the second time I have bought a new vehicle from

This is the second time I have bought a new vehicle from this location. I would highly recommend this dealer to my friends and family. Thanks again so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place, fast and professional service every time we

Great place, fast and professional service every time we visit it. Everyone is very nice and respectful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my car in to their service department for a full

Took my car in to their service department for a full brake swap and everything went smoothly. Cost was fair and they were communicative throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The autobarn is the best!

The autobarn is the best!! Clean, prompt, and great job done. On my car. Love

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.