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The Autobarn Volkswagen of Countryside

(1,489 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (708) 298-4656 (708) 298-4656
Used (708) 934-4132 (708) 934-4132
Service (708) 934-4123 (708) 934-4123

Reviews

(1,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Autobarn Volkswagen of Countryside from DealerRater.

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Best place ever ! Ask for Abe,he is the best ! We Love...

Best place ever ! Ask for Abe,he is the best ! We Love our new car ,runs wonderful ! Very friendly and realible people ! THANK YOU MUCH !!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for your kind words regarding working with Abe, and for taking the time to leave us this wonderful feedback! It sounds like you had a positive experience and congratulations on your new vehicle!

Miguel was very kind and attention. He is down to earth...

Miguel was very kind and attention. He is down to earth and friendly. I enjoyed I his passion for cars and Volkswagen. Would use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex Espinoza is a great salesman. He has sold my family...

Alex Espinoza is a great salesman. He has sold my family 3 or 4 cars now and is top notch. Super nice guy and always willing to help you with whatever you need. Would totally recommend anyone looking to buy a car from Autobarn to buy it from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We purchased our 2020 Tiguan R-Line in August from Alex,...

We purchased our 2020 Tiguan R-Line in August from Alex, totally recommend him, awesome sales person! We had a very good overall experience from the sales team to the financing, thank you Juan from financing, very smooth process. So smooth we went back and bought a 2020 Jetta R-Line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Carwash

I came in to test out a theory that dealers don’t care about there customers even if you buy the car from them.I came in for a quick regular wash and a kid who looks to be 12 says he gots it.I’m just shocked at this point! I was expecting to get the car back like a regular wash.But when I tell you the car was spotless, I mean it was spotless.I never give out any tips but I tried to give the kid $20 but he wouldn’t take it.I am very impressed with the staff here and how they treat there customer (shocked).This is how a dealer should operate.10/10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Knowledgeable, professional, efficient. Abe was a...

Knowledgeable, professional, efficient. Abe was a Pleasure to work with. The showroom and waiting areas were clean and organized. Looking forward to bringing the car back for service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

What a fantastic experience, Adrian met all of our needs...

What a fantastic experience, Adrian met all of our needs with ease. he was very patient, he worked very well with Eddy the sales manager. Our Tiguan was flawless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had gone to or called four other VW dealerships before...

I had gone to or called four other VW dealerships before visiting The Autobarn Volkswagen of Countryside. I had a terrible, no, horrible experience with the other four dealerships trying to buy a 2020 Jetta and was reluctant to try a fifth. Something pushed me to give VW of Countryside a try. I went there one day during my lunch hour and walked in. The first person I encountered was Matt Lichosyt. He was a younger salesperson who wore a face mask, something I appreciated, as did all the staff on hand. Matt immediately stood up from his desk and asked if he could assist me. First thing I noticed was his demeanor, politeness and his eagerness to help. You have to know me, I'm a buyer that knows what I want and do not want to be given the "salesman" lingo or pitch. Not Matt, professional from the moment I walked in!! I told Matt what I was looking for and he assisted without asking me a million questions. Matt showed me vehicles with the options I wanted and we briefly discussed ballpark pricing. They did not have the color or options I wanted and Matt worked on trying to locate one through dealer trading. Since I was on a time limit (lunch), I told him I'd think about it and would let him know if he should dealer trade a Jetta in the color I wanted. Early the very next day, I received a text message from Matt letting me know another dealer wanted one of their vehicles and Matt made sure the management traded them for a silver Jetta with the options I wanted. He even sent me a picture of the vehicle which still had the white vinyl paint protector on it. I was impressed yet again. I told Matt I'd be in after work so I can look at the car, discuss pricing and financing. As I pulled up, Matt saw my truck and he met me at the door. Impressed again! Fast forward, I bought the vehicle. and financed through the dealership. Matt introduced Eddie Jasim, Sales Manager, who was a great guy and had similar attributes as Matt. Not pushy, a true gentleman who took the time to have a conversation, and believe me I can talk, and to tell me they'd work hard to ensure I obtained a great interest rate. The rate I received was fantastic, better than expected, as was the entire buying process. I highly recommend VW of Countryside, who happens to own the Subaru dealer next door (for those in the market for a Subaru). The facility was clean and comfortable and had hand sanitizer readily available. To top things off, since I had driven my vehicle there, Matt offered to drive my Jetta to my house and have a porter pick him up. I left and a short time later Matt arrived with my new car and a gift of two key chains. I've bought a number of vehicles over the course of my life and I have to say, beside the dealers managed or owned by friends or family, VW of Countryside treated me incredibly well. Good job everyone! I'll be back and will definitely recommend you. Almost forgot, Juan in the finance department was a great guy to deal with too. Not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Miguel is personable, attentive, professional, and fun....

Miguel is personable, attentive, professional, and fun. He knows his stuff and is a real VW enthusiast. There’s no one I’d rather work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Abe is awesome! He was patient with us in our decision...

Abe is awesome! He was patient with us in our decision and wasn't pushy at all. He made us feel comfortable and welcome. He went out of his way to find us the perfect car! We will be referring everyone we know to The Autobarn, and especially Abe! He made the whole car buying experience enjoyable and stress-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.