Reviews
Worst dealership you know why because I bought a Toyota
Worst dealership you know why because I bought a Toyota Camry from this dealership and taught it is a big dealership and they would never give their customers a bad car when I went there to see the car the car was in a mechanic shop when I wanted to go and look at the car the sales man told me do not go close it is dangers I said ok then I asked him is everything fine with the car he said yes otherwise it would to auction that made more trust on the dealership and I made the deal after I bought the car I was able to pick it up the second day because of some detailing they had to do the second day after signing some documents with finance manager the sales man hand me the car and key fob was not working he told me to change the battery it will work so I did it did not work when I took it home I realised the emergency brake was not working the right side mirror not working the key fob when I took the car back on Monday if they can change the car they told me to take to service first if they list the things are wrong then we will the service told they will let know me Wednesday when I went Wednesday they said Thursday I talked to my sales man Diego he told me to come tomorrow his manager will help to change the car when I went that day he told me it is late the bank have funded already and again I went service the told me they do not have an answer yet so I got upset and went to their big office for new car sales and wanted to talk general manager they sent back sales then they asked for $1500 dollars to change the car I said I need to think about it the next day I told them I don’t have $1500 dollars and do not want to change the car at least can you guys fix it he said he will tell deigo to talk service manager and push it to get it done faster after that I went back and forth a lot my car was not getting done they kept my car for 11 days and just fixed the key fob they said you can take the car and they told that I can take the car when the parts are there they will call me it have been 20 days and they have not fixed yet so worst dealership ever I hoped they would give a good car but they even put my safety at risk because If my brake would fail and did not have emergency brake working I would be in accident and also struggle a lot with no car messed up my work schedule because of not having a car I would never ever go to buy a car for myself, friends neither for my family
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing us with your feedback. We are disappointed to hear that your experience did not go well. Customer satisfaction is our top priority and we will share your feedback with out team and look into this matter. Best, The Quebedeaux Buick GMC Team.
Again I can say horrible dealer ship to buy a car from because I was because first the kept my car for 11 days and did not fix it because I was struggling I went and pick it up on 12/28/23 they told they will call me when they receive the parts it have been 19 days I have not received a phone call from them and when I call it is just going to voicemail horrible dealership I will try to get legal help because the brake is safety issue
Quebedeaux made the buying process extremely easy and
Quebedeaux made the buying process extremely easy and stress free! This is the fourth vehicle that I purchase with them and when it’s time to buy another vehicle I will be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us, Eddie. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Quebedeaux Buick GMC Team.
Very good experience amazing people specially Marco
Very good experience amazing people specially Marco because he help us a lot and the best trucks
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alvaro, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Quebedeaux Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Best, The Quebedeaux Buick GMC Team.
Marco Ballesteros was the best helping me out, he was
Marco Ballesteros was the best helping me out, he was just great, didnt even feel like a was buying a car of how smooth and easy he made everything
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, The Quebedeaux Buick GMC Team.
Sales process was great, Luis got us where we needed to
Sales process was great, Luis got us where we needed to be. The detailing service was terrible. They did a terrible job the first time, windows were dirty, stuff between the seats, stuff on the seatbelts, etc.. The staff was very nice and accommodating about cleaning the car again. Upon pick up, I still have found stuff wiped on the seatbelts, dirty windows, things under the seats (a pair of very large scissors included). The detailing was not redone, the detailing is less than subpar. They are simply running it through the car wash, if that. I am more than upset about the condition they gave the car to me in.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. This feedback will be passed to our service team so we can work to improve our services. Thank you. Best, The Quebedeaux Buick GMC Team.
Awesome customer service from the time I got there till
Awesome customer service from the time I got there till the time I left. Very clean and well organized.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this amazing review for our team! At Quebedeaux Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Quebedeaux Buick GMC Team.
Israel was fantastic We love our vehicle.
Israel was fantastic We love our vehicle. The best financial decision I’ve ever made. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Quebedeaux Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Best, The Quebedeaux Buick GMC Team.
It was a pleasure working with Chet.
It was a pleasure working with Chet. The purchasing process went smoothly and he is full of personality. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Best, The Quebedeaux Buick GMC Team.
Our salesman Perry was phenomenal, he was attentive,
Our salesman Perry was phenomenal, he was attentive, understanding, and beyond patient. I would highly recommend him to anybody who is purchasing a future car at Quebedeaux.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Perry is a great asset and we're thankful to have him on our team. We appreciate your business! Best, The Quebedeaux Buick GMC Team.
Norma helped me navigate the lot, find different types of
Norma helped me navigate the lot, find different types of cars and what the features differentiated on them was. Then helped me a lot in getting into a price range with good insurance. Then helped me set the car up and was exceptional the whole way through my process and helping me understand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! We're happy to hear that Norma took care of you! They are a great asset and we appreciate all that they do. Best, The Quebedeaux Buick GMC Team.
