Reviews
The people in sales are wonderful.
The people in sales are wonderful. Kristen Leone is amazing, went above and beyond what any sales rep should need to. Everything else is…mediocre at best. It took us 2 weeks to finally find out about our finance situation, which our sales person had to help us with, and I was hung up on twice when I called the service center to check on the status of my car, which threw an engine code the day after I picked it up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.
This location seemed like an assembly line.
This location seemed like an assembly line. Meaning get them in and get them out, not very personable. Was also told a couple different things that didn't actually happen so disappointed in that aspect as well. Not dissatisfied with the vehicle itself just not a good experience with their staff.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Best, The Quebedeaux Buick GMC Team.
Worst experience ever.
Worst experience ever.. truck was in terrible condition and sales guy couldn't find the keys and told us we didn't need to test drive or look in side. He said your truck people you know what your buyer.. had we test drove it or looked inside we would've known the condition and wouldn't have bought it. They did nothing they said they would. Truck was not detailed, front end needs alignment and they didn't even balance the tires!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Best, The Quebedeaux Buick GMC Team.
Working with Pepe' was a great experience.
Working with Pepe' was a great experience. He took a lot of time with me to get me a vehicle that fit my needs. His sense of humor made the car-buying process much less painful! The other sales people were also very nice. Jonathan in finance was very knowledgeable and had a great personality (that's sometimes hard to find in a finance person LOL). He was very patient with all my questions. Overall, it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.
Great service by Mr.
Great service by Mr. Escamilla! He was very compassionate and understanding to my situation. He displayed Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Best, The Quebedeaux Buick GMC Team.
I wanted a truck, so they sold me the one I wanted.
I wanted a truck, so they sold me the one I wanted. No hassle, just honest business. The saleman was very professional and efficient. I am very happy with the buying experience at Quebedeaux and I will be back for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.
The car wasn't certified upon buying it.
The car wasn't certified upon buying it. They had us sign paperwork and it wasn't even inspected nor detailed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.
Detail area can’t detail.
Detail area can’t detail. the manger running the area don’t know how to run it. It’s unfortunate how they pick sides in that area. I don’t recommend
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, The Quebedeaux Buick GMC Team.
This is our 5th vehicle from Quebedeaux Buick GMC.
This is our 5th vehicle from Quebedeaux Buick GMC. The people there are very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Quebedeaux Buick GMC Team.
Don't be fooled
The car was priced at 10499. However the the dealership contacted me the dealership informed me that this price is actually 13499. With a 1500 trade rebate And a 1500 finance rebate Plus a 287 aftermarket fee And a 595 doc fee Plus taxes tags and license. Nowhere was that declosed in the sellers notes on cars.com So the advertised price is not the real price. It's a price for stupid people 🙄
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.
