Heritage Mazda Catonsville

I came in with the intention to sell my Mazda to heritage due to unforeseen circumstances. I was greeted by Sang and had the pleasure to talk with him. Although I couldn't reach a price agreement with the sales managers, Sang stuck by me throughout the whole process even though I didn't get to sell my car. He was very considerate and kind that made a deep impression if I were to buy a Mazda again, it would definitely be from him. I cannot recommend him enough!!

Kashae is outstanding! We was very patient and helpful to us as we went through the buying process. She's very knowledgeable and set up our Mazda smartphone app after we bought the car. We are very happy with our experience working with Kashae, Victor, and Dom and are enjoying our new Mazda CX50 Hybrid. We highly recommend Kashae and Heritage Mazda.

Randy Allenye was my son's salesperson at Heritage Mazda. The total car buying experience was smooth, not pressured and Randy was a pleasure to work with. Randy was considerate, helpful and knowledgeable..Will definitely be returning to Randy and Heritage Mazda. Thanks Randy and the Heritage team.

Had a great experience with Heritage Mazda Catonsville! Omid and Bryson were absolutely lovely and extremely responsive to all my questions. Really appreciate the transparency they provided & looking forward to working with them again in the future!

Sang went out of his way to make my experience as a customer a great one. From shooting videos of the vehicle for me to driving it hours to deliver it to me, he did everything possible to make my experience a great one!

I had an outstanding experience working with Randy Alleyne. He was friendly, attentive, and never pushy—something I really appreciated. He took the time to truly understand my needs and concerns, and went above and beyond to help me find the right fit. I ended up purchasing a used Mazda CX-5 and I am very happy with my decision. I highly recommend Randy and this dealership for their transparency, professionalism, and genuine care.

David Hevi went through all the cars features during the test drive. He was helpful in deciding whether to go with a traditional ICE engine vs a hybrid and helpful with financing vs a lease. David kept his word on all of his promises and even made sure I had lunch after being in the dealership all day. This was by far my best car purchasing experience and I have had my share. If you are in the market for a Mazda, do yourself a favor and see David Hevi. You will not be disappointed.

Service manager refused to service my vehicle when I was angry that the loaner I was promised while making the appointment was no longer and option. HE said that I would have to wait for 3-5 hours to have the diagnosis done first and then if the repair is more then a few days they would provide one. Drove 1.5 hours to get there and then left. Called another dealership and now they have a loaner that is waiting for me while the do the safety recall and figure out what it will take to fix the Service Engine light.

Service manager refused to service my vehicle when I was angry that the loaner I was promised while making the appointment was no longer and option. HE said that I would have to wait for 3-5 hours to have the diagnosis done first and then if the repair is more then a few days they would provide one. Drove 1.5 hours to get there and then left. Called another dealership and now they have a loaner that is waiting for me while the do the safety recall and figure out what it will take to fix the Service Engine light.

Randy Alleyne was so helpful, warm, and not pushy as one would expect from a dealer. He really listened to us, our needs and concerns, and really worked with us, going above and beyond. He even stayed after closing time. We bought a new Mazda CX-50 and came back a few days later to get a used car with him. We would definitely recommend him and this dealership for their transparency and warmth.