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Jaguar Land Rover Hinsdale

(1,373 reviews)
Visit Jaguar Land Rover Hinsdale
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 national dealer award
View 8 awards
2025 national dealer award 2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (630) 409-1138 (630) 409-1138
Used (630) 358-7214 (630) 358-7214
Service (630) 686-1884 (630) 686-1884

Reviews

(1,373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover Hinsdale from DealerRater.

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Friendly, efficient, great experience from start to

Friendly, efficient, great experience from start to finish Straight forward. Made sure I was informed throughout the service and has followed up to make sure everything is perfect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dealer response

Hi Breck, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Professional, personal and approachable staff.

Professional, personal and approachable staff. Clean and beautiful facility. I found Kyle and the team easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Thanks again for the recommendation, and have an amazing day!

Mike Mashburn is fantastic.

Mike Mashburn is fantastic. He's very patient when answering questions and his knowledge in regards to my issue was on a very high level.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Dealer response

Hi, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Had a problem with my Jaguar XL leaking antifreeze.

Had a problem with my Jaguar XL leaking antifreeze. Jawad Sayal was amazing!! He took care of all my car problems and got me a loaner. He made sure to contact me with the progress of my car. He also delivered my car to my office!! He was very professional, knowledgeable and was very concerned with my car. I highly recommend Jawad Sayal and Hinsdale Jaguar for all your service needs!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please don't hesitate to reach out if there's anything additional we can do for you.

Mike Mashburn is always efficient and responsive.

Mike Mashburn is always efficient and responsive. He makes every service appt a positive experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

Raul was very friendly, professional, and knowledgeable.

Raul was very friendly, professional, and knowledgeable. I received good updates and communication before, during, and after my service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Dealer response

Hi, thank you for your positive comments about Land Rover Hinsdale! Please let us know if there is anything else we can do for you; we are more than happy to help!

Service appointment

Mike Mashburn provided amazing customer service and was really professional in answering all questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

Great service and Mike Mashburn made me feel good about

Great service and Mike Mashburn made me feel good about the needs of my vehicle and he didn't try to force any service needed on me. He explained what my vehicle may need and gave me a choice to view the list and decide when I'm ready to get more things done. Much respect Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent customer service I recommend more people come

Excellent customer service I recommend more people come to this dealership to get what they desire

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

Excellent service on time courteous very knowledgeable of

Excellent service on time courteous very knowledgeable of the vehicle Was cleaned and serviced as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Dealer response

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!