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AutoNation Chevrolet Arrowhead

(1,903 reviews)
Visit AutoNation Chevrolet Arrowhead
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 257-1773 (888) 257-1773
Used (888) 257-0250 (888) 257-0250
Service (888) 379-2108 (888) 379-2108

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Arrowhead from DealerRater.

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wonderful service a team where they will get you the

wonderful service a team where they will get you the best deal, it is worth the trip,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I'm extremely impressed with Auto Nation's customer care

I'm extremely impressed with Auto Nation's customer care team and their willingness to go above and beyond to resolve issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service advisor not no knowledgeable in certain areas had

Service advisor not no knowledgeable in certain areas had to ask other people questions. not calling back in the timely matter. and when I called back, he said he left me a message which he did not? truck was driven about 28 miles. He says it was for a test ride.. reported same miles in same miles out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

Fast and friendly buying experience and honest

Fast and friendly buying experience and honest negotiation was a great place to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

We had a positive experience when we bought our new ‘24

We had a positive experience when we bought our new ‘24 C8 from this dealership, it was our first experience with them. We are habitual car buyers, love cars and have experienced a wide realm of experiences. The car deal was pretty much done over the phone the day before with the sales mgr. So when we came in the following day, it saved the salesperson and us a lot of time, no back & forth. This is a nice, clean, large dealership with very pleasant personnel! For a dealership of this size, we suggest maybe putting in a snack/beverage/coffee bar for guests, also I’m sure employees would find this to be a positive as well! As folks are there doing business for several hours or getting service and all there is, is a vending machine for snacks and/or drinks. The salesperson & mgr were very nice, easy to do business with. We are a happy customer and certainly love our new Vette!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Renee, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Zach was great to work with on this deal.

Zach was great to work with on this deal. The process was painless and I was out of the dealership with my truck in a quicker timeframe that I am in used to with other dealerships in the past. I would do business with this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Saul Aguirre is a very awesome salesperson.

Saul Aguirre is a very awesome salesperson. Too much pressure from finance manager to purchase extended warranty. I paid for my car in full but had to drive all the way back to the dealership the following week to resign the contract since the dealership forgot to include registration charges plus they had to correct the mileage on the contract. The finance team prevented a perfect score.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (623) 428-8851.

Once the check cleared.

Once the check cleared., The worst experience ever! The I thought I was buying a Certified Pre Owned vehicle. My local dealer BOYD GMC-N.C. ship said ....NO! MIND YOU MY LAST REVOEW HAD TOO MANY 4 LETTER WORDS IT WAS TAKEN DOWN. I JUST GOT MY TITTLE FEBRUARY 2024 VIA LAW FIRM, FROM A OCTOBER 2023 CASH PURCHASE FROM ARROW HEAD CHEVY, AZ. MY FELLOW SERVICEMEN & WOMEN AND THEIR FAMILIES... , I HAVE 2 things to say! (I will keep it clean) CAVEAT EMPTOR - SIEMPER Fi MikeFoxtrot/Out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Cliff, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (623) 428-8851.

AutoNation was great to deal with.

AutoNation was great to deal with. I recommend and I plan on being a return customer in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.

The dealership from the beginning was welcoming place had

The dealership from the beginning was welcoming place had friendly staff, and had a few options for cars that were within my budget. After looking around, I settled on one the process was quite long due to a busy day that day I ended up buying a car from them and I would say it was the best purchase I made this day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.