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Sterling Heights Chrysler Dodge Jeep RAM

(1,251 reviews)
Visit Sterling Heights Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–9:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–9:00pm
Friday 10:00am–2:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (586) 693-7492 (586) 693-7492
Used (586) 630-3634 (586) 630-3634
Service (586) 722-1982 (586) 722-1982

Reviews

(1,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling Heights Chrysler Dodge Jeep RAM from DealerRater.

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New Lease

John provided great service in order to help me out with my lease. He was open minded as to what I was looking for and helped me in every aspect I needed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Communication

They did a good repairing the recall but my issue is that no one told me that it was going to take a while until I got to the dealership and on top of that it took even longer than what they told me at the dealership. Just wish they could have token the time to explain because they weren’t that busy to not explain to me before coming in

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

great experience.

Bill Reed provided great service and knowledge of the products. He made the process painless and even enjoyable. I would always recommend him to anyone looking to buy or lease a vehicle. He puts you at ease and you know you've made a friend. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great salesman

Jim gave me excellent service and followed up on all my requests in a timely manner. He was very thorough in showing me all the features of my Promaster City and said to come back if we have any trouble syncing our phones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Satisfied

Had a pleasant experience. Sam Russo was an awesome dealer to work with. He listened to what I was looking for and to his ability he got me what I was looking for. Two thumbs up to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly staff

The staff were friendly & the place was small & organized, there was a bit delay with whoever handles paperwork as it shouldn’t take that long, but after all I got my car & that what’s matter to me, but in the future try not to keep the customers there more than an hour cause then it will get very overwhelming & frustrating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very attentive to our needs.

John Spica helped as find the right truck at the right price. He made an appointment with us and did not keep us waiting. I still wish the delivery and finance process could be faster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience well done

Walk into dealer to lease a jeep compass and was helped within a few minutes. Got to test drive a great vehicle. Gary got me a price right away. The people who work there are very friendly. Very happy with my experience and great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great service

we had a great experience with sall he is such an easygoing person he made everything so easy he explained everything very clearly and comfortably.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2019 Chrysler Pacifica

I have been a client of Sterling Heights Dodge for over 25 years and have dealt with my salesman, Gary Riashi, for almost that entire time. Gary always makes our transactions easy and I am always satisfied. Thanks, Gary!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.