Reviews
New Lease
John provided great service in order to help me out with my lease. He was open minded as to what I was looking for and helped me in every aspect I needed.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Communication
They did a good repairing the recall but my issue is that no one told me that it was going to take a while until I got to the dealership and on top of that it took even longer than what they told me at the dealership. Just wish they could have token the time to explain because they weren’t that busy to not explain to me before coming in
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
great experience.
Bill Reed provided great service and knowledge of the products. He made the process painless and even enjoyable. I would always recommend him to anyone looking to buy or lease a vehicle. He puts you at ease and you know you've made a friend. Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great salesman
Jim gave me excellent service and followed up on all my requests in a timely manner. He was very thorough in showing me all the features of my Promaster City and said to come back if we have any trouble syncing our phones.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied
Had a pleasant experience. Sam Russo was an awesome dealer to work with. He listened to what I was looking for and to his ability he got me what I was looking for. Two thumbs up to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly staff
The staff were friendly & the place was small & organized, there was a bit delay with whoever handles paperwork as it shouldn’t take that long, but after all I got my car & that what’s matter to me, but in the future try not to keep the customers there more than an hour cause then it will get very overwhelming & frustrating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very attentive to our needs.
John Spica helped as find the right truck at the right price. He made an appointment with us and did not keep us waiting. I still wish the delivery and finance process could be faster.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience well done
Walk into dealer to lease a jeep compass and was helped within a few minutes. Got to test drive a great vehicle. Gary got me a price right away. The people who work there are very friendly. Very happy with my experience and great price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service
we had a great experience with sall he is such an easygoing person he made everything so easy he explained everything very clearly and comfortably.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2019 Chrysler Pacifica
I have been a client of Sterling Heights Dodge for over 25 years and have dealt with my salesman, Gary Riashi, for almost that entire time. Gary always makes our transactions easy and I am always satisfied. Thanks, Gary!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
