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Sterling Heights Chrysler Dodge Jeep RAM

(1,251 reviews)
Visit Sterling Heights Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–9:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–9:00pm
Friday 10:00am–2:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (586) 693-7492 (586) 693-7492
Used (586) 630-3634 (586) 630-3634
Service (586) 722-1982 (586) 722-1982

Reviews

(1,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling Heights Chrysler Dodge Jeep RAM from DealerRater.

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Service advisor, Shelby Kaczor, was friendly,

Service advisor, Shelby Kaczor, was friendly, attentive, and efficient. Shelby kept me informed on the progress of the repairs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shelby Kaczor and Dave the Technician were terrific and

Shelby Kaczor and Dave the Technician were terrific and speedy on the details and the problem with my jeep compass.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great and honest communication with Ralph Lustig.

Great and honest communication with Ralph Lustig. Super easy to work with and great deal

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5 star review Daniel!

I leased a Durango with Bill Reed.

I leased a Durango with Bill Reed. He is the best! He always puts his customers first, even over a sale (or lease). Our family has used his services for a few leases and purchases. I would highly recommend seeing him!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sterling Heights Dodge is one of the best dealerships I

Sterling Heights Dodge is one of the best dealerships I have been to and the service people are the best

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was so friendly at the dealership.

Everyone was so friendly at the dealership. Nice and comfy waiting area with snacks & water.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick turn around time, super friendly staff, and

Quick turn around time, super friendly staff, and professional environment. The easiest experience at any dealership in town

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When I walked into the dealership, I felt confident that

When I walked into the dealership, I felt confident that it would be a good experience. Unlike other dealerships, Sterling Heights Dodge Chrysler Jeep Ram is welcoming and truly puts the customer first. I was introduced to Steven Tercha and right from the initial handshake he was professional, informative, helpful, and made what can easily become a daunting task, an enjoyable experience. He said to not hesitate if I had any questions or concerns, and he meant it. He was always available if I needed to reach out. Not once was I given the impression that I was taking up his time. Through the entire process of building my Wrangler, to when it arrived at the dealership, he kept me in the loop with updates. I can't say enough about Sterling Heights Dodge Chrysler Jeep Ram or Steven. They made that good of an impression. Thanks for everything!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

SteveSteven is an invaluable asset to our dealership, consistently prioritizing the needs of our customers. We are truly grateful for your kind words and eagerly anticipate your future visits. Once again, we extend our heartfelt thanks for your positive feedback and kind expressions.

Lionel did a great job!

Lionel did a great job! First time at your dealership and was very pleased. Thank you!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for selecting Sterling Heights Dodge as your preferred dealership. We truly appreciate your support and patronage.

Dropped in unannounced with multiple service requests.

Dropped in unannounced with multiple service requests. They took me in and got me done completely, quickly and at a reasonable cost. Lionel is the man in the service department!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had a great experience. Moreover, it is important to us that we prioritize the needs of our customers. rest assured we are here at your convenience. Lionel loves the positive feedback.