Reviews
Service advisor, Shelby Kaczor, was friendly,
Service advisor, Shelby Kaczor, was friendly, attentive, and efficient. Shelby kept me informed on the progress of the repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shelby Kaczor and Dave the Technician were terrific and
Shelby Kaczor and Dave the Technician were terrific and speedy on the details and the problem with my jeep compass.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great and honest communication with Ralph Lustig.
Great and honest communication with Ralph Lustig. Super easy to work with and great deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and 5 star review Daniel!
I leased a Durango with Bill Reed.
I leased a Durango with Bill Reed. He is the best! He always puts his customers first, even over a sale (or lease). Our family has used his services for a few leases and purchases. I would highly recommend seeing him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sterling Heights Dodge is one of the best dealerships I
Sterling Heights Dodge is one of the best dealerships I have been to and the service people are the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was so friendly at the dealership.
Everyone was so friendly at the dealership. Nice and comfy waiting area with snacks & water.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick turn around time, super friendly staff, and
Quick turn around time, super friendly staff, and professional environment. The easiest experience at any dealership in town
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When I walked into the dealership, I felt confident that
When I walked into the dealership, I felt confident that it would be a good experience. Unlike other dealerships, Sterling Heights Dodge Chrysler Jeep Ram is welcoming and truly puts the customer first. I was introduced to Steven Tercha and right from the initial handshake he was professional, informative, helpful, and made what can easily become a daunting task, an enjoyable experience. He said to not hesitate if I had any questions or concerns, and he meant it. He was always available if I needed to reach out. Not once was I given the impression that I was taking up his time. Through the entire process of building my Wrangler, to when it arrived at the dealership, he kept me in the loop with updates. I can't say enough about Sterling Heights Dodge Chrysler Jeep Ram or Steven. They made that good of an impression. Thanks for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SteveSteven is an invaluable asset to our dealership, consistently prioritizing the needs of our customers. We are truly grateful for your kind words and eagerly anticipate your future visits. Once again, we extend our heartfelt thanks for your positive feedback and kind expressions.
Lionel did a great job!
Lionel did a great job! First time at your dealership and was very pleased. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for selecting Sterling Heights Dodge as your preferred dealership. We truly appreciate your support and patronage.
Dropped in unannounced with multiple service requests.
Dropped in unannounced with multiple service requests. They took me in and got me done completely, quickly and at a reasonable cost. Lionel is the man in the service department!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear you had a great experience. Moreover, it is important to us that we prioritize the needs of our customers. rest assured we are here at your convenience. Lionel loves the positive feedback.
