Reviews
The salesman was professional informative and a great
The salesman was professional informative and a great personality. Explained the vehicle in great detail. We are very happy the entire staff were helpful and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Polite, thorough, provide recommendations, options for
Polite, thorough, provide recommendations, options for droping the truck off, service remonders. They're good dudes (dudettes)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
This was the fastest service I’ve had!
This was the fastest service I’ve had! Had my oil change done and was out in an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Koons Easton Toyota. We appreciate your business and hope to see you again soon!
Quick and easy experience.
Quick and easy experience. Felt no pressure to buy and they walked me through every step!Great experience! 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you had a stress-free experience at Koons Easton Toyota! Thank you for the awesome review!
Your left and right hands are clearly out of sync, and
Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment for another service the day after I had my car serviced. Nobody is on the same page. I also had an earlier appointment for my car to be picked up for service; they did not show up, and then I got a call that I had missed my appointment. Overall, I now know purchasing the service when buying a car is not worth it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.
The service was great and not a long wait.
The service was great and not a long wait. I will be coming back again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Koons Easton Toyota. We look forward to having you as one of our valued customers for many more years to come!
service rep was very professional and courteous.
service rep was very professional and courteous. the time waiting for service could be quicker.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Koons Easton Toyota. We look forward to having you as one of our valued customers for many more years to come!
wonderful service.
wonderful service....prompt and courteous.... they make my life ez ... great communication always thanks smc
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Koons Easton Toyota. We appreciate your business and hope to see you again soon!
I bring my Chevy Suburban here through a maintenance
I bring my Chevy Suburban here through a maintenance package I purchased with the vehicle when I bought it from another Koons dealership in Tysons Corner. Although the first couple of service appointments were a bit cumbersome in getting my information crossed over, the employees here always did everything they could in the most caring way to assist me. Rachel is always so pleasant to deal with, and makes sure my concerns are dealt with effectively and promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Koons Easton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.
Great service and enjoyable to deal with.
Great service and enjoyable to deal with. Service takes a little time but I do feel confident in the quality of the repairs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Koons Easton Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!